Who we are
We
care about your career and are known for having the absolute best people in the
industry. When you join us as Senior Spa Therapist you
start a unique opportunity to become celebrated as the very best in your field.
You’ll learn not only from your fellow Legends, but also through our
award-winning learning academy, so that you can achieve the highest standards
of craft, service, and leadership and become a legend in your own story.
What you'll do
- To
produce the therapist rota to support the demands of the business
- To
liaise with the freelance therapists and allocate shifts to support the needs
of the business
- Input
therapist schedules onto spa soft and ensure this is correct as per the rota
- Assist
in loading the rota onto the payroll system
- To
carry out weekly emergency alarm checks for the spa treatment rooms and record
on relevant H&S paperwork
- Order
treatment room stock and keep accurate room inventories
- Carry
out monthly stock count of the professional stock and record accurately on spa
soft inventory management system
- To
the first point of contact for the therapy team in the event of a guest
complaint
- To
oversee and organise the therapists to provide the ultimate guest journey
- Carry
out hourly walk rounds and complete all H&S paperwork for this purpose when
supporting the FOH team
- Carry
out regular grooming checks for the therapist team
- Be
responsible for ensuring that therapists are aware of all changes to their
schedule
- Be
proficient to handle membership enquiries, provide information, carry out show
rounds for potential members and VIG guests
- Ensure
all daily/weekly procedures are being carried out by the spa therapists
- To
assist housekeeping to complete towel
counts including assessing the quality of the spa linen stock
- Take
direction and instruction regarding the day to day operation and project work
from Spa management
- Give
direction and instruction to therapists and FOH teams to ensure the smooth
running of the Spa and guest satisfaction.
- To
be available to carry out all treatments on VIG guests or any guest if required
- To
assist in keeping all areas of the Spa clean, tidy and perfectly presented and
specifically the relaxation room and spa treatment rooms
- To
attend the morning meeting in the absence of the Spa management
What you'll bring
As Senior Spa Therapist
at Coworth Park, here are just some of the great benefits you will
receive:
- Excellent package of £36,000
per annum
- Complimentary stays with
breakfast included in all 9 Dorchester Collection hotels – stay twice a year at
each hotel!
- 50% off at bars and
restaurants within all of our Dorchester Collection hotels
- £1,000 Refer a friend bonus
scheme; including £200 tax free on their first day
- World class learning and
development opportunities
- Social events throughout the
year, including our annual winter ball
- Free Meals on Duty
What you'll bring
- You’ll
bring your unique personality and
passion to the role and the team.
- You
have a talent for providing a relaxation experience for all guests
- Communication is
what keeps our departments running perfectly.
You have great communication skills with a strong customer service ethic.
- You will have organisation
and time management skills to arrange your daily tasks