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  • Summary
  • Description
  • Skills
Summary
Reception Manager
Salary Up to £29000 / Year
Plus Tips & Bonus
Schedule Full Time
Start date Mon, 01 Apr 2024 11:00:00 GMT
Experience Minimum 2 years of experience
Location The Westcliff, Manor Rd, Sidmouth EX10 8RU, UK

Reception Manager


Description
The role…
We have a superb opportunity for a Reception Manager to join the team.

As Reception Manager, you will be required to ensure every guest receives the ultimate in customer service. You will be an effective communicator, a true motivator of people and fully experienced in all aspects of Front Office including collating guest feedback, billing and revenue posting. A minimum of 2 years’ Front Office experience is required at Supervisory level or higher and a knowledge of OPERA would be beneficial. 

This role requires weekend and evening work.

Who we are…

Perched on a hillside near the charismatic Devon seaside town of Sidmouth, this 56-room boutique hotel has sweeping, unbroken views across Lyme Bay and the magnificent Jurassic Coast, a designated Area of Outstanding Natural Beauty. 

For food-lovers, the hotel’s excellent in-house restaurant is a casual, all-day seafood bar & grill, serving breakfast, lunch, dinner in the main dining room. For those needing some renewal and revival, the hotel’s luxury spa, ‘HarSPA’, features five treatment rooms, a heated indoor pool, a hydrotherapy pool, a sauna, a steam room, a fitness centre and an outdoor sun terrace. 

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. 


What’s in it for you….
  Discounts
  • Discounted room rates for all Crew, across all Harbour Hotels
  • Enjoy 25% discount on food and drink in our 17 buzzy bars and destination restaurants
  • Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas

Health & wellbeing
  • Mental health and wellbeing support, for you and your immediate family
  • 24/7 GP services, for you and your immediate family
  • Bespoke nutrition & fitness advice for all Crew
  • Online health checks
  • Group Life Cover

Reward & recognition
  • Group and hotel based incentive schemes
  • Opportunity to attend our annual black tie Harbour Heroes awards

Development
  • Excellent progression opportunities within Harbour Hotels
  • Individual and bespoke career and progression pathways
  • Unique on-the-job training and development with an opportunity for internal promotions within the group

The usual bits
  • Meals included whilst on duty
  • Competitive salary across all roles
  • Sophisticated & unique uniforms designed for Harbour Hotels

If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!
The role…
We have a superb opportunity for a Reception Manager to join the team.

As Reception Manager, you will be required to ensure every guest receives the ultimate in customer service. You will be an effective communicator, a true motivator of people and fully experienced in all aspects of Front Office including collating guest feedback, billing and revenue posting. A minimum of 2 years’ Front Office experience is required at Supervisory level or higher and a knowledge of OPERA would be beneficial. 

This role requires weekend and evening work.

Who we are…

Perched on a hillside near the charismatic Devon seaside town of Sidmouth, this 56-room boutique hotel has sweeping, unbroken views across Lyme Bay and the magnificent Jurassic Coast, a designated Area of Outstanding Natural Beauty. 

For food-lovers, the hotel’s excellent in-house restaurant is a casual, all-day seafood bar & grill, serving breakfast, lunch, dinner in the main dining room. For those needing some renewal and revival, the hotel’s luxury spa, ‘HarSPA’, features five treatment rooms, a heated indoor pool, a hydrotherapy pool, a sauna, a steam room, a fitness centre and an outdoor sun terrace. 

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. 


What’s in it for you….
  Discounts
  • Discounted room rates for all Crew, across all Harbour Hotels
  • Enjoy 25% discount on food and drink in our 17 buzzy bars and destination restaurants
  • Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas

Health & wellbeing
  • Mental health and wellbeing support, for you and your immediate family
  • 24/7 GP services, for you and your immediate family
  • Bespoke nutrition & fitness advice for all Crew
  • Online health checks
  • Group Life Cover

Reward & recognition
  • Group and hotel based incentive schemes
  • Opportunity to attend our annual black tie Harbour Heroes awards

Development
  • Excellent progression opportunities within Harbour Hotels
  • Individual and bespoke career and progression pathways
  • Unique on-the-job training and development with an opportunity for internal promotions within the group

The usual bits
  • Meals included whilst on duty
  • Competitive salary across all roles
  • Sophisticated & unique uniforms designed for Harbour Hotels

If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!

Details
Salary Up to £29000 / Year
Plus Tips & Bonus
Schedule Full Time
Start date Mon, 01 Apr 2024 11:00:00 GMT
Experience Minimum 2 years of experience
Location The Westcliff, Manor Rd, Sidmouth EX10 8RU, UK

Skills
Opera
Excel
Team Management
By applying you confirm you have these skills.


The Westcliff, Manor Rd, Sidmouth EX10 8RU, UK