Be a part of something new and exciting; find your place at Riverstone

Up to £42,740 (gross) a year starting salary based on experience, plus performance-related bonus

We are recruiting for a Maintenance Technician Team member to join the Riverstone Fulham Maintenance team.

Let’s start with what is a Riverstone Residence? Think of a blend of outstanding apartments, with the services of a private members club and a luxury hotel. Riverstone offers a community for over 65’s that assists with maintaining an active, independent and rewarding lifestyle whilst offering the reassurance of service, security and well-being support  

The best of what you love about hospitality – varied role delivering a great experience, but without the demands and job insecurity that can go with traditional hospitality roles.

More flexibility to live the life you want to live – our Maintenance Technicians operate on a shift pattern of 5 days over every 7 to ensure our residences continue to deliver exceptional service and support to residents every day. This working pattern may evolve as we continue to grow and learn from our colleagues, what best supports their needs and wellbeing.

Key responsibilities of the Maintenance Technician:

• Ensuring that all planned and reactive maintenance is completed to the highest of standards and in a timely manner.
• Carry out minor repairs and remedial works where safe and within your competence.
• Monitor the reactive maintenance reporting system and prioritise your workload to deliver effective and efficient maintenance work.
• Conduct Resident apartment maintenance, as required from the maintenance reporting system in agreed time frame and costs.
• Ensure ownership of issues reported from initial report through to resolution, including communication and follow-up where necessary.
• Accurate and prompt reporting of any maintenance issues or defects that require external support and expertise, including the reporting of major repair needs.
• Conduct statutory checks in line with Riverstone’s maintenance program and accurately report issues across the Residence.
• Conduct Daily checks on plant, equipment, swimming pool as per Riverstone’s Daily Check program.
• Identify and resolve any safety hazards as discovered and/or reported by the residence team.
• Undertake risk assessments of any remedial works as directed by the Maintenance Manager.
• Ensure effective waste management in the Residences.
• Assist in the management of external 3rd party contractors.
• Support with training of Residence management team on building systems and emergency procedures, especially emergency shut offs and correct protocol.
• Participate in the maintenance on-call rota, responding to urgent building maintenance issues and providing out-of-hours support to ensure the safety, security and smooth operation of the Residence. 

The key knowledge and skills you need:

• Demonstratable experience in a building maintenance role or discipline with minimum Level 2 related qualification
• Good knowledge of multi trade maintenance
• Electrically qualified/competent electrician
• Grounds maintenance and gardening knowledge
• Health and Safety Qualification e.g. IOSH Managing Safely
• Experience performing statutory testing in the built environment
• Leisure experience managing swimming pools, saunas, steam rooms
• Good IT skills
• Excellent relationship building skills, you will be working closely with the Head of Facilities, Maintenance Manager, House Manager and be in direct contact with our residents.

A rewarding role

• Starting salary of up to £42,740 based on experience, plus performance-related bonus
• Some of the benefits that you will have access to include:
• Enhanced pension and life assurance
• Free meal whilst on duty from our restaurant
• Enjoy 25% off discounted dining all year round (conditions apply)
• Save with us – access a range of discounts and cashback from hundreds of retailers on every day (and special day) items. 

About Riverstone

Riverstone’s ambition is to create exceptional London living for people over 65.

Riverstone is addressing the needs of a new generation of older Londoners with a best -in-class product that will extend and enhance the independent lifestyles they enjoy. It will allow them to stay in the neighbourhoods they love and enable them to live the life they want to live. With high specification apartments in central locations, Riverstone's residents will benefit from first -class facilities, a like-minded community, hotel-like hospitality and - when needed - highly personalised, discreet care.

Our two exceptionally designed developments in Fulham and Kensington are the first of many as we grow. Both opened in 2022. Our next location Riverstone Bishops Avenue is due to open in 2026.

Riverstone is backed by Goldman Sachs, which is supporting the business’ ambition to build a portfolio of residences in prime central London locations.

If you are our future Maintenance Technician, please apply!

