Salary | $23 - $29 / Hour |
Schedule | Part Time, Full Time |
Experience | Minimum 2 years of experience |
Location | 38 Macdougal St, New York, NY 10012, USA |
The Bowery Group: Maitre’d Job Description
Position: Maitre’d
FLSA Designation: Non - Exempt
Reports To: FOH Management
Position Description:
As a Maitre’d you are responsible for providing warm and welcoming hospitality to all guests, managing reservations, as well as any walk-ins, and managing the flow of service throughout the night. The Maitre’d position will work to provide the best experience possible for all guests.
Essentials functions and basic duties:
Takes walk in reservations, figuring out the best way to seat guests
Sends walk ins to the bar or maintains a waitlist when necessary
Constantly communicates table status with guests
Coordinates large party reservations, or special circumstances with management
Dynamic personality with the ability to engage guests, and work well with others.
Organized with the ability to maximize cover counts, seating flow, and guest satisfaction.
Calm, composed, professional, able to multi task, and work under high pressure situations.
The ability to supervise the host staff and ensure proper protocol is always followed.
Navigate reservations platform and client database proficiently
Specific Job Knowledge, skills, and abilities:
Ability to stand and walk up to 8 hours
Bi-Lateral manual dexterity as required to handle, touch and feel, and reach with hands and arms
Ability to talk and hear clearly
Ability to stoop, kneel and crouch
Ability to taste and smell
Ability to utilize close, distance, color and peripheral vision, as well as depth perception and to adjust focus
Willingness to work at peak hours, which may include evenings, holidays, and weekends
English fluency
Effective verbal, written and interpersonal skills to communicate positively
Strong problem-solving acumen
Qualifications Standards:
High school graduate or equivalent
At least two years in a high-volume, fine-dining restaurant as a Maitre’d
Basic knowledge of dining room and service procedures
Sexual harassment training required
Resy experience preferred
The Bowery Group: Maitre’d Job Description
Position: Maitre’d
FLSA Designation: Non - Exempt
Reports To: FOH Management
Position Description:
As a Maitre’d you are responsible for providing warm and welcoming hospitality to all guests, managing reservations, as well as any walk-ins, and managing the flow of service throughout the night. The Maitre’d position will work to provide the best experience possible for all guests.
Essentials functions and basic duties:
Takes walk in reservations, figuring out the best way to seat guests
Sends walk ins to the bar or maintains a waitlist when necessary
Constantly communicates table status with guests
Coordinates large party reservations, or special circumstances with management
Dynamic personality with the ability to engage guests, and work well with others.
Organized with the ability to maximize cover counts, seating flow, and guest satisfaction.
Calm, composed, professional, able to multi task, and work under high pressure situations.
The ability to supervise the host staff and ensure proper protocol is always followed.
Navigate reservations platform and client database proficiently
Specific Job Knowledge, skills, and abilities:
Ability to stand and walk up to 8 hours
Bi-Lateral manual dexterity as required to handle, touch and feel, and reach with hands and arms
Ability to talk and hear clearly
Ability to stoop, kneel and crouch
Ability to taste and smell
Ability to utilize close, distance, color and peripheral vision, as well as depth perception and to adjust focus
Willingness to work at peak hours, which may include evenings, holidays, and weekends
English fluency
Effective verbal, written and interpersonal skills to communicate positively
Strong problem-solving acumen
Qualifications Standards:
High school graduate or equivalent
At least two years in a high-volume, fine-dining restaurant as a Maitre’d
Basic knowledge of dining room and service procedures
Sexual harassment training required
Resy experience preferred
Salary | $23 - $29 / Hour |
Schedule | Part Time, Full Time |
Experience | Minimum 2 years of experience |
Location | 38 Macdougal St, New York, NY 10012, USA |