Job Title: HR Advisor & Payroll Specialist

Location: Home based with visits to Bournemouth, Poole & Hove

Reports to: Group Operations Manager (Emily Davies)
Employment Type: Part Time/ full time

Salary: Competitive, depending on experience

About Rockwater
Rockwater is an iconic beachfront hospitality destination in Bournemouth, Poole & Hove — a place where great food, community spirit, coastal lifestyle and memorable experiences come together. We are known for our welcoming environment, creativity, and the Rockwater way of life — embracing people, place and great experiences.

Role Overview
As Rockwater’s HR Advisor & Payroll Specialist, you will be the lead HR professional supporting our people across all venues and functions. Maintain a productive and welcoming work environment, and contributing to a positive associate experience.

This hands-on role combines general HR advisory duties with ownership of the payroll function — ensuring accuracy, compliance and timely delivery.

You’ll provide day-to-day HR support to employees (reporting to our Group Operations Manager) and work collaboratively with our wider team, including external HR consultants where needed.

The ideal candidate will be highly organised, proactive, and able to manage multiple responsibilities efficiently.

Key Responsibilities

• Run end-to-end payroll processing using Fourth (or similar systems), ensuring accuracy in pay runs, overtime, holiday pay, leave records, statutory payments and compliance with UK payroll law.
• Respond to payroll queries professionally and efficiently from employees and management.
• Act as the first point of contact for HR advice, guiding leaders and employees on HR policies, employee relations, performance management, and contractual matters.
• Coordinate with other departments to ensure accurate contact information for all employees
• Support recruitment and onboarding processes, scheduling interviews, preparing documentation and supporting induction activities, to deliver great candidate and new starter experiences. (Harri or similar systems)
• Maintain accurate HR records, contracts, and compliance documentation.
• Coordinate with external HR partners
• Support employee wellbeing and engagement initiatives aligned with Rockwater’s culture.

Person Specification
Required Qualifications & Experience

• CIPD Level 3 or equivalent qualification.
• Minimum 3 years’ HR experience, ideally in a fast-paced environment.
• Proven experience with payroll processing, ideally with Fourth or equivalent payroll/HRIS systems.
• Good understanding of UK employment law and payroll compliance.
• Strong organisational , communications and problem-solving skills.

Desirable

• Experience in hospitality or mixed-shift workforce HR.
• Experience supporting multi-site operations.

What You’ll Bring

• An approachable, practical and solutions-focused HR mindset.
• Excellent customer service and the ability to communicate clearly with staff at all levels.
• Strong attention to detail, particularly in payroll accuracy and reporting.

What Rockwater Offers

• A supportive team environment where creativity and passion for great experiences matters.
• Opportunity to shape HR and payroll functions in a growing hospitality brand.
• Competitive salary and benefits package.

Job Title: HR Advisor & Payroll Specialist

Location: Home based with visits to Bournemouth, Poole & Hove

Reports to: Group Operations Manager (Emily Davies)
Employment Type: Part Time/ full time

Salary: Competitive, depending on experience

About Rockwater
Rockwater is an iconic beachfront hospitality destination in Bournemouth, Poole & Hove — a place where great food, community spirit, coastal lifestyle and memorable experiences come together. We are known for our welcoming environment, creativity, and the Rockwater way of life — embracing people, place and great experiences.

Role Overview
As Rockwater’s HR Advisor & Payroll Specialist, you will be the lead HR professional supporting our people across all venues and functions. Maintain a productive and welcoming work environment, and contributing to a positive associate experience.

This hands-on role combines general HR advisory duties with ownership of the payroll function — ensuring accuracy, compliance and timely delivery.

You’ll provide day-to-day HR support to employees (reporting to our Group Operations Manager) and work collaboratively with our wider team, including external HR consultants where needed.

The ideal candidate will be highly organised, proactive, and able to manage multiple responsibilities efficiently.

Key Responsibilities

• Run end-to-end payroll processing using Fourth (or similar systems), ensuring accuracy in pay runs, overtime, holiday pay, leave records, statutory payments and compliance with UK payroll law.
• Respond to payroll queries professionally and efficiently from employees and management.
• Act as the first point of contact for HR advice, guiding leaders and employees on HR policies, employee relations, performance management, and contractual matters.
• Coordinate with other departments to ensure accurate contact information for all employees
• Support recruitment and onboarding processes, scheduling interviews, preparing documentation and supporting induction activities, to deliver great candidate and new starter experiences. (Harri or similar systems)
• Maintain accurate HR records, contracts, and compliance documentation.
• Coordinate with external HR partners
• Support employee wellbeing and engagement initiatives aligned with Rockwater’s culture.

Person Specification
Required Qualifications & Experience

• CIPD Level 3 or equivalent qualification.
• Minimum 3 years’ HR experience, ideally in a fast-paced environment.
• Proven experience with payroll processing, ideally with Fourth or equivalent payroll/HRIS systems.
• Good understanding of UK employment law and payroll compliance.
• Strong organisational , communications and problem-solving skills.

Desirable

• Experience in hospitality or mixed-shift workforce HR.
• Experience supporting multi-site operations.

What You’ll Bring

• An approachable, practical and solutions-focused HR mindset.
• Excellent customer service and the ability to communicate clearly with staff at all levels.
• Strong attention to detail, particularly in payroll accuracy and reporting.

What Rockwater Offers

• A supportive team environment where creativity and passion for great experiences matters.
• Opportunity to shape HR and payroll functions in a growing hospitality brand.
• Competitive salary and benefits package.