Employee Records
Assistant Manager
Rope & Anchor
Part Time
Full Time
1 Year Experience
Coins Icon Competitive salary
Assistant Manager
Rope & Anchor

Part Time
Full Time
1 Year Experience
Coins Icon Competitive salary
Skills
Leadership
Customer Service
Description

We are looking for an Assistant Manager to join our talented management team.

The Rope & Anchor

The Rope & Anchor is one of our premium destination pubs within the Managed Estate — a characterful, food-led site in the heart of Dunham Massey, known for quality, consistency and warm hospitality. More restaurant-driven in its approach, yet with beer proudly at the heart of everything it does as part of the JW Lees family, it blends premium dining with a strong, well-curated drinks offer.

The site features two dedicated function spaces, hosting small weddings, birthdays and private celebrations, alongside a large beer garden that thrives during the busy summer months. With a loyal following and strong year-round appeal, it’s a high-standard business requiring confident leadership and attention to detail. Due to its rural location in Dunham Massey, applicants will require their own transport.

Your Role

As Assistant Manager, you’ll support the General Manager in leading a busy, premium food-focused operation with a strong drinks trade and a reputation for exceptional guest experiences. You’ll play a key role in delivering outstanding service across the bar, restaurant and function spaces — ensuring every visit, event and celebration reflects The Rope & Anchor’s standards for quality and hospitality.

With fresh, high-quality food at the heart of the business — complemented by a strong beer offer and seasonal garden trade — you’ll help drive standards, consistency and commercial performance across multiple revenue streams, including private events and summer peak trading.

This role is ideal for someone looking to step up within a quality-led setting, refining their management skills while broadening their experience in a standout, multi-faceted site within the Inns & Hotels division.

What we offer our Assistant Managers:

  • Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
  • Annual profit share bonus, ensuring you share in the success of the company
  • 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
  • 50% off food when on shift
  • Discounted stays in our hotels and inns
  • 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
  • Great opportunities to grow in your role and progress your career with our internal and external development programmes
  • Enhanced maternity, paternity and adoption policies
  • Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
  • No late-night shifts; the latest closing time is 10:00pm


What an Assistant Manager does at JW Lees:

  • Get the best from your team. Leading by example, offering great service and motivating the people around you.
  • Be an expert in communication and be passionate about making every customer visit memorable.
  • You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
  • Take ownership of problems and be commercially aware.
  • You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud  -  Savvy  -  Honest  -  Passionate  -  Personal  -  Together

We are looking for an Assistant Manager to join our talented management team.

The Rope & Anchor

The Rope & Anchor is one of our premium destination pubs within the Managed Estate — a characterful, food-led site in the heart of Dunham Massey, known for quality, consistency and warm hospitality. More restaurant-driven in its approach, yet with beer proudly at the heart of everything it does as part of the JW Lees family, it blends premium dining with a strong, well-curated drinks offer.

The site features two dedicated function spaces, hosting small weddings, birthdays and private celebrations, alongside a large beer garden that thrives during the busy summer months. With a loyal following and strong year-round appeal, it’s a high-standard business requiring confident leadership and attention to detail. Due to its rural location in Dunham Massey, applicants will require their own transport.

Your Role

As Assistant Manager, you’ll support the General Manager in leading a busy, premium food-focused operation with a strong drinks trade and a reputation for exceptional guest experiences. You’ll play a key role in delivering outstanding service across the bar, restaurant and function spaces — ensuring every visit, event and celebration reflects The Rope & Anchor’s standards for quality and hospitality.

With fresh, high-quality food at the heart of the business — complemented by a strong beer offer and seasonal garden trade — you’ll help drive standards, consistency and commercial performance across multiple revenue streams, including private events and summer peak trading.

This role is ideal for someone looking to step up within a quality-led setting, refining their management skills while broadening their experience in a standout, multi-faceted site within the Inns & Hotels division.

What we offer our Assistant Managers:

  • Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
  • Annual profit share bonus, ensuring you share in the success of the company
  • 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
  • 50% off food when on shift
  • Discounted stays in our hotels and inns
  • 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
  • Great opportunities to grow in your role and progress your career with our internal and external development programmes
  • Enhanced maternity, paternity and adoption policies
  • Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
  • No late-night shifts; the latest closing time is 10:00pm


What an Assistant Manager does at JW Lees:

  • Get the best from your team. Leading by example, offering great service and motivating the people around you.
  • Be an expert in communication and be passionate about making every customer visit memorable.
  • You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
  • Take ownership of problems and be commercially aware.
  • You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud  -  Savvy  -  Honest  -  Passionate  -  Personal  -  Together

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