Employee Records
Restaurant Manager
The Store Oxford
Full Time
2 Years Experience
Coins Icon £40000 / Year
Restaurant Manager
The Store Oxford

Description

The Store Oxford - the city’s only luxury lifestyle hotel - is looking for a highly organised and enthusiastic Restaurant Manager to join the team. 

At The Store, Oxford, we don’t just offer jobs we offer careers that inspire! We’re passionate about delivering exceptional guest experiences, and we’re looking for a warm, proactive, and service-driven professional to help us continue raising the bar. Our growing team is already full of dedicated and passionate professionals working hard to see The Store bring a new and refreshed lifestyle luxury hotel experience to the city of Oxford.

Expect the unexpected at Treadwell. Rooted in Oxford and shaped by the produce of its surrounding countryside, our restaurant reimagines British dining with bold flavours and fresh perspective. From inventive small plates to generous mains and Sunday roasts with all the trimmings, Treadwell is a place for midweek suppers, weekend gatherings, and everything in between.

The Store Oxford, the city’s only luxury lifestyle hotel – is looking for a highly organised and enthusiastic Restaurant Manager to support the Food and Beverage Manager in the day-to-day running of our Treadwell restaurant outlet. This role plays a key part in ensuring smooth operations, excellent guest service, and a motivated team while maintaining high standards across the venue.

The role ensures exceptional guest experiences, consistent service standards, and effective team coordination during service.

This is a hands-on leadership role, supporting front-of-house, assisting with team supervision, progression and training, operational organisation, and maintaining compliance with all hospitality regulations. 

Key Responsibilities

  • Support the Food and Beverage Manager in the day-to-day running of the restaurant operations, for breakfast, lunch, dinner service as well as exclusive events.
  • Lead service shifts, ensuring smooth service flow and exceptional guest experiences.
  • Supervise and support the front-of-house teams during service.
  • Assist with team training, development, and performance support.
  • Help coordinate rotas in line with business needs and service levels.
  • Ensure high service standards are consistently delivered across all shifts.
  • Support initiatives to drive revenue through upselling, promotions, and guest engagement.
  • Monitor service quality and guest feedback, responding professionally to queries or complaints.
  • Assist with stock management and inventory control.
  • Support the maintenance of budgets and operational targets including labour and wastage.
  • Ensure compliance with licensing laws, health & safety, allergen regulations, and food hygiene standards.

  • Work collaboratively with the Head Chef and wider management team on service delivery, menus, and promotions.
  • ·Maintain excellent standards of cleanliness, presentation, and atmosphere within the restaurant and bar areas.
  • Provide operational support for events, busy service periods, and special promotions.

Skills & Experience

  • Previous supervisory or management experience in a restaurant, bar, or hospitality venue.
  • Strong leadership skills with the ability to support and motivate a team.
  • Excellent understanding of food, beverage, and service standards.
  • Strong organisational skills and attention to detail.
  • Ability to remain calm and professional in a fast-paced environment.
  • Confident in handling guest feedback and resolving issues effectively.
  • Knowledge of licensing laws, health & safety, and food hygiene regulations.
  • Experience using hospitality POS (Micros) and operational systems (Res Diary and Opera) is a bonus

 

Benefits 

  • £40,000 plus none contractual service charge (£45,000 estimated on target earnings)
  • Meals on duty
  • Ongoing training provided - both in house and external
  • Apprenticeships 
  • Career progression and development - we invest in our people        
  • Royal Cars taxis 50% discount for our people to and from work 
  • Refer a Friend Scheme (£250 for general referrals and £500 if you refer a chef)
  • Review bonus and scheme (£50, £100, £200, E Bike's, Smart TV's and International overnight stays for 50 reviews plus) 
  • Access to Wagestream 
  • 25% off treatments in our spa and 50% off products 
  • Discount on rooms and food and beverage 
  • Hospitality Rewards: access to health and wellbeing benefits and perks for everyone (high street discount, restaurants, and Employee Assistance)
  • Opportunities to win raffle prizes 
  • Exceptional induction game and programme - this is the most fun you will have on your induction day that we promise!  
  • Brand pillars - we have four pillars that we live and breathe everyday! 
  • Opportunities to socialise and celebrate big moment together - birthdays, work anniversaries and big life moments! 
  • Team Awards and socials 
  • Fundraising initiatives - we support the community and like to give back, in 2023, 2024 and 2025 we walked for wellbeing supporting Hospitality Action. 
  • Go green - come and work with a company that are committed to creating a greener planet, by looking at how we can reduce our carbon footprint - we have a green team who ensure we are on track, come and play your part in that.   

We’ve got 4 Brand Pillars that will also help you thrive:

Legacy - The Store celebrates its rich history as a beloved department store, in the heart of Oxford, and pays tribute to the building’s past by carrying forward a legacy of enchanting guests with a sense of delight and wonder.

Discovery - Like its predecessor, The Store is a place of discovery, offering a myriad of spaces to explore and uncover, from the luxurious spa to its diverse range of dining experiences, window displays and seasonal pop-ups.

Innovation - The Store is more than just a hotel it’s a hub of innovation and change that constantly seeks to improve the guest experience through varying design, evolving installations and innovative food, drink and services.

Community - As a former pillar of the community, The Store remains committed to supporting and engaging with the local community through various initiatives and events that bring people together. 

At The Store, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, dynamic, and nurturing culture. We are striving to create a culture that fully represents our four brand pillars: Legacy, Discovery, Innovation and Community – including all the communities we serve.

