Spa Receptionist

As Spa Receptionist what you’ll be doing

• Be the warm welcome and friendly goodbye for our spa guests whether they be members, hotel guests or just with us for an enjoyable relaxing day
• You will be the vital team member that makes our spa so fantastic when you’re at work, you’ll check guests are enjoying themselves, help with queries, assist the therapists and attendants and communicate with your hotel colleagues to help each day run smoothly
• Administration will become second nature as you take calls and emails, make bookings and send confirmations on our spa systems as well as preparing information for new and current spa members
• Standards are important to us so during the busy times you will help oversee the guest areas ensuring everyone arrives to the beautiful spa looking clean and tidy  
• Providing an approachable atmosphere for all members and guests who visit the spa. Show your hospitable spirit, offering to serve a coffee or two or maybe pour a glass of champagne
• Feel valued as part of a team knowing once the job is done you can switch off until you start your next shift
  

As our Spa Receptionist, what you'll get

• A full-time (37.5 hours pw) role working 5 days a week, including weekends and bank holidays as part of a rota.

• 28 days' holiday a year, inclusive of bank holidays.

• Access to our Employee Assistance Programme (EAP), offering confidential wellbeing and personal support whenever you need it.

• Fabulous discounts on hotel stays, food, drinks and spa experiences across our collection.

• Special team rates at other hotels within the group, giving you the chance to enjoy a little luxury yourself.

• Food provided whilst you're on shift.

• The opportunity to grow, develop and learn new skills as part of a supportive and friendly team.

• A workplace full of personality, where you're encouraged to be yourself, have fun and feel valued for what you bring to the team.

What happens next with your Spa Receptionist application?

Attract our attention with your application and we’ll call you. After we speak on the phone you can expect a friendly invite to spend an hour or two on a Team Insight with your chosen department – Ask all your questions and we will ask you a few too. If all goes well, you may just become part of the team! 

As Spa Receptionist what you’ll be doing

• Be the warm welcome and friendly goodbye for our spa guests whether they be members, hotel guests or just with us for an enjoyable relaxing day
• You will be the vital team member that makes our spa so fantastic when you’re at work, you’ll check guests are enjoying themselves, help with queries, assist the therapists and attendants and communicate with your hotel colleagues to help each day run smoothly
• Administration will become second nature as you take calls and emails, make bookings and send confirmations on our spa systems as well as preparing information for new and current spa members
• Standards are important to us so during the busy times you will help oversee the guest areas ensuring everyone arrives to the beautiful spa looking clean and tidy  
• Providing an approachable atmosphere for all members and guests who visit the spa. Show your hospitable spirit, offering to serve a coffee or two or maybe pour a glass of champagne
• Feel valued as part of a team knowing once the job is done you can switch off until you start your next shift
  

As our Spa Receptionist, what you'll get

• A full-time (37.5 hours pw) role working 5 days a week, including weekends and bank holidays as part of a rota.

• 28 days' holiday a year, inclusive of bank holidays.

• Access to our Employee Assistance Programme (EAP), offering confidential wellbeing and personal support whenever you need it.

• Fabulous discounts on hotel stays, food, drinks and spa experiences across our collection.

• Special team rates at other hotels within the group, giving you the chance to enjoy a little luxury yourself.

• Food provided whilst you're on shift.

• The opportunity to grow, develop and learn new skills as part of a supportive and friendly team.

• A workplace full of personality, where you're encouraged to be yourself, have fun and feel valued for what you bring to the team.

What happens next with your Spa Receptionist application?

Attract our attention with your application and we’ll call you. After we speak on the phone you can expect a friendly invite to spend an hour or two on a Team Insight with your chosen department – Ask all your questions and we will ask you a few too. If all goes well, you may just become part of the team!