Employee Records
Front of House Team Member
The Railway
Part Time
On call
Coins Icon To be discussed
Front of House Team Member
The Railway

Part Time
On call
Coins Icon To be discussed
Skills
POS Systems
Money Handling
Weights & Measurements
Basic Knowledge of Wines
Basic Beers/Spirits Knowledge
Description

Job Title: Front of House Team Member
Hours: Part-time 10-15 hours with holiday cover available 
Location: The Railway Inn, Billingshurst
Reporting To: General Manager
Pay: Competitive hourly rate, dependent on age and experience

About the Role

We are looking for a friendly, enthusiastic and reliable Part-Time Front of House Team Member to join our team. You will play an important role in delivering excellent customer service and helping to create a welcoming, clean and enjoyable atmosphere for all our guests.

This is a varied role that will involve working behind the bar, serving  drinks, taking orders, handling payments and maintaining high standards throughout the pub.

Part-time hours will be offered on a rota basis and will include evenings, weekends and bank holidays.

Key Responsibilities:

Customer Service
  • Provide a friendly and welcoming experience for all customers.
  • Take food orders accurately and efficiently.
  • Serve drinks to a high standard.
  • Make product recommendations and confidently answer customer questions.
  • Deal with customer requests, concerns and complaints professionally.
  • Help create a positive and enjoyable atmosphere.
Bar and Service Duties
  • Prepare and serve alcoholic and non-alcoholic drinks.
  • Use correct glassware, measures, garnishes and serving procedures.
  • Maintain good knowledge of the drinks menu.
  • Promote and recommend products where appropriate.
  • Check identification and follow Challenge 25 and responsible alcohol service procedures.
  • Keep the bar, restaurant and customer areas clean and well stocked.

Job Title: Front of House Team Member
Hours: Part-time 10-15 hours with holiday cover available 
Location: The Railway Inn, Billingshurst
Reporting To: General Manager
Pay: Competitive hourly rate, dependent on age and experience

About the Role

We are looking for a friendly, enthusiastic and reliable Part-Time Front of House Team Member to join our team. You will play an important role in delivering excellent customer service and helping to create a welcoming, clean and enjoyable atmosphere for all our guests.

This is a varied role that will involve working behind the bar, serving  drinks, taking orders, handling payments and maintaining high standards throughout the pub.

Part-time hours will be offered on a rota basis and will include evenings, weekends and bank holidays.

Key Responsibilities:

Customer Service
  • Provide a friendly and welcoming experience for all customers.
  • Take food orders accurately and efficiently.
  • Serve drinks to a high standard.
  • Make product recommendations and confidently answer customer questions.
  • Deal with customer requests, concerns and complaints professionally.
  • Help create a positive and enjoyable atmosphere.
Bar and Service Duties
  • Prepare and serve alcoholic and non-alcoholic drinks.
  • Use correct glassware, measures, garnishes and serving procedures.
  • Maintain good knowledge of the drinks menu.
  • Promote and recommend products where appropriate.
  • Check identification and follow Challenge 25 and responsible alcohol service procedures.
  • Keep the bar, restaurant and customer areas clean and well stocked.
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