Join us as a Revenue Manager (Maternity Cover) at The Dorchester, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Revenue Manager you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll do

As a Revenue Manager you'll love what you do and take pride in delighting our guests. Here are some of the other duties you will be responsible for:

• Review the daily pick-up by hotel at least twice per day looking at the current month and the next two months while identifying daily shifts in demand looking for ‘peaks and troughs’ and then reviewing the strategy in IDeaS and in the PMS to make sure we are maximizing all opportunities
• Produce daily & weekly reports for each hotel, ensuring data accuracy and consistency of delivery. Flag and escalate any data quality issues.
• Update IDeaS RMS & Cognos (Finance) systems are updated with Budget and Forecast changes
• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Reception Manager you’ll have the opportunity to bring these to life and continue to create our legacy's.

The items shared are the essence of a day in the life of a Revenue Manager, but we'll make sure you are provided with specifics on how we care for our hotel.

What you'll bring

Essential Skills and Experience

• Previous experience in Revenue Management within 5 star Luxury hospitality
• Trainings and or certifications in Analysis, Revenue Management and Sales an asset
• Previous knowledge of hotel systems preferably to include GDS, PMS, Revenue Management, Group and Analytical systems and software such as SynXis, Opera, IDeaS
• Strong verbal communication skills and be well presented
• Passion to the role and the team and unique personality
• Ability to empower team members to deliver bespoke services to all guests
• Positive and enthusiastic attitude
• Strong verbal communication skills – English is the primary language used in our hotel

What you'll get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts out hotels, Benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments  to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.

Join us as a Revenue Manager (Maternity Cover) at The Dorchester, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Revenue Manager you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll do

As a Revenue Manager you'll love what you do and take pride in delighting our guests. Here are some of the other duties you will be responsible for:

• Review the daily pick-up by hotel at least twice per day looking at the current month and the next two months while identifying daily shifts in demand looking for ‘peaks and troughs’ and then reviewing the strategy in IDeaS and in the PMS to make sure we are maximizing all opportunities
• Produce daily & weekly reports for each hotel, ensuring data accuracy and consistency of delivery. Flag and escalate any data quality issues.
• Update IDeaS RMS & Cognos (Finance) systems are updated with Budget and Forecast changes
• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Reception Manager you’ll have the opportunity to bring these to life and continue to create our legacy's.

The items shared are the essence of a day in the life of a Revenue Manager, but we'll make sure you are provided with specifics on how we care for our hotel.

What you'll bring

Essential Skills and Experience

• Previous experience in Revenue Management within 5 star Luxury hospitality
• Trainings and or certifications in Analysis, Revenue Management and Sales an asset
• Previous knowledge of hotel systems preferably to include GDS, PMS, Revenue Management, Group and Analytical systems and software such as SynXis, Opera, IDeaS
• Strong verbal communication skills and be well presented
• Passion to the role and the team and unique personality
• Ability to empower team members to deliver bespoke services to all guests
• Positive and enthusiastic attitude
• Strong verbal communication skills – English is the primary language used in our hotel

What you'll get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts out hotels, Benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments  to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.