“The world is yours with Meliá”
Joining Meliá Hotels International means embarking on a journey without borders, where opportunities to grow, learn, and develop are endless. It means being part of a global family built on passion, warmth, and genuine hospitality — where your career can take you anywhere in the world.
Groups Sales Executive
Department: Sales
Location: London, NW1 3UP
Hotel: Meliá White House
Salary Package: Competitive salary + service charge
About Meliá White House
Located next to Regent’s Park and within walking distance of Oxford Circus and Regent Street, Meliá White House is one of London’s leading conference and events hotels. With extensive meeting spaces and a strong reputation for delivering exceptional experiences, the hotel welcomes a wide range of corporate, leisure, and international clientele.
What’s in it for you?
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Competitive salary plus service charge
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28 days’ holiday including public holidays
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Contributory pension scheme
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Health cash plan and discounted dental cover
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Refer-a-friend bonus scheme
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Worldwide staff rates for you, your friends, and family across Meliá Hotels International hotels
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Food & beverage discounts (subject to outlet participation)
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Unlimited access to Meliá’s online learning platform
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Career progression opportunities across more than 350 hotels worldwide
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Team celebrations, recognition events, and high-street discounts
Mission
As a Groups Sales Executive, you will play a key role in ensuring the successful planning, coordination, and delivery of groups and events from contract stage through to post-event follow-up. You will work closely with clients and internal departments to deliver seamless experiences while maximising revenue opportunities and ensuring exceptional customer satisfaction.
Key Responsibilities
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Coordinate all aspects of groups and events from confirmation through to completion
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Act as the main point of contact for clients throughout the planning process
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Prepare and issue BEO batches, weekly event summaries, conference and banqueting reports, and operational documentation
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Ensure all bookings and event details are accurately loaded into SAP in a timely manner
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Conduct hotel showrounds for new and existing clients
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Liaise effectively with operational departments to ensure smooth event delivery
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Support the Groups & Events Sales Manager with operational tasks and workload allocation
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Follow up on deposits, contracts, billing instructions, and event documentation
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Meet and greet delegates and clients during events where required
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Manage client feedback and post-event follow-up to encourage repeat business
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Handle guest queries and complaints professionally and efficiently
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Support upselling opportunities across Food & Beverage outlets and event spaces
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Attend operational meetings and represent the department where required
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Ensure all office administration and filing systems are maintained professionally
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Build strong working relationships with internal departments and external clients
What are we looking for?
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Previous experience within Groups & Events, Meetings & Events, or hotel sales coordination
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Strong organisational and multitasking abilities
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Excellent communication and interpersonal skills
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A proactive and detail-oriented approach
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Ability to work efficiently in a fast-paced hospitality environment
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Passion for customer service and event delivery excellence
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Experience using hotel systems such as SAP is advantageous
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Confidence in handling operational challenges and client expectations professionally
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Flexibility and strong teamwork skills
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Eligibility to work in the UK is essential
Because belonging to the great Meliá family is being VIP
At Meliá Hotels International, people are at the centre of everything we do. Our culture is built on warmth, passion, and belonging — creating an environment where everyone feels supported, valued, and inspired to grow.
Being part of Meliá means becoming a Very Inspiring Person.
Our Commitment to Diversity & Inclusion
Meliá Hotels International is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone is respected, supported, and empowered to succeed.
If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.
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