Employee Records
Maitre d'
Sexy Fish - Miami
Full Time
Coins Icon Competitive salary
Maitre d'
Sexy Fish - Miami

Description

About Sexy Fish Miami:

Sexy Fish Miami brings the vibrant spirit of contemporary Asian dining to the heart of Brickell, combining bold design, world-class food, and electric energy. Located in a stunning setting, our venue is as much a feast for the eyes as it is for the palate.

The Role:

This role is responsible for delivering elevated hospitality, managing all VIP reservations, and curating exceptional guest experiences. Ensuring smooth front-of-house operations while personally welcoming high-profile guests with poise, professionalism, and charisma.

Benefits:

·       Medical, Dental, and Vision Insurance

·       401(k) with company match

·       Paid Time Off

·       Generous discount off your bill

·       Recommend a friend scheme with great bonuses per individual referral

·       Exclusive access to our discounts including money off gym memberships, travel, online shopping, and much more

What You’ll Do:

·       Greet and escort guests with warmth and enthusiasm, especially VIP clientele, influencers, and celebrities

·       Maintain a poised, polished, and professional demeanor under pressure

·       Manage and optimize the reservation book using platforms such as OpenTable or Resy

·       Coordinate with the Director of Nightlife and Reservations Manager to track and prioritize VIP bookings

·       Ensure all VIP guests receive personalized touches, such as preferred seating, custom greetings, and follow-up recognition

·       Build and maintain a CRM database of VIPs and regular guests, noting preferences, visit history, and special occasions

·       Train and lead the host team to deliver seamless guest arrivals and departures

·       Manage the flow of service during peak hours and collaborate with floor managers and servers to avoid bottlenecks

·       Handle guest complaints or conflicts discreetly and efficiently, ensuring satisfaction

·       Communicate daily with FOH/BOH leadership regarding guest profiles and special events

·       Support marketing and guest list efforts by collaborating with PR, events, and social media teams

What We’re Looking For

·       3+ years of experience as a Maitre D’ or VIP Host in a high-volume upscale restaurant, lounge, or hospitality venue

·       Charismatic personality with a strong presence and confidence

·       Exceptional verbal communication and interpersonal skills

·       Familiarity with CRM platforms and reservation systems (Resy, OpenTable)

·       Ability to multitask and remain composed during high-volume service

·       Passion for hospitality, guest engagement, and creating memorable experiences

·       Discretion and professionalism when dealing with high-profile clientele

Preferred Skills:

•        Fluency in multiple languages a plus

•        Background in nightlife or luxury hospitality

•        Strong organizational skills and attention to detail

•        Social network in the nightlife or VIP entertainment industry

Physical Requirements

To successfully perform the essential functions of this position, candidates should meet the following physical requirements, with or without reasonable accommodation:

·       Ability to remain in a stationary position for 8 or more hours during a shift

·       Ability to work in an environment with varying noise and lighting levels

·       Ability to move safely in uneven terrain or in confined spaces.

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

 We promote a working environment in which equal opportunity and diversity is recognized, valued, and encouraged

About Sexy Fish Miami:

Sexy Fish Miami brings the vibrant spirit of contemporary Asian dining to the heart of Brickell, combining bold design, world-class food, and electric energy. Located in a stunning setting, our venue is as much a feast for the eyes as it is for the palate.

The Role:

This role is responsible for delivering elevated hospitality, managing all VIP reservations, and curating exceptional guest experiences. Ensuring smooth front-of-house operations while personally welcoming high-profile guests with poise, professionalism, and charisma.

Benefits:

·       Medical, Dental, and Vision Insurance

·       401(k) with company match

·       Paid Time Off

·       Generous discount off your bill

·       Recommend a friend scheme with great bonuses per individual referral

·       Exclusive access to our discounts including money off gym memberships, travel, online shopping, and much more

What You’ll Do:

·       Greet and escort guests with warmth and enthusiasm, especially VIP clientele, influencers, and celebrities

·       Maintain a poised, polished, and professional demeanor under pressure

·       Manage and optimize the reservation book using platforms such as OpenTable or Resy

·       Coordinate with the Director of Nightlife and Reservations Manager to track and prioritize VIP bookings

·       Ensure all VIP guests receive personalized touches, such as preferred seating, custom greetings, and follow-up recognition

·       Build and maintain a CRM database of VIPs and regular guests, noting preferences, visit history, and special occasions

·       Train and lead the host team to deliver seamless guest arrivals and departures

·       Manage the flow of service during peak hours and collaborate with floor managers and servers to avoid bottlenecks

·       Handle guest complaints or conflicts discreetly and efficiently, ensuring satisfaction

·       Communicate daily with FOH/BOH leadership regarding guest profiles and special events

·       Support marketing and guest list efforts by collaborating with PR, events, and social media teams

What We’re Looking For

·       3+ years of experience as a Maitre D’ or VIP Host in a high-volume upscale restaurant, lounge, or hospitality venue

·       Charismatic personality with a strong presence and confidence

·       Exceptional verbal communication and interpersonal skills

·       Familiarity with CRM platforms and reservation systems (Resy, OpenTable)

·       Ability to multitask and remain composed during high-volume service

·       Passion for hospitality, guest engagement, and creating memorable experiences

·       Discretion and professionalism when dealing with high-profile clientele

Preferred Skills:

•        Fluency in multiple languages a plus

•        Background in nightlife or luxury hospitality

•        Strong organizational skills and attention to detail

•        Social network in the nightlife or VIP entertainment industry

Physical Requirements

To successfully perform the essential functions of this position, candidates should meet the following physical requirements, with or without reasonable accommodation:

·       Ability to remain in a stationary position for 8 or more hours during a shift

·       Ability to work in an environment with varying noise and lighting levels

·       Ability to move safely in uneven terrain or in confined spaces.

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

 We promote a working environment in which equal opportunity and diversity is recognized, valued, and encouraged