We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status. 

The Store Oxford - the city’s only luxury lifestyle hotel - is looking for a highly organised and enthusiastic Restaurant Manager to join the team. 

At The Store, Oxford, we don’t just offer jobs we offer careers that inspire! We’re passionate about delivering exceptional guest experiences, and we’re looking for a warm, proactive, and service-driven professional to help us continue raising the bar. Our growing team is already full of dedicated and passionate professionals working hard to see The Store bring a new and refreshed lifestyle luxury hotel experience to the city of Oxford.

Expect the unexpected at Treadwell. Rooted in Oxford and shaped by the produce of its surrounding countryside, our restaurant reimagines British dining with bold flavours and fresh perspective. From inventive small plates to generous mains and Sunday roasts with all the trimmings, Treadwell is a place for midweek suppers, weekend gatherings, and everything in between.

The Store Oxford, the city’s only luxury lifestyle hotel – is looking for a highly organised and enthusiastic Restaurant Manager to support the Food and Beverage Manager in the day-to-day running of our Treadwell restaurant outlet. This role plays a key part in ensuring smooth operations, excellent guest service, and a motivated team while maintaining high standards across the venue.

The role ensures exceptional guest experiences, consistent service standards, and effective team coordination during service.

This is a hands-on leadership role, supporting front-of-house, assisting with team supervision, progression and training, operational organisation, and maintaining compliance with all hospitality regulations. 

Key Responsibilities

  • Support the Food and Beverage Manager in the day-to-day running of the restaurant operations, for breakfast, lunch, dinner service as well as exclusive events.
  • Lead service shifts, ensuring smooth service flow and exceptional guest experiences.
  • Supervise and support the front-of-house teams during service.
  • Assist with team training, development, and performance support.
  • Help coordinate rotas in line with business needs and service levels.
  • Ensure high service standards are consistently delivered across all shifts.
  • Support initiatives to drive revenue through upselling, promotions, and guest engagement.
  • Monitor service quality and guest feedback, responding professionally to queries or complaints.
  • Assist with stock management and inventory control.
  • Support the maintenance of budgets and operational targets including labour and wastage.
  • Ensure compliance with licensing laws, health & safety, allergen regulations, and food hygiene standards.

  • Work collaboratively with the Head Chef and wider management team on service delivery, menus, and promotions.
  • ·Maintain excellent standards of cleanliness, presentation, and atmosphere within the restaurant and bar areas.
  • Provide operational support for events, busy service periods, and special promotions.

Skills & Experience

  • Previous supervisory or management experience in a restaurant, bar, or hospitality venue.
  • Strong leadership skills with the ability to support and motivate a team.
  • Excellent understanding of food, beverage, and service standards.
  • Strong organisational skills and attention to detail.
  • Ability to remain calm and professional in a fast-paced environment.
  • Confident in handling guest feedback and resolving issues effectively.
  • Knowledge of licensing laws, health & safety, and food hygiene regulations.
  • Experience using hospitality POS (Micros) and operational systems (Res Diary and Opera) is a bonus

 

Benefits 

  • £40,000 plus none contractual service charge (£45,000 estimated on target earnings)
  • Meals on duty
  • Ongoing training provided - both in house and external
  • Apprenticeships 
  • Career progression and development - we invest in our people        
  • Royal Cars taxis 50% discount for our people to and from work 
  • Refer a Friend Scheme (£250 for general referrals and £500 if you refer a chef)
  • Review bonus and scheme (£50, £100, £200, E Bike's, Smart TV's and International overnight stays for 50 reviews plus) 
  • Access to Wagestream 
  • 25% off treatments in our spa and 50% off products 
  • Discount on rooms and food and beverage 
  • Hospitality Rewards: access to health and wellbeing benefits and perks for everyone (high street discount, restaurants, and Employee Assistance)
  • Opportunities to win raffle prizes 
  • Exceptional induction game and programme - this is the most fun you will have on your induction day that we promise!  
  • Brand pillars - we have four pillars that we live and breathe everyday! 
  • Opportunities to socialise and celebrate big moment together - birthdays, work anniversaries and big life moments! 
  • Team Awards and socials 
  • Fundraising initiatives - we support the community and like to give back, in 2023, 2024 and 2025 we walked for wellbeing supporting Hospitality Action. 
  • Go green - come and work with a company that are committed to creating a greener planet, by looking at how we can reduce our carbon footprint - we have a green team who ensure we are on track, come and play your part in that.   

We’ve got 4 Brand Pillars that will also help you thrive:

Legacy - The Store celebrates its rich history as a beloved department store, in the heart of Oxford, and pays tribute to the building’s past by carrying forward a legacy of enchanting guests with a sense of delight and wonder.

Discovery - Like its predecessor, The Store is a place of discovery, offering a myriad of spaces to explore and uncover, from the luxurious spa to its diverse range of dining experiences, window displays and seasonal pop-ups.

Innovation - The Store is more than just a hotel it’s a hub of innovation and change that constantly seeks to improve the guest experience through varying design, evolving installations and innovative food, drink and services.

Community - As a former pillar of the community, The Store remains committed to supporting and engaging with the local community through various initiatives and events that bring people together. 

At The Store, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, dynamic, and nurturing culture. We are striving to create a culture that fully represents our four brand pillars: Legacy, Discovery, Innovation and Community – including all the communities we serve.

We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status. 

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