Background

The Sloane Club is a private members’ club located in Chelsea with a membership base of c. 2,700. The Club began in 1922 as a residence for ladies in the armed forces, welcoming gentlemen, civilian ladies and families in 1976, celebrating its traditional British heritage.

The Club offers Members access to bedrooms, food & beverage, event spaces, a workspace, meeting rooms and opportunities to engage with other Members through an events calendar. The clientele is older, price sensitive and predominantly using the Club to access discounted bedroom rates.

In 2017, The Sloane Club was acquired by Queensway together with Clearbell with a view to significantly changing the brand, member demographic and experience and becoming one of London’s leading private members clubs and a scalable lifestyle brand.

Our research has shown us there is a clear gap in the market for a club in Chelsea that honours all the component parts of an individual’s life and facilitates the convergent lifestyle.

A major redevelopment is currently underway, with the first phase due to complete in March 2025. The business is remaining operational throughout the redevelopment. The Club upgrade includes a full renovation of the interiors as well as the introduction of improved facilities such as a wellness offering, private meeting and events spaces, workspace, refurbished bedrooms and enhanced restaurants and bars including a roof terrace and retail unit. The renovations are being carried out under the creative direction of Russell Sage Studio.

We believe that after we have made an investment in upgrading the experience, we will have the power to significantly drive subscriptions, rooms and F&B revenue from Members and non-members across The Sloane Club and Sloane Place boutique hotel.

The Sloane Place F&B outlet has c.60 covers and a small basement bar. Serviced from the same kitchen as the Club, we believe Sloane Place can become a popular neighbourhood restaurant for Members, locals and visitors alike.

Job Scope

To ensure that all public areas of The Sloane Club are cleaned, maintained, and presented to the highest standards overnight, creating a spotless and inviting environment ready for the next day’s guests and members.

Key Responsibilities

• Clean and maintain all public spaces including lobbies, corridors, stairwells, lifts, lounges, toilets, and front entrance areas during night hours.
• Dusting, vacuuming, mopping, polishing, and deep-cleaning surfaces and furnishings as scheduled.
• Replenish consumables such as toilet paper, soap, and hand towels.
• Safely use cleaning equipment and chemicals in line with COSHH regulations.
• Report any maintenance issues, damages, or safety hazards to the Night Manager or Maintenance Team.
• Support occasional room service delivery or member assistance if requested during quiet periods.
• Ensure all fire exits and public walkways are clear and safe.
• Uphold The Sloane Club’s standards of discretion, cleanliness, and professionalism at all times.

What We’re Looking For

• Previous experience in a similar night cleaning or housekeeping role preferred.
• Attention to detail and pride in high standards of cleanliness.
• Ability to work independently and take initiative.
• Reliable, punctual, and trustworthy.
• A positive attitude and flexibility to adapt to club needs.
• Good communication skills and understanding of English.

Self-Management:

• Actively participate in training and development programs and maximise opportunities for self-development.
• Is a self-starter that is self-motivated and inquisitive, and open to learning and self-development outside of the regular scope of the role.

People Management:

An ambassador in our people culture.

Encourage the teams, while embracing Queensway values to;

• Challenge Everything
• Work Together
• Be Kind
• Have Fun

Neighbourhood engagement:

• To represent our businesses both internally and within the community showcasing our values and our brand.
• Serve as the community face of the club, ensuring ongoing positive relationships and partnerships

Health Safety & Security:

• Demonstrate a comprehensive understanding and awareness of all policies and procedures relating to Food safety, Health, Hygiene and Fire Safety.
• Familiarise yourself with emergency and evacuation procedures.
• Ensure all security incidents, accidents and near misses are always logged in a timely manner, and appropriate follow up if required

General:

• Comply with the company corporate code of conduct at all times.
• Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals.
• Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries.
• Actively participate in training and development programs to maximise opportunities for self-development.

Background

The Sloane Club is a private members’ club located in Chelsea with a membership base of c. 2,700. The Club began in 1922 as a residence for ladies in the armed forces, welcoming gentlemen, civilian ladies and families in 1976, celebrating its traditional British heritage.

The Club offers Members access to bedrooms, food & beverage, event spaces, a workspace, meeting rooms and opportunities to engage with other Members through an events calendar. The clientele is older, price sensitive and predominantly using the Club to access discounted bedroom rates.

In 2017, The Sloane Club was acquired by Queensway together with Clearbell with a view to significantly changing the brand, member demographic and experience and becoming one of London’s leading private members clubs and a scalable lifestyle brand.

Our research has shown us there is a clear gap in the market for a club in Chelsea that honours all the component parts of an individual’s life and facilitates the convergent lifestyle.

A major redevelopment is currently underway, with the first phase due to complete in March 2025. The business is remaining operational throughout the redevelopment. The Club upgrade includes a full renovation of the interiors as well as the introduction of improved facilities such as a wellness offering, private meeting and events spaces, workspace, refurbished bedrooms and enhanced restaurants and bars including a roof terrace and retail unit. The renovations are being carried out under the creative direction of Russell Sage Studio.

We believe that after we have made an investment in upgrading the experience, we will have the power to significantly drive subscriptions, rooms and F&B revenue from Members and non-members across The Sloane Club and Sloane Place boutique hotel.

The Sloane Place F&B outlet has c.60 covers and a small basement bar. Serviced from the same kitchen as the Club, we believe Sloane Place can become a popular neighbourhood restaurant for Members, locals and visitors alike.

Job Scope

To ensure that all public areas of The Sloane Club are cleaned, maintained, and presented to the highest standards overnight, creating a spotless and inviting environment ready for the next day’s guests and members.

Key Responsibilities

• Clean and maintain all public spaces including lobbies, corridors, stairwells, lifts, lounges, toilets, and front entrance areas during night hours.
• Dusting, vacuuming, mopping, polishing, and deep-cleaning surfaces and furnishings as scheduled.
• Replenish consumables such as toilet paper, soap, and hand towels.
• Safely use cleaning equipment and chemicals in line with COSHH regulations.
• Report any maintenance issues, damages, or safety hazards to the Night Manager or Maintenance Team.
• Support occasional room service delivery or member assistance if requested during quiet periods.
• Ensure all fire exits and public walkways are clear and safe.
• Uphold The Sloane Club’s standards of discretion, cleanliness, and professionalism at all times.

What We’re Looking For

• Previous experience in a similar night cleaning or housekeeping role preferred.
• Attention to detail and pride in high standards of cleanliness.
• Ability to work independently and take initiative.
• Reliable, punctual, and trustworthy.
• A positive attitude and flexibility to adapt to club needs.
• Good communication skills and understanding of English.

Self-Management:

• Actively participate in training and development programs and maximise opportunities for self-development.
• Is a self-starter that is self-motivated and inquisitive, and open to learning and self-development outside of the regular scope of the role.

People Management:

An ambassador in our people culture.

Encourage the teams, while embracing Queensway values to;

• Challenge Everything
• Work Together
• Be Kind
• Have Fun

Neighbourhood engagement:

• To represent our businesses both internally and within the community showcasing our values and our brand.
• Serve as the community face of the club, ensuring ongoing positive relationships and partnerships

Health Safety & Security:

• Demonstrate a comprehensive understanding and awareness of all policies and procedures relating to Food safety, Health, Hygiene and Fire Safety.
• Familiarise yourself with emergency and evacuation procedures.
• Ensure all security incidents, accidents and near misses are always logged in a timely manner, and appropriate follow up if required

General:

• Comply with the company corporate code of conduct at all times.
• Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals.
• Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries.
• Actively participate in training and development programs to maximise opportunities for self-development.