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Spa Receptionist
COMO Metropolitan London
Spa Receptionist
COMO Metropolitan London
Part Time
Full Time
2
Years
Experience
Competitive salary
Spa Receptionist
COMO Metropolitan London
Part Time
Full Time
2
Years
Experience
Competitive salary
Skills
Receptionist
communication
Spa
Description
COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.
COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
COMO Shambhala Urban Escape has a fantastic opportunity for a Spa Receptionist to join our team. COMO Shambhala advocates proactive holistic wellness with a vision that encompasses healthy eating, exercise and self-development, with various inspirational locations worldwide. The 5 star COMO Shambhala Urban Escape offers travellers a calming metropolitan oasis in which to recover. The Urban Escape includes 6 treatment rooms (two of them for couples) offering a wide range of restorative, purposeful therapies for city-dwellers on the move
What you will do:
- Handle Spa reservations efficiently, offering advice on treatment selection, providing guests with appointment lists and highlighting Spa policies.
- Check in/out guests in accordance to required standard.
- Conduct Spa tours for visitors and provide accurate and relevant information.
- Close sales at the end of day.
- Be informative of retail product to help promote sales, offering assistance to guests who patronize the retail outlet.
- Carry out month end stock count.
- Maintain cleanliness and tidiness of reception, retail and back office areas.
Who you are:
- Experience working within a spa/wellness environment is preferred.
- A minimum of 2 years' experience within a Reception Department is preferred.
- Experience working in hotel management systems (Fidelio, Opera) and spa software systems (E.g Reservation Assistant) is preferred.
- Possess a genuine passion for guest service and excellent standards
- Excellent written and verbal command of English
- Personable, professional and engaging with impeccable manners
- Possess immaculate grooming and presentation
What we will offer you:
- Competitive salary
- Employee rates for all COMO Hotels and Resorts properties worldwide
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
- Employee discounts on Nobu London
- Career development opportunities
- A lucrative bonus for introducing someone to any COMO property
- An exciting calendar of wellness and engagement activities
- Access to free financial advice
- Access to an Employee assistance programme; offering support and advice
- Free meals on duty
- Free Uniform & laundry service
- 28 paid holidays per year, increasing with service
- NEST Auto-enrollment Pension
- Company Sick Pay
COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.
COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
COMO Shambhala Urban Escape has a fantastic opportunity for a Spa Receptionist to join our team. COMO Shambhala advocates proactive holistic wellness with a vision that encompasses healthy eating, exercise and self-development, with various inspirational locations worldwide. The 5 star COMO Shambhala Urban Escape offers travellers a calming metropolitan oasis in which to recover. The Urban Escape includes 6 treatment rooms (two of them for couples) offering a wide range of restorative, purposeful therapies for city-dwellers on the move
What you will do:
- Handle Spa reservations efficiently, offering advice on treatment selection, providing guests with appointment lists and highlighting Spa policies.
- Check in/out guests in accordance to required standard.
- Conduct Spa tours for visitors and provide accurate and relevant information.
- Close sales at the end of day.
- Be informative of retail product to help promote sales, offering assistance to guests who patronize the retail outlet.
- Carry out month end stock count.
- Maintain cleanliness and tidiness of reception, retail and back office areas.
Who you are:
- Experience working within a spa/wellness environment is preferred.
- A minimum of 2 years' experience within a Reception Department is preferred.
- Experience working in hotel management systems (Fidelio, Opera) and spa software systems (E.g Reservation Assistant) is preferred.
- Possess a genuine passion for guest service and excellent standards
- Excellent written and verbal command of English
- Personable, professional and engaging with impeccable manners
- Possess immaculate grooming and presentation
What we will offer you:
- Competitive salary
- Employee rates for all COMO Hotels and Resorts properties worldwide
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
- Employee discounts on Nobu London
- Career development opportunities
- A lucrative bonus for introducing someone to any COMO property
- An exciting calendar of wellness and engagement activities
- Access to free financial advice
- Access to an Employee assistance programme; offering support and advice
- Free meals on duty
- Free Uniform & laundry service
- 28 paid holidays per year, increasing with service
- NEST Auto-enrollment Pension
- Company Sick Pay
Spa Receptionist
Part Time
Full Time
2
Years
Experience
Competitive salary
Skills
Receptionist
communication
Spa
19 Old Park Lane, London, W1K 1LB, United Kingdom