Employee Records
District Manager
Scooter's Coffee
Full Time
1 Year Experience
Coins Icon $60000 / Year
District Manager
Scooter's Coffee

Full Time
1 Year Experience
Coins Icon $60000 / Year
Skills
Team Building
Detail Oriented
Food Safety and Quality Control
AMAZING Customer Service
Multi-unit Leader
Customer and Employee Retention
+5
Description

We are seeking a dynamic and results-oriented District Manager to oversee operations across multiple locations within the Kansas/Missouri area. District Managers are responsible for talent management, growing store sales, monitoring key financials, making sure that brand standards are upheld, and creating a positive and fun store culture!

Responsibilities

  • Oversee 4-6 Scooter’s Coffee locations within the Kansas/Missouri areas. (Exact number could vary based on company needs and skill set of the District Manager.)
  • Uphold the Mission Statement & Core Values of Scooter’s Coffee, while also holding your team of leaders accountable to the same.
  • Core Values: Integrity, Love, Humility, Courage
  • Mission Statement: To create an amazing experience for each life we touch
  • Ensure stores are operating up to Freedom Enterprises & Scooter’s Coffee’s operating standards, including the execution of the 3 Amazing’s. (Amazing People, Amazing Drinks, Amazingly Fast)
  • Hire, train, develop, and retain a team of strong managers within the district focusing on store operations, customer service, leadership, and management tasks.
  • Train and empower store managers to develop a bench of leaders among their internal employees who are ready to step into leadership roles as needed.
  • Train & hold store leaders accountable to maintaining a fully staffed team within their store and create a positive & friendly work environment.
  • Identify when a micro-culture within a single store is not up to standard (aligned with core values) and work with the store leader to fix the issue
  • Recognize when high turnover exists in any given location and work with that store manager on solving this issue through culture and leadership improvement.
  • Identify issues of subpar customer service or store culture and make recommendations to quickly improve these issues.
  • Identify bottlenecks potentially hindering speed and create an action plan to remove these issues.
  • Monitor and maintain company budgets, utilizing the tools & guidelines provided.
  • Be a leader throughout the company, representing positivity, problem solving skills & grit.
  • Set goals and create accountability measures within your team of leaders.
  • Work in stores, side by side, with managers daily. During this time you will be identifying areas of opportunity for coaching and providing that feedback routinely.
  • Understand how to coach and direct a morning rush as well as teaching management teams to be successful in this area.
  • Ensure that the overall appearance of each store represents the Scooter’s brand with excellence. Pride of place throughout the district should be maintained.
  • Ensure comprehensive cleanliness and organization is maintained.

Requirements:

  • Ability to provide consistent and effective leadership to multiple operations.
  • Ability to provide effective accountability to a team of leaders.
  • Knowledge of Excel and Google Office Suite.
  • Problem solving using analytical, creative and critical thinking skills.
  • Excellent time management and organizational skills.
  • Proven leadership skills to motivate, train, and develop team members.
  • Exceptional interpersonal skills and an active listener.
  • Ability to sell, manage, and drive growth in all operations.
  • Flexibility to adapt to changes in business operations.
  • Team oriented mindset.
  • Passion, patience, and contagious positive attitude and the ability to convey this through all communication methods.
  • Coachable and always striving to improve.
  • Professional written and verbal communication.
  • Self motivated and self starter with the ability to work independently.
  • Strategic planning & execution skills
  • Ability to hold yourself and others accountable to the same standards
  • Travel required.

We are seeking a dynamic and results-oriented District Manager to oversee operations across multiple locations within the Kansas/Missouri area. District Managers are responsible for talent management, growing store sales, monitoring key financials, making sure that brand standards are upheld, and creating a positive and fun store culture!

Responsibilities

  • Oversee 4-6 Scooter’s Coffee locations within the Kansas/Missouri areas. (Exact number could vary based on company needs and skill set of the District Manager.)
  • Uphold the Mission Statement & Core Values of Scooter’s Coffee, while also holding your team of leaders accountable to the same.
  • Core Values: Integrity, Love, Humility, Courage
  • Mission Statement: To create an amazing experience for each life we touch
  • Ensure stores are operating up to Freedom Enterprises & Scooter’s Coffee’s operating standards, including the execution of the 3 Amazing’s. (Amazing People, Amazing Drinks, Amazingly Fast)
  • Hire, train, develop, and retain a team of strong managers within the district focusing on store operations, customer service, leadership, and management tasks.
  • Train and empower store managers to develop a bench of leaders among their internal employees who are ready to step into leadership roles as needed.
  • Train & hold store leaders accountable to maintaining a fully staffed team within their store and create a positive & friendly work environment.
  • Identify when a micro-culture within a single store is not up to standard (aligned with core values) and work with the store leader to fix the issue
  • Recognize when high turnover exists in any given location and work with that store manager on solving this issue through culture and leadership improvement.
  • Identify issues of subpar customer service or store culture and make recommendations to quickly improve these issues.
  • Identify bottlenecks potentially hindering speed and create an action plan to remove these issues.
  • Monitor and maintain company budgets, utilizing the tools & guidelines provided.
  • Be a leader throughout the company, representing positivity, problem solving skills & grit.
  • Set goals and create accountability measures within your team of leaders.
  • Work in stores, side by side, with managers daily. During this time you will be identifying areas of opportunity for coaching and providing that feedback routinely.
  • Understand how to coach and direct a morning rush as well as teaching management teams to be successful in this area.
  • Ensure that the overall appearance of each store represents the Scooter’s brand with excellence. Pride of place throughout the district should be maintained.
  • Ensure comprehensive cleanliness and organization is maintained.

Requirements:

  • Ability to provide consistent and effective leadership to multiple operations.
  • Ability to provide effective accountability to a team of leaders.
  • Knowledge of Excel and Google Office Suite.
  • Problem solving using analytical, creative and critical thinking skills.
  • Excellent time management and organizational skills.
  • Proven leadership skills to motivate, train, and develop team members.
  • Exceptional interpersonal skills and an active listener.
  • Ability to sell, manage, and drive growth in all operations.
  • Flexibility to adapt to changes in business operations.
  • Team oriented mindset.
  • Passion, patience, and contagious positive attitude and the ability to convey this through all communication methods.
  • Coachable and always striving to improve.
  • Professional written and verbal communication.
  • Self motivated and self starter with the ability to work independently.
  • Strategic planning & execution skills
  • Ability to hold yourself and others accountable to the same standards
  • Travel required.

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