We are looking for a Waiting & Bar staff to be part of our front of house team at The Wellington Arms in Stratfield Turgis, near Basingstoke. This role requires someone who is personable, fun and dedicated to achieving impeccable standards in all aspects of the operation. You will support the Management team, ensuring high standards of customer service are delivered always and to assist in effectively running the pub, achieving all operational and commercial targets.

Our support to you

Support, training and development to improve your competency and skills in the role and to aid towards progression opportunities in the future
Competitive salary
Excellent gratuities
£500 when you refer a friend or family member to any pub at Red Mist
Regular social events and familiarisation trips
Free meals on duty
Regular in-house staff competitions
Increased annual leave through length of service
Monthly & annual ‘Shining Star’ nominations and awards
25% discount on food and drink in all Red Mist Leisure pubs for up to 4 people
Access to Perkbox, offering staff discounts on high street brands, local gyms, and cinemas
Be part of our charity days and events
Guaranteed Christmas day off
4% Pension contribution

Your role

Deliver and maintain excellent customer service
To ensure exceptional standards of cleanliness are maintained
Work together to follow all procedures throughout the establishment and ensure all regulations are met
Be knowledgeable and to become an expert about our products, promotions and competitions

What we are looking for

Totally customer focused. We always strive to please and exceed our customer’s expectations
Honest, dedicated and hard working
You must be a fun person with a good sense of humour who enjoys work and the interaction with customers and other staff members
You have a reliable, flexible and adaptable approach to working
An enthusiastic, engaging and friendly personality who takes real pride in achieving exceptional customer service results
You enjoy working as part of a team
Previous experience in a customer facing role is desirable

We are looking for a Waiting & Bar staff to be part of our front of house team at The Wellington Arms in Stratfield Turgis, near Basingstoke. This role requires someone who is personable, fun and dedicated to achieving impeccable standards in all aspects of the operation. You will support the Management team, ensuring high standards of customer service are delivered always and to assist in effectively running the pub, achieving all operational and commercial targets.

Our support to you

Support, training and development to improve your competency and skills in the role and to aid towards progression opportunities in the future
Competitive salary
Excellent gratuities
£500 when you refer a friend or family member to any pub at Red Mist
Regular social events and familiarisation trips
Free meals on duty
Regular in-house staff competitions
Increased annual leave through length of service
Monthly & annual ‘Shining Star’ nominations and awards
25% discount on food and drink in all Red Mist Leisure pubs for up to 4 people
Access to Perkbox, offering staff discounts on high street brands, local gyms, and cinemas
Be part of our charity days and events
Guaranteed Christmas day off
4% Pension contribution

Your role

Deliver and maintain excellent customer service
To ensure exceptional standards of cleanliness are maintained
Work together to follow all procedures throughout the establishment and ensure all regulations are met
Be knowledgeable and to become an expert about our products, promotions and competitions

What we are looking for

Totally customer focused. We always strive to please and exceed our customer’s expectations
Honest, dedicated and hard working
You must be a fun person with a good sense of humour who enjoys work and the interaction with customers and other staff members
You have a reliable, flexible and adaptable approach to working
An enthusiastic, engaging and friendly personality who takes real pride in achieving exceptional customer service results
You enjoy working as part of a team
Previous experience in a customer facing role is desirable