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In Room Dining Head Waiter/ Waitress
The Londoner Hotel
In Room Dining Head Waiter/ Waitress
The Londoner Hotel
Full Time
Competitive salary
In Room Dining Head Waiter/ Waitress
The Londoner Hotel
Full Time
Competitive salary
Skills
In Room Dining
Description
Become a Londoner
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests’ exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ .
At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for an In Room Dining Head Waiter/ ess for our 5 Star Luxury Hotel The Londoner.
As our In‑Room Dining Head Waiter/Waitress, you will play a key role in delivering an elevated, personalised IRD experience that reflects the standards of a world‑class luxury hotel. You will take ownership of guest orders, coordinate seamless delivery, anticipate needs, and ensure every interaction feels effortless and refined.
You will work closely with the In‑Room Dining leadership team to support daily operations, uphold standards, and serve as a role model to junior team members.
Key Responsibilities:
- Provide warm, discreet and intuitive service to guests in line with 5‑star expectations
- Manage and deliver in‑room dining orders promptly, accurately and beautifully presented
- Guide guests through menu choices and dietary requirements with confidence and knowledge
- Maintain exceptional product knowledge across all food and beverage offerings
- Support training and mentoring of the In‑Room Dining team
- Ensure all trays, trolleys, equipment and minibars are impeccably set and maintained
- Uphold health & safety, allergen, and food hygiene standards at all times
- Work collaboratively with kitchen, F&B and front‑of‑house teams to deliver a seamless guest journey
About You:
- Previous experience in a luxury hotel or fine‑dining environment (essential)
- A refined service style: polished, confident and anticipatory
- Passionate about delivering exceptional, personalised guest experiences
- Strong communication skills and a calm, professional demeanour
- Exceptional attention to detail and standards
- Ability to prioritise, multitask and remain composed under pressure
- A team player with natural leadership potential
- Flexible availability, including early mornings, late evenings and weekends
Company Benefits:
Competitive salary
28 days Holiday per annum including Bank Holidays increasing with long service
Complimentary hot meals, salad bar and unlimited beverages provided daily
Recommend a Friend Scheme of up to £500 per friend recommended.
Annual complimentary night stays within our hotels
Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
Access to a discount platform for all of the most popular stores and outlets
Auto enrolment into our company pension scheme
Regular social events across all hotels
Annual company recognition events held in January each year
Wellbeing champions across all of our hotels
Access to our company doctor for medical appointments and occupational health support
Access for all hosts to our online learning platform Edwardian Academy
Opportunities for promotion and a wide range of training programs to support your development
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Become a Londoner
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests’ exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ .
At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for an In Room Dining Head Waiter/ ess for our 5 Star Luxury Hotel The Londoner.
As our In‑Room Dining Head Waiter/Waitress, you will play a key role in delivering an elevated, personalised IRD experience that reflects the standards of a world‑class luxury hotel. You will take ownership of guest orders, coordinate seamless delivery, anticipate needs, and ensure every interaction feels effortless and refined.
You will work closely with the In‑Room Dining leadership team to support daily operations, uphold standards, and serve as a role model to junior team members.
Key Responsibilities:
- Provide warm, discreet and intuitive service to guests in line with 5‑star expectations
- Manage and deliver in‑room dining orders promptly, accurately and beautifully presented
- Guide guests through menu choices and dietary requirements with confidence and knowledge
- Maintain exceptional product knowledge across all food and beverage offerings
- Support training and mentoring of the In‑Room Dining team
- Ensure all trays, trolleys, equipment and minibars are impeccably set and maintained
- Uphold health & safety, allergen, and food hygiene standards at all times
- Work collaboratively with kitchen, F&B and front‑of‑house teams to deliver a seamless guest journey
About You:
- Previous experience in a luxury hotel or fine‑dining environment (essential)
- A refined service style: polished, confident and anticipatory
- Passionate about delivering exceptional, personalised guest experiences
- Strong communication skills and a calm, professional demeanour
- Exceptional attention to detail and standards
- Ability to prioritise, multitask and remain composed under pressure
- A team player with natural leadership potential
- Flexible availability, including early mornings, late evenings and weekends
Company Benefits:
Competitive salary
28 days Holiday per annum including Bank Holidays increasing with long service
Complimentary hot meals, salad bar and unlimited beverages provided daily
Recommend a Friend Scheme of up to £500 per friend recommended.
Annual complimentary night stays within our hotels
Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
Access to a discount platform for all of the most popular stores and outlets
Auto enrolment into our company pension scheme
Regular social events across all hotels
Annual company recognition events held in January each year
Wellbeing champions across all of our hotels
Access to our company doctor for medical appointments and occupational health support
Access for all hosts to our online learning platform Edwardian Academy
Opportunities for promotion and a wide range of training programs to support your development
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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In Room Dining Head Waiter/ Waitress
Full Time
Competitive salary
Skills
In Room Dining
expired job post
38 Leicester Square, London, WC2H 7DX, United Kingdom