The Bowery Group: Runner Job Description

Position: Runner

FLSA Designation: Non- Exempt 

Reports To: FOH Management

Position Description:

As a Runner you are responsible for quickly and accurately serving food to each table in a timely fashion in collaboration with the kitchen staff and wait staff. Your goal will be to provide an overall excellent guest experience while demonstrating professionalism. 

Essential Functions and Basic Duties:

• Interacts with every guest in a professional, friendly, and hospitable manner

• Communicates with managers, servers, kitchen staff, bartenders and coordinates delivery of food or beverage to ensure guest satisfaction 

• Attends all mandatory pre-shift meetings

• Completes all opening, closing, and side work tasks thoroughly and promptly

• Exhibits positive, approachable body language

• Commits to regular, reliable attendance and all scheduled training sessions and meetings are required.

• Wardrobe guidelines

• To protect the restaurant and diners by adhering to New York State and City local laws including sanitation, safety, and alcohol beverage control policies

• Adhering to Bowery group standards and expectations

• Ability to help support the Barista station ie: making espressos and cappuccinos if necessary

• Ability to train incoming hires 

Specific Job Knowledge, skills, and abilities: 

• Ability to stand and walk up to 12 hours 

• Quick and able to learn menu specifications and ability to communicate thoroughly to guests

• Bi-Lateral manual dexterity as required to handle, touch and feel, and reach with hands and arms 

• Able to carry hot and cold plates

• Ability to talk and hear clearly

• Ability to stoop, kneel and crouch

• Ability to taste and smell

• Ability to frequently lift and/or move up to 20 pounds 

• Ability to utilize close, distance, color and peripheral vision, as well as depth perception and to adjust focus

• Ability to work in a fast-paced work environment and deliver orders in a timely manner

• Willingness to work at peak hours, which may include evenings, holidays, and weekends

• English fluency

• Effective verbal, written and interpersonal skills to communicate positively

• Strong problem-solving acumen

• Has knowledge of beverage service

Qualifications Standards:

• High school graduate or equivalent 

• Two - three years in a high-volume, fine-dining restaurant 

• Basic knowledge of dining room and service procedures

• Sexual harassment training required

The Bowery Group: Runner Job Description

Position: Runner

FLSA Designation: Non- Exempt 

Reports To: FOH Management

Position Description:

As a Runner you are responsible for quickly and accurately serving food to each table in a timely fashion in collaboration with the kitchen staff and wait staff. Your goal will be to provide an overall excellent guest experience while demonstrating professionalism. 

Essential Functions and Basic Duties:

• Interacts with every guest in a professional, friendly, and hospitable manner

• Communicates with managers, servers, kitchen staff, bartenders and coordinates delivery of food or beverage to ensure guest satisfaction 

• Attends all mandatory pre-shift meetings

• Completes all opening, closing, and side work tasks thoroughly and promptly

• Exhibits positive, approachable body language

• Commits to regular, reliable attendance and all scheduled training sessions and meetings are required.

• Wardrobe guidelines

• To protect the restaurant and diners by adhering to New York State and City local laws including sanitation, safety, and alcohol beverage control policies

• Adhering to Bowery group standards and expectations

• Ability to help support the Barista station ie: making espressos and cappuccinos if necessary

• Ability to train incoming hires 

Specific Job Knowledge, skills, and abilities: 

• Ability to stand and walk up to 12 hours 

• Quick and able to learn menu specifications and ability to communicate thoroughly to guests

• Bi-Lateral manual dexterity as required to handle, touch and feel, and reach with hands and arms 

• Able to carry hot and cold plates

• Ability to talk and hear clearly

• Ability to stoop, kneel and crouch

• Ability to taste and smell

• Ability to frequently lift and/or move up to 20 pounds 

• Ability to utilize close, distance, color and peripheral vision, as well as depth perception and to adjust focus

• Ability to work in a fast-paced work environment and deliver orders in a timely manner

• Willingness to work at peak hours, which may include evenings, holidays, and weekends

• English fluency

• Effective verbal, written and interpersonal skills to communicate positively

• Strong problem-solving acumen

• Has knowledge of beverage service

Qualifications Standards:

• High school graduate or equivalent 

• Two - three years in a high-volume, fine-dining restaurant 

• Basic knowledge of dining room and service procedures

• Sexual harassment training required