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Restaurant and Bar Manager
Doubletree by Hilton Hull
Restaurant and Bar Manager
Doubletree by Hilton Hull
Full Time
2 Years Experience
Coins Icon £28000 / Year
Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Restaurant and Bar Manager
Doubletree by Hilton Hull
Full Time
2 Years Experience
Coins Icon £28000 / Year
Skills
Inventory Management
Training Experience
Staff Scheduling
Menu Development
Microsoft Office
Online Ordering
+7
Get directions
Job description

This stunning four-star hotel is centrally located within Hull, on Ferensway, minutes from the train station and St Stephens Shopping Centre. The hotel is opposite the Hull Truck Theatre and is a short stroll to the bustling downtown and marina area. This contemporary-style hotel offers a stylish stay for corporate guests and also accommodates leisure guests and family stays with its spacious and relaxing environment.

The hotel boasts 165 bedrooms and a 1,000sqm ballroom for events and conferences. There is a Marco Pierre White Steakhouse and Grill offering hearty meals and a pleasurable atmosphere. Guests will enjoy relaxing with food and drinks in our lounge bar or may choose to visit our rooftop bar The Lexington for panoramic views of Hull and a handmade cocktail on the terrace.

* What's in it for you? *

Joining our team allows you to experience the benefits that come from working with the leaf HOSPITALITY group. We have one simple value that unpins everything we do; Be Excellent. You'll be joining a team who loves what they do, cares about our people, upholds great hospitality, and values our team's input. You'll be working with leaders who act with integrity and are human.

We will invest in your continued learning and development and allow you the room to grow within the Company. We work with global brands which provide great training and worldwide opportunities.

You'll have access to some excellent benefits too like increased holiday allowance, discounted hotel stays, and family-friendly leave. We understand pay is important to our team and that's why we ensure we are competitive in the marketplace in this area. In addition, we have tips, incentives, and bonus schemes in place.

Doubletree By Hilton Hull is located in the center of Hull, on Ferensway. The hotel is just a 2-minute walk from St Stephens Shopping Center, and is opposite the Hull Truck Theater. Guests can enjoy the on-site bar, and free WiFi. Every room at this hotel is air conditioned, an ergonomic work space, and a flat-screen Smart TV. The hotel encompasses 165 stylish bedrooms with room service options and in-room amenities. There is substantial meeting and event space available in-house too, including a pillar free ballroom which can cater for up to 1,000 people. Grab a cocktail day or evening in our rooftop bar The Lexington which has panoramic views and roof-to-ceiling windows and an outdoor terrace perfect for summer evenings.

The Role

As the Restaurant and Bar Manager, you will be required to oversee the Marco Pierre White Restaurant, Lounge Bar and Breakfast department. Your key focus and skills need to be driving the highest service standards, training, and building the team to deliver this and ensuring we consistently beat targets.

This role will ensure that all aspects of each department are running smoothly and according to brand and hotel standards. The successful candidate will ensure communication and relationships between the front of house and back of house departments are harmonious, respectful and strong.

Key Responsibilities

  • Line Management responsibilities for the department, 1:1, promoting and facilitating the ongoing development and ensuring low turnover and high performance
  • Oversee the labor costs ensuring this is controlled, producing staff rotas in line with payroll budget
  • Ensuring stock and wastage is controlled and levels are maintained. Providing the relevant training to support this
  • Oversee the day to day operations of the department
  • Review and management of guest feedback, including all branded platforms and social media feedback. Ensuring appropriate action and responses are taken
  • Overall understanding of the department staffing structure ensuring appropriate levels are maintained to produce an excellent service
  • Maintaining a positive relationship with all internal teams, ensuring excellent communication to support a smooth operation. Including regular communication with the hotel’s Kitchen brigade
  • Responsible for promoting positive culture driven by the team
  • Management of the Restaurant booking system, email correspondence, and response to social media feedback platforms
  • Monitoring of customer feedback, implementing change and training with the team and product where appropriate
  • Accountability for financial takings of the departments ensuring the team are compliant and up to date with all cash handling procedures
  • Continual review of the department food and beverage offerings. Ensuring the departments offerings are up to date and relevant with current trends
  • Producing reports, data and information for the accounts team or business review
  • Handling any escalated customer complaints or queries in a swift and professional manner
  • Organising pre-shift briefs for the department and delegating tasks where necessary
  • Ensuring the team are conducting a thorough open and close down of their areas each time
  • Training and coaching new members of the team as well as existing members to ensure high level of customer care is provided in accordance with hotel and brand standards
  • Ensuring all health and safety and licensing laws, policies and procedures are adhered to at all times
  • Attendance during all required hotel operations meetings
  • Responsible for continuous and strong relations with the Executive Head Chef, taking part in senior food and beverage team meetings
  • Hands on approach to the running of the departments, ensuring presence on the floor during all key periods of service
  • Taking a key role in the planning and execution of departments events throughout the year
  • This list is not exclusive, there may be additional duties required in this role


This stunning four-star hotel is centrally located within Hull, on Ferensway, minutes from the train station and St Stephens Shopping Centre. The hotel is opposite the Hull Truck Theatre and is a short stroll to the bustling downtown and marina area. This contemporary-style hotel offers a stylish stay for corporate guests and also accommodates leisure guests and family stays with its spacious and relaxing environment.

