Employee Records
Food & Beverage Assistant
Seaham Hall
Part Time
Full Time
1 Year Experience
Coins Icon Up to £12.21 / Hour
Food & Beverage Assistant
Seaham Hall

Part Time
Full Time
1 Year Experience
Coins Icon Up to £12.21 / Hour
Skills
Face to face customer service
Fluent in English
Description

Food & Beverage Assistant

Location: Seaham Hall, County Durham
Salary: Up to £12.21 per hour (to be discussed at interview) + share of service charge (approx. £2,000 per year for full-time team members)
Hours: Approximately 30–40 hours per week, including weekends and bank holidays
Reporting to: Restaurant Manager, General Manager
Working with: Kitchen & Food and Beverage teams

As one of the North East’s prestigious 5-Red-Star hotels, Seaham Hall is seeking friendly, reliable and motivated Food & Beverage Assistants to join our team in The Dining Room. We have both part-time and full-time opportunities available.

If you are passionate about hospitality, enjoy working in a fast-paced environment and take pride in delivering exceptional customer service with a warm and professional approach, we would love to hear from you.


The Ideal Candidate

  • Previous experience in a similar role is desirable, although full training will be provided
  • Excellent communication and customer service skills
  • Strong attention to detail, with a commitment to consistently delivering 5-star service
  • Knowledge of Simphony/Oracle systems is an advantage
  • Ability to interact confidently and professionally with guests, colleagues and management
  • A team player who can also work independently
  • Due to location and shift patterns, own transport is essential

Key Responsibilities

  • Deliver attentive, friendly service throughout the guest dining experience, responding to special requests
  • Maintain cleanliness and organisation of work areas
  • Confidently upsell menu items including starters, desserts and beverages
  • Present yourself professionally at all times, well-groomed and in full uniform
  • Attend training sessions and develop strong menu knowledge to offer informed recommendations

Benefits

  • Comprehensive in-house training as part of your induction
  • Clear progression opportunities for the right candidate
  • Join an award-winning hotel, including:
    • Gold Winner at the North East England Tourism Awards (five consecutive years)
    • Small Hotel of the Year – Visit England Awards 2022
    • North of England Hotel of the Year – Sunday Times 2023
  • Share of service charge on a monthly basis
  • Reward and recognition schemes, including Stream
  • Participation in charity events and fundraising initiatives
  • Sustainable Team Scheme, prioritising people and planet
  • Up to 20% team discount on gift vouchers and spa experiences
  • Workplace pension scheme (subject to eligibility)
  • Uniform provided
  • Free onsite parking

If you’re ready to be part of an exceptional hospitality team and deliver outstanding guest experiences, apply today — we’d love to hear from you!

Food & Beverage Assistant

Location: Seaham Hall, County Durham
Salary: Up to £12.21 per hour (to be discussed at interview) + share of service charge (approx. £2,000 per year for full-time team members)
Hours: Approximately 30–40 hours per week, including weekends and bank holidays
Reporting to: Restaurant Manager, General Manager
Working with: Kitchen & Food and Beverage teams

As one of the North East’s prestigious 5-Red-Star hotels, Seaham Hall is seeking friendly, reliable and motivated Food & Beverage Assistants to join our team in The Dining Room. We have both part-time and full-time opportunities available.

If you are passionate about hospitality, enjoy working in a fast-paced environment and take pride in delivering exceptional customer service with a warm and professional approach, we would love to hear from you.


The Ideal Candidate

  • Previous experience in a similar role is desirable, although full training will be provided
  • Excellent communication and customer service skills
  • Strong attention to detail, with a commitment to consistently delivering 5-star service
  • Knowledge of Simphony/Oracle systems is an advantage
  • Ability to interact confidently and professionally with guests, colleagues and management
  • A team player who can also work independently
  • Due to location and shift patterns, own transport is essential

Key Responsibilities

  • Deliver attentive, friendly service throughout the guest dining experience, responding to special requests
  • Maintain cleanliness and organisation of work areas
  • Confidently upsell menu items including starters, desserts and beverages
  • Present yourself professionally at all times, well-groomed and in full uniform
  • Attend training sessions and develop strong menu knowledge to offer informed recommendations

Benefits

  • Comprehensive in-house training as part of your induction
  • Clear progression opportunities for the right candidate
  • Join an award-winning hotel, including:
    • Gold Winner at the North East England Tourism Awards (five consecutive years)
    • Small Hotel of the Year – Visit England Awards 2022
    • North of England Hotel of the Year – Sunday Times 2023
  • Share of service charge on a monthly basis
  • Reward and recognition schemes, including Stream
  • Participation in charity events and fundraising initiatives
  • Sustainable Team Scheme, prioritising people and planet
  • Up to 20% team discount on gift vouchers and spa experiences
  • Workplace pension scheme (subject to eligibility)
  • Uniform provided
  • Free onsite parking

If you’re ready to be part of an exceptional hospitality team and deliver outstanding guest experiences, apply today — we’d love to hear from you!

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