At Snooze, we do breakfast but different. From Benedicts to Bloodys, to whatever you’re feeling at the moment, we’re always looking to turn your experience upside down and on its side. With every meal we serve, we’re dedicated to bettering both the communities we live in and the planet we live on. With over $1M given back to our communities, 96% clean and responsibly sourced ingredients on our menu, and diverting as much waste as we can from our landfills, you can start your day knowing you’re responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us?

People are our #1 asset to the Snoozer Experience. Creating a place to work where an individual's uniqueness is celebrated, people are appreciated, and Snooze is a safe place for our Snoozers and Guest is the ultimate job of the Director of People and Compliance. This role has a tremendous impact on the business by developing and maintaining already existing programs, systems, tools, and procedures that put our Snoozers and Guests first. The work this person accomplishes allows Snooze to cultivate an everlasting people-first culture. The Director of People and Compliance will greatly influence all aspects of the future growth of Snooze through the administration, coordination, and evaluation of current People practices and implementation of solution-based initiatives that will enhance the entire lifecycle of a Snoozer. This amazing people person will lead, direct, and develop a team of service-minded resources for our people. 

Taking on the role of the Director of People and Compliance isn’t just about bacon and pancakes. The responsibilities of this position include:

Compliance and Safety

·       Responsible for maintaining, designing and implementing all compliance-related programs including, but not limited to: the annual compliance audit, facilitating annual compliance meetings, I-9 process and audit, all federal/state/county specific compliance requirements, organizing and preparing for quarterly compliance meetings, maintaining employee records, wage and hour, tip programs, breaks and employee-facing policies.

·       Develop and maintain EEO-1 reporting, and compliance, and assist with diversity training and programming.   

·       Oversees all leave and accommodations in compliance with all federal, state, and local laws. 

·       Assists with the management, execution, and deliverables for all legal and employment law cases or suits. 

·       Responsible for responding to and leading the Workers Compensation and Guest Liability/Injury claim process, including but not limited to: claims management, claim administration, partnering with the business on the fact finding process, data collection and analysis, and recommending programs and solutions to eliminate risk. 

·       Responsible for overseeing all programs related to the overall safety of our Snoozers and the Snooze Safety programs, which includes HACCP Safety, foodborne illness, general risk, injuries, COVID and other health related safety needs, emotional safety, and supporting the execution of safety trainings which support the needs of the business. 

·       Partners with the Chief People and Culture Officer to lead the Snooze Safety Squad, establishing annual priorities, hosting monthly meetings, and implementing new programs to enhance the Snooze Safety program. 

Compensation 

·       Owns the Snooze compensation programs, including but not limited to: Compensation/market reviews, bonus/recognition programs, comp planning and strategy, and the annual merit process for hourly Snoozers, restaurant managers and the Mothership.

·       Leverages internal and external compensation metrics to produce a twice-annual compensation review across all positions. 

·       Maintains knowledge of industry trends in compensation, benefits, and total rewards and supports with the design, execution, and growth of the Snooze compensation strategy.

·       Partners with the Chief People and Culture Office and Vice President of People and Culture to make recommendations based on the compensation review. 

·       Partners with the Chief People and Culture Office and Vice President of People to execute our three-year compensation strategy.  

People Team Data and HRIS Systems

·       Responsible for executing the monthly People Team retention and turnover dashboard.

·       Partners with various internal and external stakeholders to manage our HRIS systems. 

·       Leverages data to make recommendations on the retention and engagement of our Snoozers. 

People Team Leadership

·       Responsible for leading the Snoozer Experience team and all aspects of the Snoozer Experience including benefits, 401(k) administration, Snoozer Relations, engagement, retention, workers compensation and guest liability programs, and oversees (and executes as needed) all aspects of the Snoozer lifecycle, including but not limited to: retention, on-boarding, off-boarding, exit interviews, development planning, and coaching.

·       Recruits, interviews, hires, and trains all new Snoozers on-boarded onto the Snoozer Experience team.

·       Coaches, develops, leads, inspires, and motivates direct reports. 

·       Develops and implements departmental budget.

