Job description
Begin Your Rosewood Journey
We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.
Rosewood Miramar is looking for a Housekeeping Manager
The Housekeeping Manager supervise, train and inspect the performance of assigned House Person, Room Attendant, Turndown Attendant, Public Area Attendant and Laundry, Supervises and coordinates to ensure that all procedures are completed to the resorts standards. Assist where necessary to ensure optimum service to guests.
Responsibilities
- Maintain complete knowledge at all times of: status of resort room count, group arrival, VIP’s, special events and knowledge of job responsibility of staff.
- Assign designated keys, radios and beepers to assigned staff.Maintain accurate record of such and ensure security of keys.
- Inspect public areas/bathrooms, restaurants, spa, pool area, offices and service areas after being cleaned by respective personnel, using designated checklists.Directly contact respective personnel and relay any deficiencies to be corrected.
- Inspect rooms cleaned by assigned Room Attendants, using designated checklist.Directly contact Room Attendant and relay any deficiencies to be corrected.
- Accommodate internal/external guest requests for items or additional supplies expediently and courteously.Follow up on delivery and return of all such items.
- Provide feedback on staff performance to manager. Report disciplinary problems to manager and participate in the counseling of employees.
Qualifications
- Minimum three years' supervisory or two years' experience Assistant Manager in a luxury or ultra-luxury hotel.
- Bachelor's degree in hospitality, hotel management, business or a relevant field of work, or an equivalent combination of education and work-related experience.
- Ability to communicate in English and Spanish preferred
About Rosewood Miramar Beach
Rosewood Miramar Beach features 161 ultra-luxury guestrooms across 16 acres, including a glamorous Presidential Residence, a Bridal Suite, and multi-bedroom family bungalows nestled among rolling lawns and mature landscaping.
Guests are treated to estate-style service, entirely personalized to complement their every need. Amenities include an oceanside bar and restaurant with an outdoor terrace, a signature restaurant, two swimming pools, a Sense® spa, a state-of-the-art fitness center, beach club and screening room. In addition, the resort offers 12,000 square feet of indoor and outdoor event space including a 6,000-square-foot ballroom.
Competitive Benefits
- Medical, dental, vision and retirement benefits
- Paid Time Off
Connect with us:
LinkedIn: https://www.linkedin.com/company/rosewood-hotels-&-resorts
Facebook: https://www.facebook.com/RosewoodMiramar
Instagram: https://www.instagram.com/rosewoodmiramar
Begin Your Rosewood Journey
We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.
Rosewood Miramar is looking for a Housekeeping Manager
The Housekeeping Manager supervise, train and inspect the performance of assigned House Person, Room Attendant, Turndown Attendant, Public Area Attendant and Laundry, Supervises and coordinates to ensure that all procedures are completed to the resorts standards. Assist where necessary to ensure optimum service to guests.
Responsibilities
- Maintain complete knowledge at all times of: status of resort room count, group arrival, VIP’s, special events and knowledge of job responsibility of staff.
- Assign designated keys, radios and beepers to assigned staff.Maintain accurate record of such and ensure security of keys.
- Inspect public areas/bathrooms, restaurants, spa, pool area, offices and service areas after being cleaned by respective personnel, using designated checklists.Directly contact respective personnel and relay any deficiencies to be corrected.
- Inspect rooms cleaned by assigned Room Attendants, using designated checklist.Directly contact Room Attendant and relay any deficiencies to be corrected.
- Accommodate internal/external guest requests for items or additional supplies expediently and courteously.Follow up on delivery and return of all such items.
- Provide feedback on staff performance to manager. Report disciplinary problems to manager and participate in the counseling of employees.
Qualifications
- Minimum three years' supervisory or two years' experience Assistant Manager in a luxury or ultra-luxury hotel.
- Bachelor's degree in hospitality, hotel management, business or a relevant field of work, or an equivalent combination of education and work-related experience.
- Ability to communicate in English and Spanish preferred
About Rosewood Miramar Beach
Rosewood Miramar Beach features 161 ultra-luxury guestrooms across 16 acres, including a glamorous Presidential Residence, a Bridal Suite, and multi-bedroom family bungalows nestled among rolling lawns and mature landscaping.
Guests are treated to estate-style service, entirely personalized to complement their every need. Amenities include an oceanside bar and restaurant with an outdoor terrace, a signature restaurant, two swimming pools, a Sense® spa, a state-of-the-art fitness center, beach club and screening room. In addition, the resort offers 12,000 square feet of indoor and outdoor event space including a 6,000-square-foot ballroom.
Competitive Benefits
- Medical, dental, vision and retirement benefits
- Paid Time Off
Connect with us:
LinkedIn: https://www.linkedin.com/company/rosewood-hotels-&-resorts
Facebook: https://www.facebook.com/RosewoodMiramar
Instagram: https://www.instagram.com/rosewoodmiramar