With dazzling city views, contemporary American cuisine and upscale décor, Castaway is known as the hottest destination for locals, celebrities, and tourists alike. Our fresh, inventive menu and top-notch service provided by our exceptional team members like you, are what make the Castaway a premiere mountain view dining destination. Castaway is hiring individuals who believe in the mission of delivering a 5-star experience to our fellow team members, guests, partners and community. Join us in this high energy and naturally fast-paced environment where you are an essential piece to our sophisticated and captivating dining experience.

Pay: $90000 - $100000 / year plus bonus

Responsibilities:

• Assist the General Manager in overseeing daily restaurant operations to ensure seamless service and customer satisfaction.
• Collaborate with department heads to optimize service standards, streamline processes, and maintain an exceptional dining experience.
• Train and supervise staff, ensuring they provide excellent customer service and uphold our restaurant's high standards.
• Monitor and maintain inventory levels, ensuring proper stock levels of ingredients, supplies, and equipment.
• Coordinate with the kitchen team to ensure efficient food preparation, timely service, and adherence to quality standards.
• Handle guest inquiries, concerns, and complaints in a professional and timely manner, ensuring customer satisfaction.
• Assist in the development and implementation of marketing strategies and promotional activities to attract new customers and increase revenue.
• Oversee all aspects of daily restaurant operations, including staffing, scheduling, inventory management, and financial performance. 
• Oversee beverage operations and bar operations.
• Build and maintain strong relationships with guests, soliciting feedback and addressing any concerns to ensure a positive dining experience. 
• Uphold health and safety regulations, ensuring a clean and sanitary environment throughout the restaurant.
• Collaborate with the General Manager in budget planning, cost control, and financial management.

Qualifications:

• 4 years' experience in a similar level managerial role in a high-volume restaurant environment is required.
• Strong leadership skills with the ability to motivate and inspire a diverse team.
• Excellent interpersonal and communication skills to effectively interact with staff, customers, and vendors.
• Proven ability to deliver exceptional customer service and resolve guest concerns.
• Solid knowledge of restaurant operations, including food and beverage service, inventory management, and health and safety regulations.
• Ability to work in a fast-paced, high-pressure environment, multitasking and prioritizing tasks effectively.
• Exceptional problem-solving and decision-making abilities.
• Proficient in computer applications such as MS Office and restaurant management software.

Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.

Qualifications/Skills Required:

• Multitasking - Advanced
• Restaurant Management - Expert
• Team Player - Advanced
• Leadership - Advanced
• Detail Oriented - Advanced
• Customer Service - Expert
• Conflict Resolution - Advanced
• Communication Skills - Expert

 Required Behaviors: 

• Leader: Inspires teammates to follow them
• Thought Provoking: Capable of making others think deeply on a subject
• Team Player: Works well as a member of a group
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Education Preferred

Experience Required

4 years: High Volume Restaurant Management (approx 10MM annually)

With dazzling city views, contemporary American cuisine and upscale décor, Castaway is known as the hottest destination for locals, celebrities, and tourists alike. Our fresh, inventive menu and top-notch service provided by our exceptional team members like you, are what make the Castaway a premiere mountain view dining destination. Castaway is hiring individuals who believe in the mission of delivering a 5-star experience to our fellow team members, guests, partners and community. Join us in this high energy and naturally fast-paced environment where you are an essential piece to our sophisticated and captivating dining experience.

Pay: $90000 - $100000 / year plus bonus

Responsibilities:

• Assist the General Manager in overseeing daily restaurant operations to ensure seamless service and customer satisfaction.
• Collaborate with department heads to optimize service standards, streamline processes, and maintain an exceptional dining experience.
• Train and supervise staff, ensuring they provide excellent customer service and uphold our restaurant's high standards.
• Monitor and maintain inventory levels, ensuring proper stock levels of ingredients, supplies, and equipment.
• Coordinate with the kitchen team to ensure efficient food preparation, timely service, and adherence to quality standards.
• Handle guest inquiries, concerns, and complaints in a professional and timely manner, ensuring customer satisfaction.
• Assist in the development and implementation of marketing strategies and promotional activities to attract new customers and increase revenue.
• Oversee all aspects of daily restaurant operations, including staffing, scheduling, inventory management, and financial performance. 
• Oversee beverage operations and bar operations.
• Build and maintain strong relationships with guests, soliciting feedback and addressing any concerns to ensure a positive dining experience. 
• Uphold health and safety regulations, ensuring a clean and sanitary environment throughout the restaurant.
• Collaborate with the General Manager in budget planning, cost control, and financial management.

Qualifications:

• 4 years' experience in a similar level managerial role in a high-volume restaurant environment is required.
• Strong leadership skills with the ability to motivate and inspire a diverse team.
• Excellent interpersonal and communication skills to effectively interact with staff, customers, and vendors.
• Proven ability to deliver exceptional customer service and resolve guest concerns.
• Solid knowledge of restaurant operations, including food and beverage service, inventory management, and health and safety regulations.
• Ability to work in a fast-paced, high-pressure environment, multitasking and prioritizing tasks effectively.
• Exceptional problem-solving and decision-making abilities.
• Proficient in computer applications such as MS Office and restaurant management software.

Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.

Qualifications/Skills Required:

• Multitasking - Advanced
• Restaurant Management - Expert
• Team Player - Advanced
• Leadership - Advanced
• Detail Oriented - Advanced
• Customer Service - Expert
• Conflict Resolution - Advanced
• Communication Skills - Expert

 Required Behaviors: 

• Leader: Inspires teammates to follow them
• Thought Provoking: Capable of making others think deeply on a subject
• Team Player: Works well as a member of a group
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Education Preferred

Experience Required

4 years: High Volume Restaurant Management (approx 10MM annually)