·       Maintains knowledge of trends, best practices, regulatory changes, employment law, and new technologies in human resources; can apply this knowledge and effectively communicate and implement changes in policy and practice. 

·       Collaborate with and lead the Senior Manager of Snoozer Relations on all Snoozer Relations issues and support. 

·       Collaborate with and lead the Snoozer Experience Generalist around all things benefits administration and design, Snoozer perks, total rewards, compliance and ACA management. 

·       Collaborate with and lead the Snoozer Experience Specialist on all things’ engagement and recognition programs, Snoozer Circle of Life, and benefits and compliance administration.   

·       Partners with the Chief People and Culture Officer and the Vice President of People and Culture to lead the strategic vision of the People Team.

·       Other duties and responsibilities assigned to meet the overall goals of the business. 

·       Competitive Annual Snooze Incentive Bonus Program

·       Director Level equity program to be rewarded with future company growth  

·       Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution

·       Employer Paid Short Term Disability and Life insurance benefits

·       401k/Roth 401k Plans

·       Snooze Work Hard, Play Hard Days (Unlimited Time off Program)

·       Five (5) paid sick days within a calendar year

·       Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date

·       Snooze Cell Phone and Internet Reimbursements

·       Snooze Meal Benefits for Yummy Snooze Food

·       Other benefits including field trips, community engagement, and personal and professional growth

·       Must be 18 years of age and authorized to work in the United States.

·       7+ years in Human Resources and 4+ years working in a leadership position that includes direct management/supervisory experience in general Human Resources practices.

·       4+ years managing compliance and risk programs.

·       2+ years working directly in the hospitality, retail or CPG industries (preferred).

·       Human Resources Management Certification (HRCI or SHRM) strongly preferred or the ability to obtain this within the first 6 months of employment.

·       Multi-state compliance experience including California (preferred)

·       Experience designing, developing, and implementing Human Resources practices across multiple generations.

·       Must have the stamina to work 45 to 55 hours per week

·       The travel required for this position is approximately 20% and you must be able to travel for up to 5 days at one time (air, car, bus. Train, and weekend travel all required)

·       Home base is in Denver, CO at the Snooze Mothership

At Snooze, we do breakfast but different. From Benedicts to Bloodys, to whatever you’re feeling at the moment, we’re always looking to turn your experience upside down and on its side. With every meal we serve, we’re dedicated to bettering both the communities we live in and the planet we live on. With over $1M given back to our communities, 96% clean and responsibly sourced ingredients on our menu, and diverting as much waste as we can from our landfills, you can start your day knowing you’re responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us?

People are our #1 asset to the Snoozer Experience. Creating a place to work where an individual's uniqueness is celebrated, people are appreciated, and Snooze is a safe place for our Snoozers and Guest is the ultimate job of the Director of People and Compliance. This role has a tremendous impact on the business by developing and maintaining already existing programs, systems, tools, and procedures that put our Snoozers and Guests first. The work this person accomplishes allows Snooze to cultivate an everlasting people-first culture. The Director of People and Compliance will greatly influence all aspects of the future growth of Snooze through the administration, coordination, and evaluation of current People practices and implementation of solution-based initiatives that will enhance the entire lifecycle of a Snoozer. This amazing people person will lead, direct, and develop a team of service-minded resources for our people. 

Taking on the role of the Director of People and Compliance isn’t just about bacon and pancakes. The responsibilities of this position include:

Compliance and Safety

·       Responsible for maintaining, designing and implementing all compliance-related programs including, but not limited to: the annual compliance audit, facilitating annual compliance meetings, I-9 process and audit, all federal/state/county specific compliance requirements, organizing and preparing for quarterly compliance meetings, maintaining employee records, wage and hour, tip programs, breaks and employee-facing policies.

·       Develop and maintain EEO-1 reporting, and compliance, and assist with diversity training and programming.   

·       Oversees all leave and accommodations in compliance with all federal, state, and local laws. 

·       Assists with the management, execution, and deliverables for all legal and employment law cases or suits. 

·       Responsible for responding to and leading the Workers Compensation and Guest Liability/Injury claim process, including but not limited to: claims management, claim administration, partnering with the business on the fact finding process, data collection and analysis, and recommending programs and solutions to eliminate risk. 

