Employee Records
Assistant Restaurant Manager
The Store Oxford
Full Time
2 Years Experience
Coins Icon £33000 / Year
Assistant Restaurant Manager
The Store Oxford

Full Time
2 Years Experience
Coins Icon £33000 / Year
Skills
Customer Service
Leadership
management
Food & Beverage
Description

Expect the unexpected at Treadwell. 

Rooted in Oxford and shaped by the produce of its surrounding countryside, our restaurant reimagines British dining with bold flavours and fresh perspective. From inventive small plates to generous mains and Sunday roasts with all the trimmings, Treadwell is a place for midweek suppers, weekend gatherings, and everything in between.

The Store Oxford, the city’s only luxury lifestyle hotel is looking for a highly organised and enthusiastic Assistant Restaurant Manager to support the Food and Beverage Manager in the day-to-day running of our Treadwell restaurant outlet. This role plays a key part in ensuring smooth operations, excellent guest service, and a motivated team while maintaining high standards across the venue.

The role ensures exceptional guest experiences, consistent service standards, and effective team coordination during service.

This is a hands-on leadership role, supporting front-of-house, assisting with staff supervision, operational organisation, and maintaining compliance with all hospitality regulations.

Key Responsibilities

  • Support the Food and Beverage Manager in the day-to-day running of the restaurant operations, for breakfast, lunch, dinner service as well as exclusive events.
  • Lead service shifts, ensuring smooth service flow and exceptional guest experiences.
  • Supervise and support the front-of-house teams during service.
  • Assist with team training, development, and performance support.
  • Help coordinate staff rotas in line with business needs and service levels.
  • Ensure high service standards are consistently delivered across all shifts.
  • Support initiatives to drive revenue through upselling, promotions, and guest engagement.
  • Monitor service quality and guest feedback, responding professionally to queries or complaints.
  • Assist with stock management and inventory control.
  • Support the maintenance of budgets and operational targets including labour and wastage.
  • Ensure compliance with licensing laws, health & safety, allergen regulations, and food hygiene standards.
  • Work collaboratively with the Executive Chef and wider management team on service delivery, menus, and promotions.
  • Maintain excellent standards of cleanliness, presentation, and atmosphere within the restaurant and bar areas.
  • Provide operational support for events, busy service periods, and special promotions.

Skills & Experience

  • Previous supervisory or assistant management experience in a restaurant, bar, or hospitality venue.
  • Strong leadership skills with the ability to support and motivate a team.
  • Excellent understanding of food, beverage, and service standards.
  • Strong organisational skills and attention to detail.
  • Ability to remain calm and professional in a fast-paced environment.
  • Confident in handling guest feedback and resolving issues effectively.
  • Knowledge of licensing laws, health & safety, and food hygiene regulations.
  • Experience using hospitality POS (Micros) and operational systems (Res Diary and Opera) is a bonus
Benefits 

  • Meals on duty 11am and 5pm 
  • Ongoing training provided - both in house and external
  • Career progression and development - we invest in our people    
  • Apprenticeships    
  • £33,000 per annum plus non contractual service charge (£38,000 estimated on target earnings) 
  • Royal Cars taxis 50% discount to and from work 
  • Refer a Friend Scheme receive £250 for the referral (£500 if you refer chefs) 
  • Excellent incentive programs for being mentioned in reviews, including an international overnight stay with dinner.
  • Spec saver vouchers (terms and conditions apply)
  • Access to Stream (access wages early)  
  • 25% off treatments in our spa and 50% off products 
  • Discount on rooms and food and beverage 
  • Hospitality Rewards: access to health and wellbeing benefits, online GP, Health Hero's mental health support, and high street discounts, 35% off gyms all over the UK and 55% off at nationwide cinemas 
  • Opportunities to win raffle prizes 
  • Exceptional induction game and programme - this is the most fun you will have on your induction day - we promise!  
  • Opportunities to socialise and celebrate - Quarterly awards. 
  • Fundraising initiatives - we support the community and like to give back, in 2023, 2024 and 2025 we walked for wellbeing supporting Hospitality Action. 
  • Go green - come and work with a company that are committed to creating a greener planet, by looking at how we can reduce our carbon footprint - we
  • Have a green team who ensure we are on track, come and play your part in that.   

Our 4 Brand Pillars will also guide your success:

  • Legacy – The Store celebrates its rich history as a beloved department store in the heart of Oxford, carrying forward a legacy of delight and wonder.
  • Discovery – A place of discovery, offering a range of experiences from the spa to dining, seasonal pop-ups, and curated displays.
  • Innovation – More than a hotel, The Store is a hub of design, evolving installations, and forward-thinking food, drink, and service.
  • Community – Rooted in Oxford, The Store engages with the local community through initiatives and events that bring people together.

