Employee Records
Senior Spa Therapist
Spa
Full Time
2 Years Experience
Coins Icon £36500 / Year
Senior Spa Therapist
Spa

Full Time
2 Years Experience
Coins Icon £36500 / Year
Skills
Fluent in English
Description
Who we are

We care about your career and are known for having the absolute best people in the industry. When you join us as Senior Spa Therapist you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. 

What you'll do

  • To produce the therapist rota to support the demands of the business
  • To liaise with the freelance therapists and allocate shifts to support the needs of the business
  • Input therapist schedules onto spa soft and ensure this is correct as per the rota
  • Assist in loading the rota onto the payroll system
  • To carry out weekly emergency alarm checks for the spa treatment rooms and record on relevant H&S paperwork
  • Order treatment room stock and keep accurate room inventories
  • Carry out monthly stock count of the professional stock and record accurately on spa soft inventory management system
  • To the first point of contact for the therapy team in the event of a guest complaint
  • To oversee and organise the therapists to provide the ultimate guest journey
  • Carry out hourly walk rounds and complete all H&S paperwork for this purpose when supporting the FOH team
  • Carry out regular grooming checks for the therapist team
  • Be responsible for ensuring that therapists are aware of all changes to their schedule
  • Be proficient to handle membership enquiries, provide information, carry out show rounds for potential members and VIG guests
  • Ensure all daily/weekly procedures are being carried out by the spa therapists
  • To assist housekeeping  to complete towel counts including assessing the quality of the spa linen stock
  • Take direction and instruction regarding the day to day operation and project work from Spa management
  • Give direction and instruction to therapists and FOH teams to ensure the smooth running of the Spa and guest satisfaction.
  • To be available to carry out all treatments on VIG guests or any guest if required
  • To assist in keeping all areas of the Spa clean, tidy and perfectly presented and specifically the relaxation room and spa treatment rooms
  • To attend the morning meeting in the absence of the Spa management
What you'll bring

As Senior Spa Therapist at Coworth Park, here are just some of the great benefits you will receive: 

  • Excellent package of £36,000 per annum
  • Complimentary stays with breakfast included in all 9 Dorchester Collection hotels – stay twice a year at each hotel!
  • 50% off at bars and restaurants within all of our Dorchester Collection hotels
  • £1,000 Refer a friend bonus scheme; including £200 tax free on their first day
  • World class learning and development opportunities 
  • Social events throughout the year, including our annual winter ball
  • Free Meals on Duty
What you'll bring

  • You’ll bring your unique personality and passion to the role and the team.
  • You have a talent for providing a relaxation experience for all guests
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.  
  • You will have organisation and time management skills to arrange your daily tasks
Who we are

We care about your career and are known for having the absolute best people in the industry. When you join us as Senior Spa Therapist you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. 

What you'll do

  • To produce the therapist rota to support the demands of the business
  • To liaise with the freelance therapists and allocate shifts to support the needs of the business
  • Input therapist schedules onto spa soft and ensure this is correct as per the rota
  • Assist in loading the rota onto the payroll system
  • To carry out weekly emergency alarm checks for the spa treatment rooms and record on relevant H&S paperwork
  • Order treatment room stock and keep accurate room inventories
  • Carry out monthly stock count of the professional stock and record accurately on spa soft inventory management system
  • To the first point of contact for the therapy team in the event of a guest complaint
  • To oversee and organise the therapists to provide the ultimate guest journey
  • Carry out hourly walk rounds and complete all H&S paperwork for this purpose when supporting the FOH team
  • Carry out regular grooming checks for the therapist team
  • Be responsible for ensuring that therapists are aware of all changes to their schedule
  • Be proficient to handle membership enquiries, provide information, carry out show rounds for potential members and VIG guests
  • Ensure all daily/weekly procedures are being carried out by the spa therapists
  • To assist housekeeping  to complete towel counts including assessing the quality of the spa linen stock
  • Take direction and instruction regarding the day to day operation and project work from Spa management
  • Give direction and instruction to therapists and FOH teams to ensure the smooth running of the Spa and guest satisfaction.
  • To be available to carry out all treatments on VIG guests or any guest if required
  • To assist in keeping all areas of the Spa clean, tidy and perfectly presented and specifically the relaxation room and spa treatment rooms
  • To attend the morning meeting in the absence of the Spa management
What you'll bring

As Senior Spa Therapist at Coworth Park, here are just some of the great benefits you will receive: 

  • Excellent package of £36,000 per annum
  • Complimentary stays with breakfast included in all 9 Dorchester Collection hotels – stay twice a year at each hotel!
  • 50% off at bars and restaurants within all of our Dorchester Collection hotels
  • £1,000 Refer a friend bonus scheme; including £200 tax free on their first day
  • World class learning and development opportunities 
  • Social events throughout the year, including our annual winter ball
  • Free Meals on Duty
What you'll bring

  • You’ll bring your unique personality and passion to the role and the team.
  • You have a talent for providing a relaxation experience for all guests
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.  
  • You will have organisation and time management skills to arrange your daily tasks