Employee Records
Head Receptionist
Roka - Charlotte Street
Full Time
2 Years Experience
Coins Icon £16.71 - £17.71 / Hour
Head Receptionist
Roka - Charlotte Street

Description

Head Receptionist - ROKA Charlotte Street

ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service. 


About the Role  

We are seeking an enthusiastic Head Receptionist to join our vibrant team at ROKA Charlotte Street. As a key member of our front-of-house leadership , you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive. 

Our Head Receptionist are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us. 

 

Our Ideal Head Receptionist 

embody our values and bring: 

  • A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences 

  • Proven experience as a Head Receptionist in a premium, high-volume restaurant environment 

  • A collaborative spirit, thriving as part of a large and dynamic team 

  • A warm, customer-focused approach, with the ability to create memorable moments for every guest 


Benefits 

We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. 

 As part of our team, you’ll enjoy: 

  • World-Class training, designed to inspire and educate 

  • Experience hospitality around the globe, with our five incredible brands 

  • Dining discounts, enjoy exclusive discounts across the Azumi group, worldwide! 

  • Access to Health Assured, our Employee Assistance Program 

  • Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition 

  • Celebrate your milestones, with an additional day holiday for each two years worked 


Our Commitment to Inclusivity 

 

At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. 


Working at ROKA offers more than just a job—it’s an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence. 

It’s a place where passion meets opportunities, and where every team member is valued for their contribution. 

Head Receptionist - ROKA Charlotte Street

ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service. 


About the Role  

We are seeking an enthusiastic Head Receptionist to join our vibrant team at ROKA Charlotte Street. As a key member of our front-of-house leadership , you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive. 

Our Head Receptionist are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us. 

 

Our Ideal Head Receptionist 

embody our values and bring: 

  • A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences 

  • Proven experience as a Head Receptionist in a premium, high-volume restaurant environment 

  • A collaborative spirit, thriving as part of a large and dynamic team 

  • A warm, customer-focused approach, with the ability to create memorable moments for every guest 


Benefits 

We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. 

 As part of our team, you’ll enjoy: 

  • World-Class training, designed to inspire and educate 

  • Experience hospitality around the globe, with our five incredible brands 

  • Dining discounts, enjoy exclusive discounts across the Azumi group, worldwide! 

  • Access to Health Assured, our Employee Assistance Program 

  • Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition 

  • Celebrate your milestones, with an additional day holiday for each two years worked 


Our Commitment to Inclusivity 

 

At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. 


Working at ROKA offers more than just a job—it’s an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence. 

It’s a place where passion meets opportunities, and where every team member is valued for their contribution. 

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