Become a Londoner 

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition.  A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors.  Situated in the heart of Leicester Square, where the four corners of the city meet.   We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards.  Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.   

At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.   

• Supervise and support the Safety & Security team during daily operations.
• Ensure the safety and security of guests, employees, contractors, and visitors at all times.
• Conduct regular patrols of the hotel and surrounding areas.
• Monitor CCTV systems, access control systems, and security alarms.
• Respond swiftly and professionally to incidents, emergencies, and guest concerns.
• Assist with investigations relating to accidents, incidents, thefts, or breaches of security.
• Support the implementation and monitoring of health and safety procedures.
• Ensure compliance with company policies, licensing requirements, and statutory obligations.
• Complete detailed incident reports and maintain accurate records.
• Provide guidance, coaching, and on-the-job training to Security Officers.
• Act as a key point of contact for hotel management during security-related matters.
• Liaise effectively with emergency services and external agencies when required.
• Promote a culture of safety, vigilance, and exceptional customer service throughout the hotel.

• Previous experience in a Security Supervisor, Senior Security Officer, or similar leadership role.
• Experience working within luxury hospitality, hotels, or customer-focused environments.
• A current SIA Door Supervisor Licence.
• Strong knowledge of health and safety and security procedures.
• Experience managing incidents and emergency situations calmly and effectively.
• Excellent leadership, communication, and interpersonal skills.
• The ability to remain composed and make sound decisions under pressure.
• Strong report-writing and administrative skills.
• A professional appearance and a customer-centric approach.
• Flexibility to work shifts, including evenings, weekends, and public holidays.
  
  Our Benefits Package:

Become a Londoner 

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition.  A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors.  Situated in the heart of Leicester Square, where the four corners of the city meet.   We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards.  Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.   

At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.   

• Supervise and support the Safety & Security team during daily operations.
• Ensure the safety and security of guests, employees, contractors, and visitors at all times.
• Conduct regular patrols of the hotel and surrounding areas.
• Monitor CCTV systems, access control systems, and security alarms.
• Respond swiftly and professionally to incidents, emergencies, and guest concerns.
• Assist with investigations relating to accidents, incidents, thefts, or breaches of security.
• Support the implementation and monitoring of health and safety procedures.
• Ensure compliance with company policies, licensing requirements, and statutory obligations.
• Complete detailed incident reports and maintain accurate records.
• Provide guidance, coaching, and on-the-job training to Security Officers.
• Act as a key point of contact for hotel management during security-related matters.
• Liaise effectively with emergency services and external agencies when required.
• Promote a culture of safety, vigilance, and exceptional customer service throughout the hotel.

• Previous experience in a Security Supervisor, Senior Security Officer, or similar leadership role.
• Experience working within luxury hospitality, hotels, or customer-focused environments.
• A current SIA Door Supervisor Licence.
• Strong knowledge of health and safety and security procedures.
• Experience managing incidents and emergency situations calmly and effectively.
• Excellent leadership, communication, and interpersonal skills.
• The ability to remain composed and make sound decisions under pressure.
• Strong report-writing and administrative skills.
• A professional appearance and a customer-centric approach.
• Flexibility to work shifts, including evenings, weekends, and public holidays.
  
  Our Benefits Package: