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Host/Hostess
The Soho Hotel - Food and Beverage
Host/Hostess
The Soho Hotel - Food and Beverage
Full Time
1
Year
Experience
£14.5 - £16.5 / Hour
Host/Hostess
The Soho Hotel - Food and Beverage
Full Time
1
Year
Experience
£14.5 - £16.5 / Hour
Skills
Fast-Paced Experience
Customer Service
Teamwork
Description
Are you passionate about hospitality and creating memorable guest experiences? The Soho Hotel, part of the renowned Firmdale Hotels group, is seeking an enthusiastic Host to join our highly successful team. At The Soho Hotel, we pride ourselves on delivering exceptional service in a vibrant and welcoming atmosphere. As a member of our team, you'll be at the heart of our restaurant, ensuring every guest feels special from the moment they arrive.
The Soho Hotel is a cornerstone of Firmdale Hotels, known for its unique design, luxurious comfort, and outstanding service. We are committed to creating a work environment where our employees can thrive and grow professionally. Joining us means becoming part of a team that values creativity, dedication, and a passion for hospitality.
As a Host, you will be the face of our restaurant, responsible for providing a warm and inviting welcome to all our guests.
Responsibilities:
- Greeting guests with a friendly and inspirational manner
- Building effortless relationships with guests to ensure a personalised dining experience
- Managing reservations and seating arrangements efficiently
- Coordinating with the restaurant team to ensure smooth service flow
- Handling guest inquiries and providing detailed information about the menu and services
- Maintaining a high standard of cleanliness and organisation in the hosting area
- Assisting in creating a memorable and enjoyable dining experience for all guests
What you Need:
- A keen willingness to work as part of a dynamic team
- Experience in a similar environment is desirable but not essential
- Excellent customer service skills
- A passion for detail and commitment to excellence
- Enthusiasm and a positive attitude
What We Offer:
- Competitive hourly rate of £14.50 - £16.50 inclusive of service charge.
- Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
- Discounted cinema tickets, gym membership, travel, retailers and restaurants
- Complimentary meals on shift
- Referral bonus scheme for recommending top talent
- Flexible scheduling without split shifts
- Dry cleaning service for work attire and discounted personal dry cleaning
- Enhanced holiday allowance based on length of service
- Season ticket loan for convenient commuting
- Ongoing training, professional development, and fully funded English lessons
- Regular social events, team activities, and fitness sessions
- Benefits like cycle to work scheme and annual long service awards
- One allocated paid day per year for volunteering work
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
- And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
- Times Best Places to Work 2024
- The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
- Manager of the Year – Helle Jensen – Cateys 2024
- Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
- Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
- Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
- Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
- Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
- Whitby Hotel, Crosby Street and Warren Street - Michelin keys
- The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.
- Number Sixteen - Best Boutique Hotels in London, The Times, 2024.
You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/
Join us at The Soho Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels!
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Are you passionate about hospitality and creating memorable guest experiences? The Soho Hotel, part of the renowned Firmdale Hotels group, is seeking an enthusiastic Host to join our highly successful team. At The Soho Hotel, we pride ourselves on delivering exceptional service in a vibrant and welcoming atmosphere. As a member of our team, you'll be at the heart of our restaurant, ensuring every guest feels special from the moment they arrive.
The Soho Hotel is a cornerstone of Firmdale Hotels, known for its unique design, luxurious comfort, and outstanding service. We are committed to creating a work environment where our employees can thrive and grow professionally. Joining us means becoming part of a team that values creativity, dedication, and a passion for hospitality.
As a Host, you will be the face of our restaurant, responsible for providing a warm and inviting welcome to all our guests.
Responsibilities:
- Greeting guests with a friendly and inspirational manner
- Building effortless relationships with guests to ensure a personalised dining experience
- Managing reservations and seating arrangements efficiently
- Coordinating with the restaurant team to ensure smooth service flow
- Handling guest inquiries and providing detailed information about the menu and services
- Maintaining a high standard of cleanliness and organisation in the hosting area
- Assisting in creating a memorable and enjoyable dining experience for all guests
What you Need:
- A keen willingness to work as part of a dynamic team
- Experience in a similar environment is desirable but not essential
- Excellent customer service skills
- A passion for detail and commitment to excellence
- Enthusiasm and a positive attitude
What We Offer:
- Competitive hourly rate of £14.50 - £16.50 inclusive of service charge.
- Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
- Discounted cinema tickets, gym membership, travel, retailers and restaurants
- Complimentary meals on shift
- Referral bonus scheme for recommending top talent
- Flexible scheduling without split shifts
- Dry cleaning service for work attire and discounted personal dry cleaning
- Enhanced holiday allowance based on length of service
- Season ticket loan for convenient commuting
- Ongoing training, professional development, and fully funded English lessons
- Regular social events, team activities, and fitness sessions
- Benefits like cycle to work scheme and annual long service awards
- One allocated paid day per year for volunteering work
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
- And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
- Times Best Places to Work 2024
- The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
- Manager of the Year – Helle Jensen – Cateys 2024
- Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
- Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
- Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
- Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
- Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
- Whitby Hotel, Crosby Street and Warren Street - Michelin keys
- The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.
- Number Sixteen - Best Boutique Hotels in London, The Times, 2024.
You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/
Join us at The Soho Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels!
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Host/Hostess
Full Time
1
Year
Experience
£14.5 - £16.5 / Hour
Skills
Fast-Paced Experience
Customer Service
Teamwork
4 Richmond Mews, London W1D 3DH, UK