Café Supervisor

At Sam’s, we believe in creating a welcoming and inclusive environment for both our guests and our team. Our commitment to excellence in hospitality is matched by our dedication to fostering a supportive workplace where every member of the team can grow and thrive.

Founded in 2019 by renowned restaurateur Sam Harrison and business partner Fanny Stocker. Our menus celebrate the finest seasonal produce from across the UK, with a focus on Anglo-French cuisine. We pride ourselves on sourcing ingredients from small artisan suppliers, ensuring quality and freshness in every dish. Complementing our food is a carefully curated wine list, handpicked by Sam himself, featuring selections from wineries he has personally visited.

Sam's, Genuine Restaurants Group awards:

• 2023, Caterer's 11th best place to work in Hospitality in UK!
• Recently nominated for Catey's restaurateur of the year award 2023.
• Recently nominated by the public as the 2nd favourite restaurant in London in 2023, in the Harden's Guide.

Role Overview:

As a Café Supervisor at Sam’s Kitchen, you’ll play a key role in leading the day-to-day service on the café floor, ensuring every guest receives warm, attentive hospitality. You’ll support and guide the team to deliver exceptional coffee, drinks, and food with speed, care, and consistency – from a busy morning coffee rush to our popular Burger Nights.

You’ll take pride in presentation, quality, and atmosphere, while keeping service running smoothly through clear communication and hands-on leadership. Alongside supervising shifts, you’ll also pitch in where needed – whether that’s helping on the barista station, running food, or maintaining a clean and organised environment.

This role is perfect for someone who’s passionate about hospitality, confident in leading a team, and thrives in a fast-paced, people-focused environment.

Pay:

Pay consists of house salary + an average of tronc 

Benefits:

·       Team Festivities – We have two big celebrations every year to recognise and reward your hard work

·       Friends & Family Perks – Enjoy exclusive discounts across all our venues

·       Great Food for You– Free meals provided when you're on shift

·       Share the Opportunity – Earn bonuses through our generous referral programme

·       Here for You – Confidential support through our Employee Assistance Programme

·       Incredible Discounts- Access to discounts for restaurants, retail, gyms and travel

·       Cycle to Work Scheme - Save on bikes and accessories while spreading the cost

·       Insider’s Pour – Wines and spirits available for team members at trade price

·       Grow with Us – opportunities for progression and development

·       Private Healthcare – Access to BUPA health cover after 3 years of service

·       Challenge Accepted – Performance and Competition Awards and Bonuses

Milestones:

·       New Starter Celebration- After your first month with us, you’ll be invited to dine at Sam’s Riverside to celebrate

·       Anniversary Meal – Celebrate your work anniversary with a complimentary lunch or dinner for two people, every year!

·       Loyalty Rewards – Earn extra holiday for every year after your third year

You will need:

·       Bundles of passion and enthusiasm, a true love for our authentic hospitality

·       To demonstrate a stable background working in a busy, high end restaurant, café and/or bar

·       Right to Work in the UK

·       Credible, positive references from former employers

At Sam’s, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued - just as they are. We’re proud to be an inclusive employer and welcome applications from people of all backgrounds and identities.

Café Supervisor

At Sam’s, we believe in creating a welcoming and inclusive environment for both our guests and our team. Our commitment to excellence in hospitality is matched by our dedication to fostering a supportive workplace where every member of the team can grow and thrive.

Founded in 2019 by renowned restaurateur Sam Harrison and business partner Fanny Stocker. Our menus celebrate the finest seasonal produce from across the UK, with a focus on Anglo-French cuisine. We pride ourselves on sourcing ingredients from small artisan suppliers, ensuring quality and freshness in every dish. Complementing our food is a carefully curated wine list, handpicked by Sam himself, featuring selections from wineries he has personally visited.

Sam's, Genuine Restaurants Group awards:

• 2023, Caterer's 11th best place to work in Hospitality in UK!
• Recently nominated for Catey's restaurateur of the year award 2023.
• Recently nominated by the public as the 2nd favourite restaurant in London in 2023, in the Harden's Guide.

Role Overview:

As a Café Supervisor at Sam’s Kitchen, you’ll play a key role in leading the day-to-day service on the café floor, ensuring every guest receives warm, attentive hospitality. You’ll support and guide the team to deliver exceptional coffee, drinks, and food with speed, care, and consistency – from a busy morning coffee rush to our popular Burger Nights.

You’ll take pride in presentation, quality, and atmosphere, while keeping service running smoothly through clear communication and hands-on leadership. Alongside supervising shifts, you’ll also pitch in where needed – whether that’s helping on the barista station, running food, or maintaining a clean and organised environment.

This role is perfect for someone who’s passionate about hospitality, confident in leading a team, and thrives in a fast-paced, people-focused environment.

Pay:

Pay consists of house salary + an average of tronc 

Benefits:

·       Team Festivities – We have two big celebrations every year to recognise and reward your hard work

·       Friends & Family Perks – Enjoy exclusive discounts across all our venues

·       Great Food for You– Free meals provided when you're on shift

·       Share the Opportunity – Earn bonuses through our generous referral programme

·       Here for You – Confidential support through our Employee Assistance Programme

·       Incredible Discounts- Access to discounts for restaurants, retail, gyms and travel

·       Cycle to Work Scheme - Save on bikes and accessories while spreading the cost

·       Insider’s Pour – Wines and spirits available for team members at trade price

·       Grow with Us – opportunities for progression and development

·       Private Healthcare – Access to BUPA health cover after 3 years of service

·       Challenge Accepted – Performance and Competition Awards and Bonuses

Milestones:

·       New Starter Celebration- After your first month with us, you’ll be invited to dine at Sam’s Riverside to celebrate

·       Anniversary Meal – Celebrate your work anniversary with a complimentary lunch or dinner for two people, every year!

·       Loyalty Rewards – Earn extra holiday for every year after your third year

You will need:

·       Bundles of passion and enthusiasm, a true love for our authentic hospitality

·       To demonstrate a stable background working in a busy, high end restaurant, café and/or bar

·       Right to Work in the UK

·       Credible, positive references from former employers

At Sam’s, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued - just as they are. We’re proud to be an inclusive employer and welcome applications from people of all backgrounds and identities.