Sales Manager MICE UK

Department: Sales
Location: London
Cluster: Meliá White House, Meliá London Kensington & ME London
Reports to: Director of Sales Hotels - UK
Salary Package: Competitive salary + 15% performance-related bonus

About the Role

As Sales Manager MICE UK, you will be responsible for driving new business development within the Meetings, Incentives, Conferences, and Events (MICE) segment, while managing an established portfolio of accounts across three London hotels. You will play a key role in delivering revenue growth, supporting the sales strategy, and strengthening the hotels’ position within the competitive London market.

What’s in it for you?

• Competitive salary
• 29 days’ holiday including public holidays
• Contributory pension scheme
• Health cash plan and discounted dental cover
• Refer-a-friend bonus
• Exceptional employee rates worldwide for you, your friends, and family with Meliá Hotels International
• Food & beverage discounts (subject to outlet participation)
• Unlimited access to Meliá’s global online learning platform
• Career development opportunities across more than 350 hotels worldwide
• High-street discounts and team celebrations

Mission

To drive MICE revenue across the London cluster by developing new business opportunities, managing key accounts, and achieving budgeted targets across rooms, event space, and F&B, while supporting the implementation of the overall sales strategy.

Key Responsibilities

• Drive new business development and manage a portfolio of MICE accounts within the London market
• Achieve and exceed revenue targets across room nights, event space, and F&B
• Support the implementation of the MICE sales strategy and annual business plans
• Participate in budgeting, forecasting, and regular business reviews for the MICE segment
• Build strong relationships with agencies and clients through proactive sales activity (appointments, roadshows, FAM trips)
• Monitor enquiry conversion and identify opportunities to increase performance
• Maintain accurate and up-to-date client data within CRM systems
• Work closely with hotel operations and Groups & Events teams to ensure seamless delivery
• Organise and attend client meetings, networking events, and site inspections for key accounts

What are we looking for?

• Minimum 2 years’ experience in MICE or hotel sales within a 4- or 5-star property
• Proven track record of achieving revenue targets
• Strong commercial awareness and negotiation skills
• Experience managing client accounts and driving new business
• Knowledge of the London MICE market is highly desirable
• Excellent communication and relationship-building skills
• Strong organisational and analytical abilities
• High attention to detail and results-driven approach
• Fluency in English; additional languages are an advantage
• Eligibility to work in the UK is essential

Because belonging to the great Meliá family is being VIP

At Meliá, our people are at the heart of everything we do. Our warmth, proximity, and passion create an environment where everyone feels valued, supported, and inspired to grow. Being part of Meliá means being a Very Inspiring Person.

Our Commitment to Diversity & Inclusion

Meliá Hotels International is proud to be an equal opportunity employer. We actively promote diversity, inclusion, and equality, creating a respectful and supportive workplace free from discrimination. We believe our differences strengthen us and help build a more responsible and sustainable future.

If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.

Follow us on:
Instagram – LinkedIn – Twitter – Indeed – Glassdoor

Sales Manager MICE UK

Department: Sales
Location: London
Cluster: Meliá White House, Meliá London Kensington & ME London
Reports to: Director of Sales Hotels - UK
Salary Package: Competitive salary + 15% performance-related bonus

About the Role

As Sales Manager MICE UK, you will be responsible for driving new business development within the Meetings, Incentives, Conferences, and Events (MICE) segment, while managing an established portfolio of accounts across three London hotels. You will play a key role in delivering revenue growth, supporting the sales strategy, and strengthening the hotels’ position within the competitive London market.

What’s in it for you?

• Competitive salary
• 29 days’ holiday including public holidays
• Contributory pension scheme
• Health cash plan and discounted dental cover
• Refer-a-friend bonus
• Exceptional employee rates worldwide for you, your friends, and family with Meliá Hotels International
• Food & beverage discounts (subject to outlet participation)
• Unlimited access to Meliá’s global online learning platform
• Career development opportunities across more than 350 hotels worldwide
• High-street discounts and team celebrations

Mission

To drive MICE revenue across the London cluster by developing new business opportunities, managing key accounts, and achieving budgeted targets across rooms, event space, and F&B, while supporting the implementation of the overall sales strategy.

Key Responsibilities

• Drive new business development and manage a portfolio of MICE accounts within the London market
• Achieve and exceed revenue targets across room nights, event space, and F&B
• Support the implementation of the MICE sales strategy and annual business plans
• Participate in budgeting, forecasting, and regular business reviews for the MICE segment
• Build strong relationships with agencies and clients through proactive sales activity (appointments, roadshows, FAM trips)
• Monitor enquiry conversion and identify opportunities to increase performance
• Maintain accurate and up-to-date client data within CRM systems
• Work closely with hotel operations and Groups & Events teams to ensure seamless delivery
• Organise and attend client meetings, networking events, and site inspections for key accounts

What are we looking for?

• Minimum 2 years’ experience in MICE or hotel sales within a 4- or 5-star property
• Proven track record of achieving revenue targets
• Strong commercial awareness and negotiation skills
• Experience managing client accounts and driving new business
• Knowledge of the London MICE market is highly desirable
• Excellent communication and relationship-building skills
• Strong organisational and analytical abilities
• High attention to detail and results-driven approach
• Fluency in English; additional languages are an advantage
• Eligibility to work in the UK is essential

Because belonging to the great Meliá family is being VIP

At Meliá, our people are at the heart of everything we do. Our warmth, proximity, and passion create an environment where everyone feels valued, supported, and inspired to grow. Being part of Meliá means being a Very Inspiring Person.

Our Commitment to Diversity & Inclusion

Meliá Hotels International is proud to be an equal opportunity employer. We actively promote diversity, inclusion, and equality, creating a respectful and supportive workplace free from discrimination. We believe our differences strengthen us and help build a more responsible and sustainable future.

If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.

Follow us on:
Instagram – LinkedIn – Twitter – Indeed – Glassdoor