Head Waiter/ess – Sale e Pepe, Knightsbridge

For more than 50 years, Sale e Pepe of Knightsbridge has been, and continues to be, one of London’s most iconic and celebrated restaurants serving classic Italian cuisine with authentic Italian hospitality.

Our menu features modern-day Italian classics made from the finest ingredients and freshest seasonal produce, reminding guests of their favourite moments in Italy.

Our team proudly continues the Sale e Pepe legacy with unparalleled service and memorable experiences, greeting familiar faces and first-time guests alike with the legendary Sale e Pepe warm welcome.

Key Responsibilities:

• Provide exceptional guest service, ensuring every guest enjoys a warm, polished, and memorable dining experience from arrival to departure.
• Lead and support the front-of-house service team during service, maintaining high standards of professionalism, efficiency, and hospitality.
• Work closely with restaurant management to coordinate service flow, table allocations, and guest requests, ensuring smooth daily operations.
• Act as a key point of contact for guests, confidently handling enquiries, special requests, and feedback with discretion and care.
• Support training and development of junior team members, leading by example and reinforcing service standards and brand values.
• Collaborate with the kitchen and sommelier teams to ensure seamless communication between front and back of house.
• Ensure service areas are impeccably prepared and maintained before, during, and after service.
• Uphold the spirit of Italian hospitality that defines Sale e Pepe, delivering warm, attentive, and knowledgeable service at all times.

Requirements / Skills:

• Proven experience as a Head Waiter/ess, Senior Waiter/ess, or similar supervisory role in a high-end restaurant or luxury hospitality environment.
• Strong service knowledge with a genuine passion for hospitality and guest experience.
• Excellent communication and leadership skills, with the ability to motivate and guide a team in a fast-paced environment.
• Strong organisational skills, attention to detail, and the ability to remain calm and focused during busy services.
• Professional, personable, and confident manner when interacting with guests and colleagues.
• Flexibility to work evenings, weekends, and holidays in line with restaurant operations.

Head Waiter/ess – Sale e Pepe, Knightsbridge

For more than 50 years, Sale e Pepe of Knightsbridge has been, and continues to be, one of London’s most iconic and celebrated restaurants serving classic Italian cuisine with authentic Italian hospitality.

Our menu features modern-day Italian classics made from the finest ingredients and freshest seasonal produce, reminding guests of their favourite moments in Italy.

Our team proudly continues the Sale e Pepe legacy with unparalleled service and memorable experiences, greeting familiar faces and first-time guests alike with the legendary Sale e Pepe warm welcome.

Key Responsibilities:

• Provide exceptional guest service, ensuring every guest enjoys a warm, polished, and memorable dining experience from arrival to departure.
• Lead and support the front-of-house service team during service, maintaining high standards of professionalism, efficiency, and hospitality.
• Work closely with restaurant management to coordinate service flow, table allocations, and guest requests, ensuring smooth daily operations.
• Act as a key point of contact for guests, confidently handling enquiries, special requests, and feedback with discretion and care.
• Support training and development of junior team members, leading by example and reinforcing service standards and brand values.
• Collaborate with the kitchen and sommelier teams to ensure seamless communication between front and back of house.
• Ensure service areas are impeccably prepared and maintained before, during, and after service.
• Uphold the spirit of Italian hospitality that defines Sale e Pepe, delivering warm, attentive, and knowledgeable service at all times.

Requirements / Skills:

• Proven experience as a Head Waiter/ess, Senior Waiter/ess, or similar supervisory role in a high-end restaurant or luxury hospitality environment.
• Strong service knowledge with a genuine passion for hospitality and guest experience.
• Excellent communication and leadership skills, with the ability to motivate and guide a team in a fast-paced environment.
• Strong organisational skills, attention to detail, and the ability to remain calm and focused during busy services.
• Professional, personable, and confident manner when interacting with guests and colleagues.
• Flexibility to work evenings, weekends, and holidays in line with restaurant operations.