Restaurant Team Member - Part time
Summary
Restaurant Team Member - Part time
| Salary | To Be discussed Plus Tips |
| Schedule | Part Time |
| Location | The Spitfire, 1 Liberty Square, Kings Hill, West Malling ME19 4AU, UK |
Restaurant Team Member - Part time
Description
Shepherd Neame is on the lookout for part time Restaurant Team Members to join us, so if you love hospitality, are a people person and you enjoy being on the front line in a busy role; this may be just the job for you.
The Spitfire is a contemporary pub that forms part of the 650-acre West Malling King's Hill business and residential park. The pub stands on the former Battle of Britain RAF West Malling base. Outside, there’s a lush green garden with ample seating for living the alfresco lifestyle. The Spitfire enjoys a great reputation for its food, dishes are freshly-prepared on the premises from local, seasonal produce, and enjoyed in spacious, stylish dining areas on both floors.
At Shepherd Neame we know that first impressions count, so you will play an important part in our business ensuring that you acknowledge our customers with a warm welcome and deliver great service to them at every opportunity.
If you haven’t got any previous hospitality experience please do not worry, so long as that you possess some of the qualities outlined below, we can train you and teach you everything that you will need to know.
WE ARE LOOKING FOR SOMEONE WHO
Has Shep's Spirit
- Is confident to suggest new ways of working
- Remains positive and optimistic when under pressure
- Is flexible and responsive to change
- Motivates and engages with those they work with
Is great at Working Together
- Supports their team to deliver a great customer experience
- Shows willingness to learn new skills and explore opportunities to develop
- Shares knowledge and learning with other team members
- Participates in and supports inclusive working environment
- Resolves customer queries and complaints quickly and positively, seeks guidance when necessary
Has Pride and Passion
- Acknowledges every customer with a warm welcome and delivers excellent service
- Creates great customer experiences
- Demonstrates great product knowledge and recommendations to our customers, presenting food and drink choices perfectly
- Celebrates our heritage as Britain’s Oldest Brewer
- Gives each customer a genuine farewell
Is Authentic
- Acts with integrity and honesty
- Provides constructive feedback to the leadership team to enhance the customer experience
- Behaves with due care and consideration for the health, safety and wellbeing of themselves and others
BENEFITS
- Immediate start available
- Competitive hourly pay rate
- A share of tips
- Early wage withdrawal scheme
- Company pension plan
- Employee discount scheme at Shepherd Neame retail pubs & hotels
- Access to a Workplace Mental Health Platform
- Full company induction process
- The opportunity to develop & move between pubs within the company
- Fast paced, fun and diverse working environment
- Flexible working hours
WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Perhaps best known for great British classic ales such as Spitfire Amber, which carries the Royal Warrant, our diverse portfolio includes Five Grain Lager, the Bear Island Collection and the Whitstable Bay Collection. We also brew international lagers under licence including premium Thai lager Singha and American best-seller Samuel Adams Boston Lager, and are the sole UK distributor for Truly hard seltzer.
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Perhaps best known for great British classic ales such as Spitfire Amber, which carries the Royal Warrant, our diverse portfolio includes Five Grain Lager, the Bear Island Collection and the Whitstable Bay Collection. We also brew international lagers under licence including premium Thai lager Singha and American best-seller Samuel Adams Boston Lager, and are the sole UK distributor for Truly hard seltzer.
Shepherd Neame is on the lookout for part time Restaurant Team Members to join us, so if you love hospitality, are a people person and you enjoy being on the front line in a busy role; this may be just the job for you.
The Spitfire is a contemporary pub that forms part of the 650-acre West Malling King's Hill business and residential park. The pub stands on the former Battle of Britain RAF West Malling base. Outside, there’s a lush green garden with ample seating for living the alfresco lifestyle. The Spitfire enjoys a great reputation for its food, dishes are freshly-prepared on the premises from local, seasonal produce, and enjoyed in spacious, stylish dining areas on both floors.
At Shepherd Neame we know that first impressions count, so you will play an important part in our business ensuring that you acknowledge our customers with a warm welcome and deliver great service to them at every opportunity.
If you haven’t got any previous hospitality experience please do not worry, so long as that you possess some of the qualities outlined below, we can train you and teach you everything that you will need to know.
WE ARE LOOKING FOR SOMEONE WHO
Has Shep's Spirit
- Is confident to suggest new ways of working
- Remains positive and optimistic when under pressure
- Is flexible and responsive to change
- Motivates and engages with those they work with
Is great at Working Together
- Supports their team to deliver a great customer experience
- Shows willingness to learn new skills and explore opportunities to develop
- Shares knowledge and learning with other team members
- Participates in and supports inclusive working environment
- Resolves customer queries and complaints quickly and positively, seeks guidance when necessary
Has Pride and Passion
- Acknowledges every customer with a warm welcome and delivers excellent service
- Creates great customer experiences
- Demonstrates great product knowledge and recommendations to our customers, presenting food and drink choices perfectly
- Celebrates our heritage as Britain’s Oldest Brewer
- Gives each customer a genuine farewell
Is Authentic
- Acts with integrity and honesty
- Provides constructive feedback to the leadership team to enhance the customer experience
- Behaves with due care and consideration for the health, safety and wellbeing of themselves and others
BENEFITS
- Immediate start available
- Competitive hourly pay rate
- A share of tips
- Early wage withdrawal scheme
- Company pension plan
- Employee discount scheme at Shepherd Neame retail pubs & hotels
- Access to a Workplace Mental Health Platform
- Full company induction process
- The opportunity to develop & move between pubs within the company
- Fast paced, fun and diverse working environment
- Flexible working hours
WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Perhaps best known for great British classic ales such as Spitfire Amber, which carries the Royal Warrant, our diverse portfolio includes Five Grain Lager, the Bear Island Collection and the Whitstable Bay Collection. We also brew international lagers under licence including premium Thai lager Singha and American best-seller Samuel Adams Boston Lager, and are the sole UK distributor for Truly hard seltzer.
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Perhaps best known for great British classic ales such as Spitfire Amber, which carries the Royal Warrant, our diverse portfolio includes Five Grain Lager, the Bear Island Collection and the Whitstable Bay Collection. We also brew international lagers under licence including premium Thai lager Singha and American best-seller Samuel Adams Boston Lager, and are the sole UK distributor for Truly hard seltzer.
Details
| Salary | To Be discussed Plus Tips |
| Schedule | Part Time |
| Location | The Spitfire, 1 Liberty Square, Kings Hill, West Malling ME19 4AU, UK |
Skills
Other
By applying you confirm you have these skills.
Spitfire
| Salary |
To Be discussed Plus Tips |
| Schedule | Part Time |
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The Spitfire, 1 Liberty Square, Kings Hill, West Malling ME19 4AU, UK