Are you looking for a long-term role where you can make a difference? Do you live and breathe hospitality? Do you understand the power happiness has to make a holiday, motivate a team and inspire change?

Right now, purpose counts. We know senior professionals are seeking it from their work and we understand why. At Another Place The Lake, our overriding purpose shapes our culture, principles and direction. We believe happiness is simply made, that the little things add up, and that people need the time and space to be at their happiest.

We’re looking for someone to lead our senior team who believes that too, and wants to pursue their professional potential with us long term. As General Manager you’ll be purpose-led, helping us create an approach and culture distinctive in the hospitality industry, as we achieve B Corp certification and create an employer brand that’s the envy of our sector.

You’ll have a heart in hospitality, a connection with the lake and the drive to be our happiness guardian and champion, holding overall responsibility for meeting our brand, people and operational objectives. As a natural, strong, empathetic leader, you’ll bring authority, inspiration and motivation to your role, as you help us navigate our course towards our ambitious goals.  

If you have a; magnetic personality, an infallible instinct, a desire to lay down roots, and a commitment to work that gets you noticed. Are you looking for a role that will recognise your talents and provide your future opportunities and career development somewhere you love? Then we’d like to hear from you

What your days could look like:

• Delivering team, guest and commercial goals
• Creating an environment that delivers outstanding guest experience in line with brand standards
• Driving efficiency and performance
• Working with the Group HR and Hotels Director to implement a people plan for the hotel which connects to the wider business’ people strategy. Specific elements include: culture and engagement, training and development, recruitment and performance management
• Be the on-site guardian of the brand to ensure our service delivery and product is consistently delivered to brand standards across all departments
• Using feedback and insight to drive innovation and enhancements
• Delivering management reporting to track performance against key measures including costs, revenues, guest satisfaction and health, safety and hygiene
• Work with the Group IT and Marketing teams to implement all technology projects and enhancements
• Lead new initiatives locally to drive the adoption of all systems. 
• Seek and recommend ways to drive efficiency and improvements using technology
• Work with Group Exec team to enhance the guest’s experience
• Provide local management where necessary to ensure on-budget and on-programme delivery of projects

Job skills and requirements:

• A minimum of three years’ experience in a similar role
• Expertise in and passion for all elements of hospitality delivery including: food & beverage and hotel operations within a lifestyle brand environment
• A proven track record of problem solving and prioritising guest experience
• A good understanding of technology
• Experience optimising technology platforms to drive efficiency
• Standards-driven with an exceptional attention to detail
• Strong IT skills
• Numerate
• Calm under pressure
• Organised
• Proactive

What we can offer in return:

• A relaxed, professional place to work in a beautiful location – right on the shores of Ullswater
• Excellent career prospects in an ever-expanding organisation
• Special rates for you and your friends & family to stay at Another Place and Watergate Bay Hotel
• Team discounts on treatments in Swim Club
• Discounts for you and your friends & family to eat at our restaurants: at Rampsbeck, Living Space and Glasshouse
• Team social events throughout the year
• Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances

From discounted stays to training and development opportunities, we're all about helping our team achieve their personal and professional goals. Located in 18 acres of Lake District National Park, you'll never be short on inspiration. Working at Another Place isn't just a job - it's a transformative career opportunity. Apply now and join us in creating memorable experiences that our guests and team remember for a lifetime.

Are you looking for a long-term role where you can make a difference? Do you live and breathe hospitality? Do you understand the power happiness has to make a holiday, motivate a team and inspire change?

Right now, purpose counts. We know senior professionals are seeking it from their work and we understand why. At Another Place The Lake, our overriding purpose shapes our culture, principles and direction. We believe happiness is simply made, that the little things add up, and that people need the time and space to be at their happiest.

We’re looking for someone to lead our senior team who believes that too, and wants to pursue their professional potential with us long term. As General Manager you’ll be purpose-led, helping us create an approach and culture distinctive in the hospitality industry, as we achieve B Corp certification and create an employer brand that’s the envy of our sector.

You’ll have a heart in hospitality, a connection with the lake and the drive to be our happiness guardian and champion, holding overall responsibility for meeting our brand, people and operational objectives. As a natural, strong, empathetic leader, you’ll bring authority, inspiration and motivation to your role, as you help us navigate our course towards our ambitious goals.  

If you have a; magnetic personality, an infallible instinct, a desire to lay down roots, and a commitment to work that gets you noticed. Are you looking for a role that will recognise your talents and provide your future opportunities and career development somewhere you love? Then we’d like to hear from you

What your days could look like:

• Delivering team, guest and commercial goals
• Creating an environment that delivers outstanding guest experience in line with brand standards
• Driving efficiency and performance
• Working with the Group HR and Hotels Director to implement a people plan for the hotel which connects to the wider business’ people strategy. Specific elements include: culture and engagement, training and development, recruitment and performance management
• Be the on-site guardian of the brand to ensure our service delivery and product is consistently delivered to brand standards across all departments
• Using feedback and insight to drive innovation and enhancements
• Delivering management reporting to track performance against key measures including costs, revenues, guest satisfaction and health, safety and hygiene
• Work with the Group IT and Marketing teams to implement all technology projects and enhancements
• Lead new initiatives locally to drive the adoption of all systems. 
• Seek and recommend ways to drive efficiency and improvements using technology
• Work with Group Exec team to enhance the guest’s experience
• Provide local management where necessary to ensure on-budget and on-programme delivery of projects

Job skills and requirements:

• A minimum of three years’ experience in a similar role
• Expertise in and passion for all elements of hospitality delivery including: food & beverage and hotel operations within a lifestyle brand environment
• A proven track record of problem solving and prioritising guest experience
• A good understanding of technology
• Experience optimising technology platforms to drive efficiency
• Standards-driven with an exceptional attention to detail
• Strong IT skills
• Numerate
• Calm under pressure
• Organised
• Proactive

What we can offer in return:

• A relaxed, professional place to work in a beautiful location – right on the shores of Ullswater
• Excellent career prospects in an ever-expanding organisation
• Special rates for you and your friends & family to stay at Another Place and Watergate Bay Hotel
• Team discounts on treatments in Swim Club
• Discounts for you and your friends & family to eat at our restaurants: at Rampsbeck, Living Space and Glasshouse
• Team social events throughout the year
• Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances

From discounted stays to training and development opportunities, we're all about helping our team achieve their personal and professional goals. Located in 18 acres of Lake District National Park, you'll never be short on inspiration. Working at Another Place isn't just a job - it's a transformative career opportunity. Apply now and join us in creating memorable experiences that our guests and team remember for a lifetime.