At The Store, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, dynamic, and nurturing culture. We are striving to create a culture that fully represents our four brand pillars: Legacy, Discovery, Innovation and Community – including all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Expect the unexpected at Treadwell. 

Rooted in Oxford and shaped by the produce of its surrounding countryside, our restaurant reimagines British dining with bold flavours and fresh perspective. From inventive small plates to generous mains and Sunday roasts with all the trimmings, Treadwell is a place for midweek suppers, weekend gatherings, and everything in between.

The Store Oxford, the city’s only luxury lifestyle hotel is looking for a highly organised and enthusiastic Assistant Restaurant Manager to support the Food and Beverage Manager in the day-to-day running of our Treadwell restaurant outlet. This role plays a key part in ensuring smooth operations, excellent guest service, and a motivated team while maintaining high standards across the venue.

The role ensures exceptional guest experiences, consistent service standards, and effective team coordination during service.

This is a hands-on leadership role, supporting front-of-house, assisting with staff supervision, operational organisation, and maintaining compliance with all hospitality regulations.

Key Responsibilities

  • Support the Food and Beverage Manager in the day-to-day running of the restaurant operations, for breakfast, lunch, dinner service as well as exclusive events.
  • Lead service shifts, ensuring smooth service flow and exceptional guest experiences.
  • Supervise and support the front-of-house teams during service.
  • Assist with team training, development, and performance support.
  • Help coordinate staff rotas in line with business needs and service levels.
  • Ensure high service standards are consistently delivered across all shifts.
  • Support initiatives to drive revenue through upselling, promotions, and guest engagement.
  • Monitor service quality and guest feedback, responding professionally to queries or complaints.
  • Assist with stock management and inventory control.
  • Support the maintenance of budgets and operational targets including labour and wastage.
  • Ensure compliance with licensing laws, health & safety, allergen regulations, and food hygiene standards.
  • Work collaboratively with the Executive Chef and wider management team on service delivery, menus, and promotions.
  • Maintain excellent standards of cleanliness, presentation, and atmosphere within the restaurant and bar areas.
  • Provide operational support for events, busy service periods, and special promotions.

Skills & Experience

  • Previous supervisory or assistant management experience in a restaurant, bar, or hospitality venue.
  • Strong leadership skills with the ability to support and motivate a team.
  • Excellent understanding of food, beverage, and service standards.
  • Strong organisational skills and attention to detail.
  • Ability to remain calm and professional in a fast-paced environment.
  • Confident in handling guest feedback and resolving issues effectively.
  • Knowledge of licensing laws, health & safety, and food hygiene regulations.
  • Experience using hospitality POS (Micros) and operational systems (Res Diary and Opera) is a bonus
Benefits 

  • Meals on duty 11am and 5pm 
  • Ongoing training provided - both in house and external
  • Career progression and development - we invest in our people    
  • Apprenticeships    
  • £33,000 per annum plus non contractual service charge (£38,000 estimated on target earnings) 
  • Royal Cars taxis 50% discount to and from work 
  • Refer a Friend Scheme receive £250 for the referral (£500 if you refer chefs) 
  • Excellent incentive programs for being mentioned in reviews, including an international overnight stay with dinner.
  • Spec saver vouchers (terms and conditions apply)
  • Access to Stream (access wages early)  
  • 25% off treatments in our spa and 50% off products 
  • Discount on rooms and food and beverage 
  • Hospitality Rewards: access to health and wellbeing benefits, online GP, Health Hero's mental health support, and high street discounts, 35% off gyms all over the UK and 55% off at nationwide cinemas 
  • Opportunities to win raffle prizes 
  • Exceptional induction game and programme - this is the most fun you will have on your induction day - we promise!  
  • Opportunities to socialise and celebrate - Quarterly awards. 
  • Fundraising initiatives - we support the community and like to give back, in 2023, 2024 and 2025 we walked for wellbeing supporting Hospitality Action. 
  • Go green - come and work with a company that are committed to creating a greener planet, by looking at how we can reduce our carbon footprint - we
  • Have a green team who ensure we are on track, come and play your part in that.   

Our 4 Brand Pillars will also guide your success:

  • Legacy – The Store celebrates its rich history as a beloved department store in the heart of Oxford, carrying forward a legacy of delight and wonder.
  • Discovery – A place of discovery, offering a range of experiences from the spa to dining, seasonal pop-ups, and curated displays.
  • Innovation – More than a hotel, The Store is a hub of design, evolving installations, and forward-thinking food, drink, and service.
  • Community – Rooted in Oxford, The Store engages with the local community through initiatives and events that bring people together.

At The Store, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, dynamic, and nurturing culture. We are striving to create a culture that fully represents our four brand pillars: Legacy, Discovery, Innovation and Community – including all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

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