Duties & Responsibilities

Campaign Delivery & Production

• Support the rollout of marketing campaigns across CRM, website and digital channels
• Manage timelines, track deliverables and ensure campaigns are delivered on schedule
• Maintain organised asset libraries and campaign folders for efficient use and reuse

Creative Production & Artworking

• Produce high-quality marketing assets across print and digital (menus, POS, posters, signage, social, email and campaign collateral)
• Adapt and resize creative for different formats and platforms
• Ensure all assets align with brand guidelines and are delivered to spec
• Prepare artwork for print, including correct formats, bleed, crop marks and colour profiles

Website & CMS

• Update website content via CMS, including menus, campaign pages and event listings
• Build and format landing pages using templates
• Update homepage assets including banners and promotional tiles
• Ensure all website content is accurate, up to date and aligned with campaign messaging

CRM & Email Production

• Build and format email campaigns using templates
• Upload and optimise imagery, format copy and insert links/CTAs
• Conduct quality checks including link testing and mobile responsiveness

Content & Copy Support

• Assist with formatting and proofreading marketing content across channels
• Ensure tone of voice consistency across all outputs
• Support campaign documentation including briefs, asset lists and rollout guides

Team & Operational Support

•  Coordinate with restaurant teams to gather campaign information (menus, events, offers)
•  Support print suppliers and production partners where required

• Strong working knowledge of Adobe Creative Suite (InDesign, Photoshop, Illustrator).
• Proven experience in marketing production, design or artworking
• Excellent attention to detail and quality control mindset
• Experience preparing files for print and digital output.
• Confident working with CMS systems
• Strong organisational skills with the ability to manage multiple priorities.
• Good copywriting awareness and ability to proofread accurately.
• Experience in hospitality, lifestyle or consumer brand environments preferred.

Requirements

• Detail-oriented, reliable and process-driven.
• Strong time management and ability to deliver to deadlines.
• Positive, proactive mindset with willingness to support the team where needed.
• Flexible approach with a “can-do” attitude during busy trading periods.
• Strong communication skills and ability to work with multiple stakeholders.
• Passion for hospitality, food, customer experience and brand quality.

Benefits

• Staff discounts. You'll get discount in our restaurants, shops and online and discounted hotel stays and cookery courses.
• Brilliant tips. On top of your salary you'll earn tips, paid weekly into your bank.
• Holiday. You'll get 28 days paid holiday (including bank holidays) every year which increases after 2 years
• Free meal for two. After one year with us, you'll get a complimentary 3 course meal for two people in one of our restaurants every year.
• Pension scheme. To help save for your future, you’ll be automatically enrolled in our pension scheme after your first 3 months.
• Employee Assistance Programme. Wellbeing and engagement platform offering support, counselling sessions and retail discounts online and on the high street.

Duties & Responsibilities

Campaign Delivery & Production

• Support the rollout of marketing campaigns across CRM, website and digital channels
• Manage timelines, track deliverables and ensure campaigns are delivered on schedule
• Maintain organised asset libraries and campaign folders for efficient use and reuse

Creative Production & Artworking

• Produce high-quality marketing assets across print and digital (menus, POS, posters, signage, social, email and campaign collateral)
• Adapt and resize creative for different formats and platforms
• Ensure all assets align with brand guidelines and are delivered to spec
• Prepare artwork for print, including correct formats, bleed, crop marks and colour profiles

Website & CMS

• Update website content via CMS, including menus, campaign pages and event listings
• Build and format landing pages using templates
• Update homepage assets including banners and promotional tiles
• Ensure all website content is accurate, up to date and aligned with campaign messaging

CRM & Email Production

• Build and format email campaigns using templates
• Upload and optimise imagery, format copy and insert links/CTAs
• Conduct quality checks including link testing and mobile responsiveness

Content & Copy Support

• Assist with formatting and proofreading marketing content across channels
• Ensure tone of voice consistency across all outputs
• Support campaign documentation including briefs, asset lists and rollout guides

Team & Operational Support

•  Coordinate with restaurant teams to gather campaign information (menus, events, offers)
•  Support print suppliers and production partners where required

• Strong working knowledge of Adobe Creative Suite (InDesign, Photoshop, Illustrator).
• Proven experience in marketing production, design or artworking
• Excellent attention to detail and quality control mindset
• Experience preparing files for print and digital output.
• Confident working with CMS systems
• Strong organisational skills with the ability to manage multiple priorities.
• Good copywriting awareness and ability to proofread accurately.
• Experience in hospitality, lifestyle or consumer brand environments preferred.

Requirements

• Detail-oriented, reliable and process-driven.
• Strong time management and ability to deliver to deadlines.
• Positive, proactive mindset with willingness to support the team where needed.
• Flexible approach with a “can-do” attitude during busy trading periods.
• Strong communication skills and ability to work with multiple stakeholders.
• Passion for hospitality, food, customer experience and brand quality.

Benefits

• Staff discounts. You'll get discount in our restaurants, shops and online and discounted hotel stays and cookery courses.
• Brilliant tips. On top of your salary you'll earn tips, paid weekly into your bank.
• Holiday. You'll get 28 days paid holiday (including bank holidays) every year which increases after 2 years
• Free meal for two. After one year with us, you'll get a complimentary 3 course meal for two people in one of our restaurants every year.
• Pension scheme. To help save for your future, you’ll be automatically enrolled in our pension scheme after your first 3 months.
• Employee Assistance Programme. Wellbeing and engagement platform offering support, counselling sessions and retail discounts online and on the high street.