As a Receptionist at Roka, your role is to ensure a seamless guest experience by delivering warm welcomes, managing reservations, and providing outstanding service that anticipates every need. Be the face of Roka and create exceptional first impressions! 

Main Duties
Your key responsibilities will include:

• Greet guests with a warm, professional welcome that sets the tone for their experience
• Handle phone calls with courtesy and assist with inquiries or bookings
• Manage reservations, confirmations, and bookings to keep the flow smooth
• Keep the reception area spotless and inviting
• Assist guests with requests, ensuring they’re guided to the right team or area
• Communicate effectively during shift handovers to maintain a seamless operation

What We Look For
Our ideal candidate embodies our values and brings:

• A genuine love for culinary experiences & a passion for Japanese cuisine
• Proven experience as a receptionist in a luxury high-volume restaurant
• An approachable and motivational presence and communication style
• Adept at handling reservations, guest inquiries, and managing peak service times with ease

 
Benefits

As part of our team, you’ll enjoy:

• Accommodation is provided during the season & our team is always there to support with any accommodation queries
• Transport, we provide a daily shuttle service to and from your accommodation to work
• World-Class training, designed to inspire and educate 
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Family Meals are shared daily 
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Dining discount, enjoy exclusive discounts across the Azumi group, worldwide!

 
Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. 

As a Receptionist at Roka, your role is to ensure a seamless guest experience by delivering warm welcomes, managing reservations, and providing outstanding service that anticipates every need. Be the face of Roka and create exceptional first impressions! 

Main Duties
Your key responsibilities will include:

• Greet guests with a warm, professional welcome that sets the tone for their experience
• Handle phone calls with courtesy and assist with inquiries or bookings
• Manage reservations, confirmations, and bookings to keep the flow smooth
• Keep the reception area spotless and inviting
• Assist guests with requests, ensuring they’re guided to the right team or area
• Communicate effectively during shift handovers to maintain a seamless operation

What We Look For
Our ideal candidate embodies our values and brings:

• A genuine love for culinary experiences & a passion for Japanese cuisine
• Proven experience as a receptionist in a luxury high-volume restaurant
• An approachable and motivational presence and communication style
• Adept at handling reservations, guest inquiries, and managing peak service times with ease

 
Benefits

As part of our team, you’ll enjoy:

• Accommodation is provided during the season & our team is always there to support with any accommodation queries
• Transport, we provide a daily shuttle service to and from your accommodation to work
• World-Class training, designed to inspire and educate 
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Family Meals are shared daily 
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Dining discount, enjoy exclusive discounts across the Azumi group, worldwide!

 
Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.