About THE NICI Collection

THE NICI Collection is a luxury lifestyle hotel group inspired by some of the world's most iconic destinations, bringing exceptional hospitality, outstanding food and drink, and unforgettable guest experiences to some of the UK's most desirable locations.

What began with THE NICI Bournemouth, our flagship hotel inspired by Miami's South Beach, has grown into an exciting collection of destination-led properties. In June 2026, the collection expanded with the opening of THE NICI Newquay, inspired by Italy's Amalfi Coast, and THE NICI New Forest, inspired by the luxury and charm of the Hamptons.

This marks an exciting new chapter for THE NICI Collection — and it's only the beginning.

We are looking for an experienced Pool Host Supervisor to lead our poolside operation and ensure exceptional service standards are delivered throughout the guest experience.

You will support the management team in overseeing the Pool Host team, maintaining service standards, and ensuring the smooth day-to-day running of the pool area.

• Supervise and support the Pool Host team.
• Ensure exceptional guest service standards are maintained.
• Assist with daily team briefings and training.
• Manage guest requests and resolve issues efficiently.
• Ensure poolside areas are clean, organised, and presented to luxury standards.

 About THE NICI Collection

THE NICI Collection is a luxury lifestyle hotel group inspired by some of the world's most iconic destinations, bringing exceptional hospitality, outstanding food and drink, and unforgettable guest experiences to some of the UK's most desirable locations.

What began with THE NICI Bournemouth, our flagship hotel inspired by Miami's South Beach, has grown into an exciting collection of destination-led properties. In June 2026, the collection expanded with the opening of THE NICI Newquay, inspired by Italy's Amalfi Coast, and THE NICI New Forest, inspired by the luxury and charm of the Hamptons.

This marks an exciting new chapter for THE NICI Collection — and it's only the beginning.

We are looking for an experienced Pool Host Supervisor to lead our poolside operation and ensure exceptional service standards are delivered throughout the guest experience.

You will support the management team in overseeing the Pool Host team, maintaining service standards, and ensuring the smooth day-to-day running of the pool area.

• Supervise and support the Pool Host team.
• Ensure exceptional guest service standards are maintained.
• Assist with daily team briefings and training.
• Manage guest requests and resolve issues efficiently.
• Ensure poolside areas are clean, organised, and presented to luxury standards.