Slate NY is a 16,000-square-foot, upscale "adult playground" and event venue in Chelsea, Manhattan,
featuring a nightclub atmosphere, a 20-foot slide, and diverse games
like bowling, ping-pong, and billiards. Located at 54 W 21st St, it
hosts corporate events, private parties, and nightlife, offering a
chef-driven menu and, notably, New York City's largest HD screen
Slate NY is searching for a customer-facing hospitality worker
who takes and delivers beverage and food orders, relays requests to bar
and kitchen staff, processes payments, maintains service areas and uses
customer-service, memorization, teamwork and legal-compliance skills to
ensure a positive dining or bar experience. Essential skills include,
math, patience, physical stamina, memorization and teamwork.
Key Responsibilities and Duties
- Customer Service: Greeting guests warmly, answering questions about the menu, making recommendations, and ensuring guest satisfaction.
- Order Taking & Delivery: Taking accurate drink (and sometimes light food) orders and delivering them efficiently.
- Alcohol Service & Safety: Checking identification for age verification, monitoring for intoxication, and adhering to all local alcohol service laws.
- Operations & Maintenance: Stocking service stations, cleaning tables and trays, and managing inventory.
- Financial Transactions: Processing payments, using POS systems, and managing cash/credit card transactions.
Requirements and Qualifications
- Experience: Prior experience in a fast-paced food-service or bar environment is highly preferred.
- Skills: Strong multitasking abilities, excellent communication, and proficiency in POS systems.
- Knowledge: Comprehensive knowledge of cocktails, wine, beer, and spirits.
- Physical Stamina: Ability to stand and walk for long periods and carry heavy trays in crowded, dimly lit environments.