Receptionist

Role: Receptionist   
Location: Seaham Hall, County Durham
Resort information: https://www.seaham-hall.co.uk/
Salary: £22,880 per annum plus a share of monthly service charge, approx. £2k a year 
Hours: 40 hours (Full-Time), including weekends & bank holidays. Earliest start time of 7.45am, latest finish of 10.15pm
Relationships: General Manager, Operations Manager, Reception Team, Reservations Team

People are our passion and our mission is to create the ultimate in Northern hospitality through our sense of rebellious spirit.  Human connection, personal experience, brand evolution and location pitch us at the top level of emotive hospitality.

We are seeking to appoint a Receptionist to join our vibrant team in the hotel in providing quality customer service and support for our guests staying at the hotel, covering our reception and reservations department.

The ideal candidate

• Previous Reception experience is essential – minimum of x1 years
• Excellent customer service and communication skills 
• Attention to detail to ensure the 5-star standard of service is delivered
• Computer literate and a good knowledge and understanding of Microsoft systems. Previous knowledge of a PMS system is desirable, not essential as full training will be given
• Ability to effectively interact with management, staff and guests in a professional manner 
• Be a team player as well as an individual worker 
• To be well presented and represent a high standard of competence at all times 
• Must have transport 

Benefits

• Great support from the central team
• Training & development provided across both reception and reservations
• Progression opportunities
• Exciting opportunity to be a part of the growing business and the chance to work at a Hotel that has undergone significant investment to its facilities, properties and award-winning Serenity Spa
• Competitive salary
• Free on site parking
• Monthly & Yearly staff incentives and rewards schemes including Hospitality Rewards

If you're ready for the challenge and have the skills, talent and experience then we want to hear from you today! 

Role: Receptionist   
Location: Seaham Hall, County Durham
Resort information: https://www.seaham-hall.co.uk/
Salary: £22,880 per annum plus a share of monthly service charge, approx. £2k a year 
Hours: 40 hours (Full-Time), including weekends & bank holidays. Earliest start time of 7.45am, latest finish of 10.15pm
Relationships: General Manager, Operations Manager, Reception Team, Reservations Team

People are our passion and our mission is to create the ultimate in Northern hospitality through our sense of rebellious spirit.  Human connection, personal experience, brand evolution and location pitch us at the top level of emotive hospitality.

We are seeking to appoint a Receptionist to join our vibrant team in the hotel in providing quality customer service and support for our guests staying at the hotel, covering our reception and reservations department.

The ideal candidate

• Previous Reception experience is essential – minimum of x1 years
• Excellent customer service and communication skills 
• Attention to detail to ensure the 5-star standard of service is delivered
• Computer literate and a good knowledge and understanding of Microsoft systems. Previous knowledge of a PMS system is desirable, not essential as full training will be given
• Ability to effectively interact with management, staff and guests in a professional manner 
• Be a team player as well as an individual worker 
• To be well presented and represent a high standard of competence at all times 
• Must have transport 

Benefits

• Great support from the central team
• Training & development provided across both reception and reservations
• Progression opportunities
• Exciting opportunity to be a part of the growing business and the chance to work at a Hotel that has undergone significant investment to its facilities, properties and award-winning Serenity Spa
• Competitive salary
• Free on site parking
• Monthly & Yearly staff incentives and rewards schemes including Hospitality Rewards

If you're ready for the challenge and have the skills, talent and experience then we want to hear from you today!