Position Summary:  Assures the highest possible level of visitor and guest satisfaction by providing superior guest service.

Adhere to all company and department policies and procedures; all Company Practices (i.e. Employee Handbook, Code of Conduct, Core Values, 15 Points of Service, etc.); State laws; and Gaming Regulations and Requirements.

Responsible for securing and maintaining inventory of Company funds and assets while conducting monetary transaction with team members and guests.

Responsible for positively representing and promoting the property and the Company.

Essential Functions:

1.      Count into assigned bank(s); verifying out-going cashier

2.      Confirm cigarette counts

3.      Work Konami (Synkros):  cash TITO’s, jackpots, manual hand pays, cumulative credit (cc) pays, dispute pays; making/re-making player’s cards, understanding points

4.      FABI Cash ACH, credit card, debit card processing and/or check cashing according to specific procedures

5.      William Hill Sportsbook ticket cashing and bank accountability

6.      Check-in and –out banks for other departments, including accountability of turn-ins and re-setting the bank

7.      Distribution and receipt of assorted restricted and non-restricted keys, as needed

8.      If applicable, completing Pit fills and drops at assigned times

9.      Slot drops as assigned

10.  Kiosk rollovers and fills as needed

11.  ATM fills as needed

12.  Other Duties as assigned

13.  Safety is everyone’s responsibility

Minimum Qualifications:

Mathematical Skills

1.      Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals

2.      Ability to differentiate all denominations of currency and coin, vetting-out foreign currency/coin of zero-value

Language Skills

1.      Communicate effectively with guest(s), co-worker(s), and management in English, both written and verbal

2.      Manage detailed service and attentiveness, especially for all documentation

Reasoning Skills

1.      Ability to make quick judgment decisions

2.      Time management with minimum supervision

3.      Excellent organizational skills

4.      Must be able to concentrate and perform duties accurately

5.      Handle a flexible schedule

6.      Strong teamwork skills in conjunction with independent skills in a high-energy, diverse environment

7.      Adherence to all company and department policies and procedures as well as all Company Practices, State laws, and Gaming Regulations and Requirements

Physical Demands

1.      Stand or walk for long periods of time

2.      Multi-tasking

3.      Hand/eye coordination; manual dexterity is a must

4.      Normal  vision and hearing ranges, with the absence of color blindness

5.      Distinguish letters, numbers, and symbols

6.      Lifting coin bags and cans weighing up to 50 pounds

Related Duties and Qualifications

1.      Working closely with slots, security, and other gaming departments

2.      Must be able to concentrate and preform duties accurately.

3.      Prior experience is preferred, but not required

4.      Speaking, visualizing and listening to guests’ needs

5.      Certification from State Gaming Control Board

WORK CONDITIONS:  Almost exclusively indoors but may require brief periods of being outdoors.  Work is typically in an area which may be unusually hot, cold, noisy, and smoky.  Work may be performed in small areas with a 3-ft. access.  Tasks performed from a non-sitting position.  Team members will be required to stand, walk, lift, reach, push, pull and grasp.  These tasks include the maintenance and care of an assigned area and assigned equipment.  Work entails chemical usage. Constant contact with staff and customer. Shift assignments may be irregular, and will cover days, nights, weekends and holidays.

Position Summary:  Assures the highest possible level of visitor and guest satisfaction by providing superior guest service.

Adhere to all company and department policies and procedures; all Company Practices (i.e. Employee Handbook, Code of Conduct, Core Values, 15 Points of Service, etc.); State laws; and Gaming Regulations and Requirements.

Responsible for securing and maintaining inventory of Company funds and assets while conducting monetary transaction with team members and guests.

Responsible for positively representing and promoting the property and the Company.

Essential Functions:

1.      Count into assigned bank(s); verifying out-going cashier

2.      Confirm cigarette counts

3.      Work Konami (Synkros):  cash TITO’s, jackpots, manual hand pays, cumulative credit (cc) pays, dispute pays; making/re-making player’s cards, understanding points

4.      FABI Cash ACH, credit card, debit card processing and/or check cashing according to specific procedures

5.      William Hill Sportsbook ticket cashing and bank accountability

6.      Check-in and –out banks for other departments, including accountability of turn-ins and re-setting the bank

7.      Distribution and receipt of assorted restricted and non-restricted keys, as needed

8.      If applicable, completing Pit fills and drops at assigned times

9.      Slot drops as assigned

10.  Kiosk rollovers and fills as needed

11.  ATM fills as needed

12.  Other Duties as assigned

13.  Safety is everyone’s responsibility

Minimum Qualifications:

Mathematical Skills

1.      Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals

2.      Ability to differentiate all denominations of currency and coin, vetting-out foreign currency/coin of zero-value

Language Skills

1.      Communicate effectively with guest(s), co-worker(s), and management in English, both written and verbal

2.      Manage detailed service and attentiveness, especially for all documentation

Reasoning Skills

1.      Ability to make quick judgment decisions

2.      Time management with minimum supervision

3.      Excellent organizational skills

4.      Must be able to concentrate and perform duties accurately

5.      Handle a flexible schedule

6.      Strong teamwork skills in conjunction with independent skills in a high-energy, diverse environment

7.      Adherence to all company and department policies and procedures as well as all Company Practices, State laws, and Gaming Regulations and Requirements

Physical Demands

1.      Stand or walk for long periods of time

2.      Multi-tasking

3.      Hand/eye coordination; manual dexterity is a must

4.      Normal  vision and hearing ranges, with the absence of color blindness

5.      Distinguish letters, numbers, and symbols

6.      Lifting coin bags and cans weighing up to 50 pounds

Related Duties and Qualifications

1.      Working closely with slots, security, and other gaming departments

2.      Must be able to concentrate and preform duties accurately.

3.      Prior experience is preferred, but not required

4.      Speaking, visualizing and listening to guests’ needs

5.      Certification from State Gaming Control Board

WORK CONDITIONS:  Almost exclusively indoors but may require brief periods of being outdoors.  Work is typically in an area which may be unusually hot, cold, noisy, and smoky.  Work may be performed in small areas with a 3-ft. access.  Tasks performed from a non-sitting position.  Team members will be required to stand, walk, lift, reach, push, pull and grasp.  These tasks include the maintenance and care of an assigned area and assigned equipment.  Work entails chemical usage. Constant contact with staff and customer. Shift assignments may be irregular, and will cover days, nights, weekends and holidays.