The hotel boasts 165 bedrooms and a 1,000sqm ballroom for events and conferences. There is a Marco Pierre White Steakhouse and Grill offering hearty meals and a pleasurable atmosphere. Guests will enjoy relaxing with food and drinks in our lounge bar or may choose to visit our rooftop bar The Lexington for panoramic views of Hull and a handmade cocktail on the terrace.

* What's in it for you? *

Joining our team allows you to experience the benefits that come from working with the leaf HOSPITALITY group. We have one simple value that unpins everything we do; Be Excellent. You'll be joining a team who loves what they do, cares about our people, upholds great hospitality, and values our team's input. You'll be working with leaders who act with integrity and are human.

We will invest in your continued learning and development and allow you the room to grow within the Company. We work with global brands which provide great training and worldwide opportunities.

You'll have access to some excellent benefits too like increased holiday allowance, discounted hotel stays, and family-friendly leave. We understand pay is important to our team and that's why we ensure we are competitive in the marketplace in this area. In addition, we have tips, incentives, and bonus schemes in place.

Doubletree By Hilton Hull is located in the center of Hull, on Ferensway. The hotel is just a 2-minute walk from St Stephens Shopping Center, and is opposite the Hull Truck Theater. Guests can enjoy the on-site bar, and free WiFi. Every room at this hotel is air conditioned, an ergonomic work space, and a flat-screen Smart TV. The hotel encompasses 165 stylish bedrooms with room service options and in-room amenities. There is substantial meeting and event space available in-house too, including a pillar free ballroom which can cater for up to 1,000 people. Grab a cocktail day or evening in our rooftop bar The Lexington which has panoramic views and roof-to-ceiling windows and an outdoor terrace perfect for summer evenings.

The Role

As the Restaurant and Bar Manager, you will be required to oversee the Marco Pierre White Restaurant, Lounge Bar and Breakfast department. Your key focus and skills need to be driving the highest service standards, training, and building the team to deliver this and ensuring we consistently beat targets.

This role will ensure that all aspects of each department are running smoothly and according to brand and hotel standards. The successful candidate will ensure communication and relationships between the front of house and back of house departments are harmonious, respectful and strong.

Key Responsibilities

  • Line Management responsibilities for the department, 1:1, promoting and facilitating the ongoing development and ensuring low turnover and high performance
  • Oversee the labor costs ensuring this is controlled, producing staff rotas in line with payroll budget
  • Ensuring stock and wastage is controlled and levels are maintained. Providing the relevant training to support this
  • Oversee the day to day operations of the department
  • Review and management of guest feedback, including all branded platforms and social media feedback. Ensuring appropriate action and responses are taken
  • Overall understanding of the department staffing structure ensuring appropriate levels are maintained to produce an excellent service
  • Maintaining a positive relationship with all internal teams, ensuring excellent communication to support a smooth operation. Including regular communication with the hotel’s Kitchen brigade
  • Responsible for promoting positive culture driven by the team
  • Management of the Restaurant booking system, email correspondence, and response to social media feedback platforms
  • Monitoring of customer feedback, implementing change and training with the team and product where appropriate
  • Accountability for financial takings of the departments ensuring the team are compliant and up to date with all cash handling procedures
  • Continual review of the department food and beverage offerings. Ensuring the departments offerings are up to date and relevant with current trends
  • Producing reports, data and information for the accounts team or business review
  • Handling any escalated customer complaints or queries in a swift and professional manner
  • Organising pre-shift briefs for the department and delegating tasks where necessary
  • Ensuring the team are conducting a thorough open and close down of their areas each time
  • Training and coaching new members of the team as well as existing members to ensure high level of customer care is provided in accordance with hotel and brand standards
  • Ensuring all health and safety and licensing laws, policies and procedures are adhered to at all times
  • Attendance during all required hotel operations meetings
  • Responsible for continuous and strong relations with the Executive Head Chef, taking part in senior food and beverage team meetings
  • Hands on approach to the running of the departments, ensuring presence on the floor during all key periods of service
  • Taking a key role in the planning and execution of departments events throughout the year
  • This list is not exclusive, there may be additional duties required in this role


Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Doubletree by Hilton Hull Brand Cover
Restaurant and Bar Manager
Full Time
2 Years Experience
Coins Icon £28000 / Year
Skills
Inventory Management
Training Experience
Staff Scheduling
Menu Development
Microsoft Office
Online Ordering
+{{skillsLength}}
24 Ferensway, Hull HU2, UK
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