This is not just another spa role, this is your chance to be part of something new and exciting!

The Francis Hotel is opening a luxury treatment-focused spa in the heart of Bath – and we’re building a founding team of passionate, talented therapists who want to shape its reputation from day one. We are seeking an exceptional Head Therapist to support the Spa Manager in leading and developing the team.

• Be part of the opening team – help shape Bath’s newest spa, set the standards, and make your mark from the very beginning.

• Six weeks of advanced training – including deep tissue, oncology massage, helping you develop and refine your skills.

• Competitive pay – £16 per hour, plus service charge and commission on product sales.  

• Career progression – opportunities for you to progress to Assistant Spa Manager as our spa develops.

• Work–life balance – rolling rotas with regular weekends off and flexible full-time or part-time options.

• Limits on full-body massages – ensuring you can focus on quality and avoid burnout.  

• No strict sales targets – work in a holistic, supportive environment focused on wellbeing and quality of care.  

• Free lunch – provided on duty to support your energy and wellbeing.  

• Deliver massages, facials, and body treatments to the highest luxury standards.

• Create exceptional guest experiences – making every treatment feel personal and memorable.

• Support Spa Reception duties: welcoming guests, managing bookings, and handling enquiries.

• Contribute to a supportive, high-performing team, helping to foster a happy, positive working environment.

• Support the Spa Manager in overseeing daily operations, maintaining exceptional standards and smooth day-to-day running.

• Take ownership of the Spa in the Manager’s absence, supporting the team, and ensuring an outstanding guest experience.

• Lead by example, demonstrating exceptional customer care and treatment delivery to inspire and motivate the team.

• Level 3 Diploma in Massage / Spa Therapies (or equivalent).

• At least 1 years' recent experience as a Senior Therapist / Head Therapist in a luxury environment.

• Someone who is highly skilled in massage and deep-tissue techniques (pregnancy massage and reflexology are a bonus).

• Confident using booking systems and basic computer skills.

• Flexibility to work a mix of weekdays, and weekends.

• Free hotel stays across the Sutton Hotel Collection from day one.

• Discount dining in Emberwood, our newly-opened restaurant.

• Leisure passes and contributions towards wellbeing memberships.

• Enhanced maternity and paternity leave.

• Ongoing personal development and subsidised training courses.

• Complimentary meals on duty, on-site parking and sick pay.

Join us at The Francis Hotel Spa and be part of a team dedicated to excellence, wellness, and creating unforgettable experiences for our guests.

*Please note: this role is centred on massage, facials and body therapies – we do not offer beauty treatments such as nails or waxing.

This is not just another spa role, this is your chance to be part of something new and exciting!

The Francis Hotel is opening a luxury treatment-focused spa in the heart of Bath – and we’re building a founding team of passionate, talented therapists who want to shape its reputation from day one. We are seeking an exceptional Head Therapist to support the Spa Manager in leading and developing the team.

• Be part of the opening team – help shape Bath’s newest spa, set the standards, and make your mark from the very beginning.

• Six weeks of advanced training – including deep tissue, oncology massage, helping you develop and refine your skills.

• Competitive pay – £16 per hour, plus service charge and commission on product sales.  

• Career progression – opportunities for you to progress to Assistant Spa Manager as our spa develops.

• Work–life balance – rolling rotas with regular weekends off and flexible full-time or part-time options.

• Limits on full-body massages – ensuring you can focus on quality and avoid burnout.  

• No strict sales targets – work in a holistic, supportive environment focused on wellbeing and quality of care.  

• Free lunch – provided on duty to support your energy and wellbeing.  

• Deliver massages, facials, and body treatments to the highest luxury standards.

• Create exceptional guest experiences – making every treatment feel personal and memorable.

• Support Spa Reception duties: welcoming guests, managing bookings, and handling enquiries.

• Contribute to a supportive, high-performing team, helping to foster a happy, positive working environment.

• Support the Spa Manager in overseeing daily operations, maintaining exceptional standards and smooth day-to-day running.

• Take ownership of the Spa in the Manager’s absence, supporting the team, and ensuring an outstanding guest experience.

• Lead by example, demonstrating exceptional customer care and treatment delivery to inspire and motivate the team.

• Level 3 Diploma in Massage / Spa Therapies (or equivalent).

• At least 1 years' recent experience as a Senior Therapist / Head Therapist in a luxury environment.

• Someone who is highly skilled in massage and deep-tissue techniques (pregnancy massage and reflexology are a bonus).

• Confident using booking systems and basic computer skills.

• Flexibility to work a mix of weekdays, and weekends.

• Free hotel stays across the Sutton Hotel Collection from day one.

• Discount dining in Emberwood, our newly-opened restaurant.

• Leisure passes and contributions towards wellbeing memberships.

• Enhanced maternity and paternity leave.

• Ongoing personal development and subsidised training courses.

• Complimentary meals on duty, on-site parking and sick pay.

Join us at The Francis Hotel Spa and be part of a team dedicated to excellence, wellness, and creating unforgettable experiences for our guests.

*Please note: this role is centred on massage, facials and body therapies – we do not offer beauty treatments such as nails or waxing.