General Manager (Hotel & Restaurant)

Shepherd Neame is on the lookout for a General Manager to join our team at the Royal Albion Hotel in Broadstairs , so if you have previous experience of managing a team within the hospitality industry and you are looking for a new and rewarding challenge; this may be just the job for you.

Boasting outstanding views over the Kent coast, the Royal Albion Hotel has been standing proudly on Broadstairs seafront since 1776 and it is now one of Shepherd Neame's busiest and highest volume food led sites within our managed estate. As a former residence of Charles Dickens, the hotel is steeped in history but provides our customers with a 21st century approach to comfort and relaxation. The site boasts 21 spacious bedrooms, a main restaurant for 50 covers, Ballard’s coffee lounge and private event space that can cater for up to 40 covers. The recently refurbished conservatory and outdoor area provides the business with a further 150 covers with seaviews views, allowing it to capitalise on the alfresco dining summer trade. 

There is the option for both live out or live out with this position, but the General Managers private accommodation comes in the form of a 4 bedroom house just minutes away from the Hotel.

As an ambassador for our brand, you will create an inclusive culture within the business, leading and developing your team to ensure that they offer excellent customer service at every opportunity. With the support of your District Manager you will strive to achieve key business objectives within your individual site whilst delivering continued growth, customer satisfaction and success.

WHATS IN IT FOR YOU?

• Competitive annual salary package
• Private live in accommodation (4 bed House) if required
• Bonus scheme
• Private health care scheme
• Shares incentive plan
• Early wage withdrawal scheme
• 20% discount on food at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• 20% discount on select purchases from the Visitor Centre Shop at Faversham
• Access to a Workplace Mental Health Platform
• Company pension plan
• The opportunity to develop & move within our pubs, the Brewery & Support Office
• Flexible working hours

Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

Shepherd Neame is on the lookout for a General Manager to join our team at the Royal Albion Hotel in Broadstairs , so if you have previous experience of managing a team within the hospitality industry and you are looking for a new and rewarding challenge; this may be just the job for you.

Boasting outstanding views over the Kent coast, the Royal Albion Hotel has been standing proudly on Broadstairs seafront since 1776 and it is now one of Shepherd Neame's busiest and highest volume food led sites within our managed estate. As a former residence of Charles Dickens, the hotel is steeped in history but provides our customers with a 21st century approach to comfort and relaxation. The site boasts 21 spacious bedrooms, a main restaurant for 50 covers, Ballard’s coffee lounge and private event space that can cater for up to 40 covers. The recently refurbished conservatory and outdoor area provides the business with a further 150 covers with seaviews views, allowing it to capitalise on the alfresco dining summer trade. 

There is the option for both live out or live out with this position, but the General Managers private accommodation comes in the form of a 4 bedroom house just minutes away from the Hotel.

As an ambassador for our brand, you will create an inclusive culture within the business, leading and developing your team to ensure that they offer excellent customer service at every opportunity. With the support of your District Manager you will strive to achieve key business objectives within your individual site whilst delivering continued growth, customer satisfaction and success.

WHATS IN IT FOR YOU?

• Competitive annual salary package
• Private live in accommodation (4 bed House) if required
• Bonus scheme
• Private health care scheme
• Shares incentive plan
• Early wage withdrawal scheme
• 20% discount on food at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• 20% discount on select purchases from the Visitor Centre Shop at Faversham
• Access to a Workplace Mental Health Platform
• Company pension plan
• The opportunity to develop & move within our pubs, the Brewery & Support Office
• Flexible working hours

Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.