·       Responsible for overseeing all programs related to the overall safety of our Snoozers and the Snooze Safety programs, which includes HACCP Safety, foodborne illness, general risk, injuries, COVID and other health related safety needs, emotional safety, and supporting the execution of safety trainings which support the needs of the business. 

·       Partners with the Chief People and Culture Officer to lead the Snooze Safety Squad, establishing annual priorities, hosting monthly meetings, and implementing new programs to enhance the Snooze Safety program. 

Compensation 

·       Owns the Snooze compensation programs, including but not limited to: Compensation/market reviews, bonus/recognition programs, comp planning and strategy, and the annual merit process for hourly Snoozers, restaurant managers and the Mothership.

·       Leverages internal and external compensation metrics to produce a twice-annual compensation review across all positions. 

·       Maintains knowledge of industry trends in compensation, benefits, and total rewards and supports with the design, execution, and growth of the Snooze compensation strategy.

·       Partners with the Chief People and Culture Office and Vice President of People and Culture to make recommendations based on the compensation review. 

·       Partners with the Chief People and Culture Office and Vice President of People to execute our three-year compensation strategy.  

People Team Data and HRIS Systems

·       Responsible for executing the monthly People Team retention and turnover dashboard.

·       Partners with various internal and external stakeholders to manage our HRIS systems. 

·       Leverages data to make recommendations on the retention and engagement of our Snoozers. 

People Team Leadership

·       Responsible for leading the Snoozer Experience team and all aspects of the Snoozer Experience including benefits, 401(k) administration, Snoozer Relations, engagement, retention, workers compensation and guest liability programs, and oversees (and executes as needed) all aspects of the Snoozer lifecycle, including but not limited to: retention, on-boarding, off-boarding, exit interviews, development planning, and coaching.

·       Recruits, interviews, hires, and trains all new Snoozers on-boarded onto the Snoozer Experience team.

·       Coaches, develops, leads, inspires, and motivates direct reports. 

·       Develops and implements departmental budget.

·       Maintains knowledge of trends, best practices, regulatory changes, employment law, and new technologies in human resources; can apply this knowledge and effectively communicate and implement changes in policy and practice. 

·       Collaborate with and lead the Senior Manager of Snoozer Relations on all Snoozer Relations issues and support. 

·       Collaborate with and lead the Snoozer Experience Generalist around all things benefits administration and design, Snoozer perks, total rewards, compliance and ACA management. 

·       Collaborate with and lead the Snoozer Experience Specialist on all things’ engagement and recognition programs, Snoozer Circle of Life, and benefits and compliance administration.   

·       Partners with the Chief People and Culture Officer and the Vice President of People and Culture to lead the strategic vision of the People Team.

·       Other duties and responsibilities assigned to meet the overall goals of the business. 

·       Competitive Annual Snooze Incentive Bonus Program

·       Director Level equity program to be rewarded with future company growth  

·       Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution

·       Employer Paid Short Term Disability and Life insurance benefits

·       401k/Roth 401k Plans

·       Snooze Work Hard, Play Hard Days (Unlimited Time off Program)

·       Five (5) paid sick days within a calendar year

·       Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date

·       Snooze Cell Phone and Internet Reimbursements

·       Snooze Meal Benefits for Yummy Snooze Food

·       Other benefits including field trips, community engagement, and personal and professional growth

·       Must be 18 years of age and authorized to work in the United States.

·       7+ years in Human Resources and 4+ years working in a leadership position that includes direct management/supervisory experience in general Human Resources practices.

·       4+ years managing compliance and risk programs.

·       2+ years working directly in the hospitality, retail or CPG industries (preferred).

·       Human Resources Management Certification (HRCI or SHRM) strongly preferred or the ability to obtain this within the first 6 months of employment.

·       Multi-state compliance experience including California (preferred)

·       Experience designing, developing, and implementing Human Resources practices across multiple generations.

·       Must have the stamina to work 45 to 55 hours per week

·       The travel required for this position is approximately 20% and you must be able to travel for up to 5 days at one time (air, car, bus. Train, and weekend travel all required)

·       Home base is in Denver, CO at the Snooze Mothership