Be a part of something new and exciting; find your place at Riverstone

Up to £42,740 (gross) a year starting salary based on experience, plus performance-related bonus

We are recruiting for a Maintenance Technician Team member to join the Riverstone Fulham Maintenance team.

Let’s start with what is a Riverstone Residence? Think of a blend of outstanding apartments, with the services of a private members club and a luxury hotel. Riverstone offers a community for over 65’s that assists with maintaining an active, independent and rewarding lifestyle whilst offering the reassurance of service, security and well-being support  

The best of what you love about hospitality – varied role delivering a great experience, but without the demands and job insecurity that can go with traditional hospitality roles.

More flexibility to live the life you want to live – our Maintenance Technicians operate on a shift pattern of 5 days over every 7 to ensure our residences continue to deliver exceptional service and support to residents every day. This working pattern may evolve as we continue to grow and learn from our colleagues, what best supports their needs and wellbeing.

Key responsibilities of the Maintenance Technician:

• Ensuring that all planned and reactive maintenance is completed to the highest of standards and in a timely manner.
• Carry out minor repairs and remedial works where safe and within your competence.
• Monitor the reactive maintenance reporting system and prioritise your workload to deliver effective and efficient maintenance work.
• Conduct Resident apartment maintenance, as required from the maintenance reporting system in agreed time frame and costs.
• Ensure ownership of issues reported from initial report through to resolution, including communication and follow-up where necessary.
• Accurate and prompt reporting of any maintenance issues or defects that require external support and expertise, including the reporting of major repair needs.
• Conduct statutory checks in line with Riverstone’s maintenance program and accurately report issues across the Residence.
• Conduct Daily checks on plant, equipment, swimming pool as per Riverstone’s Daily Check program.
• Identify and resolve any safety hazards as discovered and/or reported by the residence team.
• Undertake risk assessments of any remedial works as directed by the Maintenance Manager.
• Ensure effective waste management in the Residences.
• Assist in the management of external 3rd party contractors.
• Support with training of Residence management team on building systems and emergency procedures, especially emergency shut offs and correct protocol.
• Participate in the maintenance on-call rota, responding to urgent building maintenance issues and providing out-of-hours support to ensure the safety, security and smooth operation of the Residence. 

The key knowledge and skills you need:

• Demonstratable experience in a building maintenance role or discipline with minimum Level 2 related qualification
• Good knowledge of multi trade maintenance
• Electrically qualified/competent electrician
• Grounds maintenance and gardening knowledge
• Health and Safety Qualification e.g. IOSH Managing Safely
• Experience performing statutory testing in the built environment
• Leisure experience managing swimming pools, saunas, steam rooms
• Good IT skills
• Excellent relationship building skills, you will be working closely with the Head of Facilities, Maintenance Manager, House Manager and be in direct contact with our residents.

A rewarding role

• Starting salary of up to £42,740 based on experience, plus performance-related bonus
• Some of the benefits that you will have access to include:
• Enhanced pension and life assurance
• Free meal whilst on duty from our restaurant
• Enjoy 25% off discounted dining all year round (conditions apply)
• Save with us – access a range of discounts and cashback from hundreds of retailers on every day (and special day) items. 

About Riverstone

Riverstone’s ambition is to create exceptional London living for people over 65.

Riverstone is addressing the needs of a new generation of older Londoners with a best -in-class product that will extend and enhance the independent lifestyles they enjoy. It will allow them to stay in the neighbourhoods they love and enable them to live the life they want to live. With high specification apartments in central locations, Riverstone's residents will benefit from first -class facilities, a like-minded community, hotel-like hospitality and - when needed - highly personalised, discreet care.

Our two exceptionally designed developments in Fulham and Kensington are the first of many as we grow. Both opened in 2022. Our next location Riverstone Bishops Avenue is due to open in 2026.

Riverstone is backed by Goldman Sachs, which is supporting the business’ ambition to build a portfolio of residences in prime central London locations.

If you are our future Maintenance Technician, please apply!