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Meeting and Events Coordinator
St. James's Hotel & Club - Sales & Marketing
Meeting and Events Coordinator
St. James's Hotel & Club - Sales & Marketing
Full Time
2
Years
Experience
£28600 / Year
Meeting and Events Coordinator
St. James's Hotel & Club - Sales & Marketing
Full Time
2
Years
Experience
£28600 / Year
Skills
Previous experience in Meetings & Events, Sales, Hospitality or Hotel Operations preferred
Strong administrative and organisational skills
Experience using Opera PMS is advantageous
Excellent verbal and written English communication skills
Description
Nestled in a quiet cul-de-sac in the heart of Mayfair, St. James's Hotel and Club is a timeless sanctuary where British heritage meets contemporary luxury. Since its inception in 1857 as an elite gentleman’s club, it has served as a sophisticated "home away from home" for diplomats, authors, and stars of the silver screen.
Stepping through its doors, you leave the bustle of London behind for an atmosphere of refined intimacy. The hotel is renowned for its modern English elevated cuisine by Executive Chef William Drabble, whose menus celebrate the finest seasonal British ingredients with meticulous technique. The collection of suites feels more like private residences than hotel rooms, many featuring rare private terraces overlooking the St. James’s skyline.
What truly defines the "St. James’s story" is its blend of history and heart. Whether you are sipping a signature cocktail in the elegant bar or enjoying the celebrated Masterpiece Afternoon Tea, you are participating in a legacy of hospitality that has spanned over 160 years. It remains a hidden gem for those who seek the quintessential London experience: discreet, opulent, and utterly unforgettable.
We are looking for a passionate and organised Meetings & Events Coordinator to join our Sales & Marketing team at St.James's Hotel and Club.
This is an exciting opportunity for a hospitality professional who thrives in a fast-paced environment and enjoys creating exceptional guest experiences. Working closely with the Director of Sales, Food & Beverage team, Reservations, Revenue and wider hotel operations, you will play a key role in coordinating memorable events and driving meetings and events revenue across both corporate and social markets.
About the Role
As Meetings & Events Coordinator, you will be the main point of contact for all event and group enquiries, ensuring a seamless journey from initial enquiry through to event delivery and post-event follow-up.
You will coordinate private dining, meetings, corporate events, and social occasions while identifying opportunities to maximise revenue through upselling and tailored event enhancements.
This role offers excellent development opportunities, including future involvement in proactive event sales activity.
Key Responsibilities
- Manage enquiries for private events, meetings, and group accommodation bookings
- Prepare proposals, quotations, contracts, and event documentation
- Conduct venue show rounds and client site visits
- Coordinate all event details with operational departments to ensure flawless delivery
- Prepare detailed function sheets, menus, place cards, and event materials
- Monitor and respond promptly to enquiries from online platforms including Tagvenue and VenueScanner
- Support proactive sales activity to drive meetings and events revenue
- Build relationships with local businesses and generate new business opportunities through telesales and networking
- Prepare invoicing details and support payment follow-up procedures
- Conduct post-event follow-up calls to gather feedback and encourage repeat business
- Produce weekly sales, forecasting, and pipeline reports
- Attend daily operational and commercial meetings
- Maintain strong communication with all hotel departments to ensure excellent guest experiences
Who We Are Looking For
We are seeking someone who is:
- Passionate about hospitality and guest service
- Highly organised with exceptional attention to detail
- Confident managing multiple priorities in a busy environment
- Commercially aware with a proactive sales mindset
- Professional, personable, and confident communicating with clients
- Motivated to achieve targets and contribute to business growth
Skills & Experience
- Previous experience in Meetings & Events, Sales, Hospitality or Hotel Operations preferred
- Strong administrative and organisational skills
- Excellent verbal and written English communication skills
- Confident using Microsoft Office (Word, Excel, Outlook & PowerPoint)
- Experience using Opera PMS is advantageous
- Ability to work collaboratively across departments
- Flexibility to attend client visits, showcases, and occasional external events
What We Offer
- 50% off from room and F&B outlets for friends and family
- Continuous training and development for all staff of all levels
- TFL monthly travel card for zone 1 -2 paid after successful completion of probation
- Staff meals provided on shift
- Discretionary service charge
- Laundry service all formal uniform
- Introduce a friend scheme
- Employee Assistance Programme
- Full-time employees are entitled to 28 days of annual leave per year, inclusive of public and bank holidays. This entitlement increases by one day every two holiday years, up to a maximum of 36 days, in recognition of long service.
If you are enthusiastic, detail-focused, and passionate about delivering exceptional events, we would love to hear from you.
Nestled in a quiet cul-de-sac in the heart of Mayfair, St. James's Hotel and Club is a timeless sanctuary where British heritage meets contemporary luxury. Since its inception in 1857 as an elite gentleman’s club, it has served as a sophisticated "home away from home" for diplomats, authors, and stars of the silver screen.
Stepping through its doors, you leave the bustle of London behind for an atmosphere of refined intimacy. The hotel is renowned for its modern English elevated cuisine by Executive Chef William Drabble, whose menus celebrate the finest seasonal British ingredients with meticulous technique. The collection of suites feels more like private residences than hotel rooms, many featuring rare private terraces overlooking the St. James’s skyline.
What truly defines the "St. James’s story" is its blend of history and heart. Whether you are sipping a signature cocktail in the elegant bar or enjoying the celebrated Masterpiece Afternoon Tea, you are participating in a legacy of hospitality that has spanned over 160 years. It remains a hidden gem for those who seek the quintessential London experience: discreet, opulent, and utterly unforgettable.
We are looking for a passionate and organised Meetings & Events Coordinator to join our Sales & Marketing team at St.James's Hotel and Club.
This is an exciting opportunity for a hospitality professional who thrives in a fast-paced environment and enjoys creating exceptional guest experiences. Working closely with the Director of Sales, Food & Beverage team, Reservations, Revenue and wider hotel operations, you will play a key role in coordinating memorable events and driving meetings and events revenue across both corporate and social markets.
About the Role
As Meetings & Events Coordinator, you will be the main point of contact for all event and group enquiries, ensuring a seamless journey from initial enquiry through to event delivery and post-event follow-up.
You will coordinate private dining, meetings, corporate events, and social occasions while identifying opportunities to maximise revenue through upselling and tailored event enhancements.
This role offers excellent development opportunities, including future involvement in proactive event sales activity.
Key Responsibilities
- Manage enquiries for private events, meetings, and group accommodation bookings
- Prepare proposals, quotations, contracts, and event documentation
- Conduct venue show rounds and client site visits
- Coordinate all event details with operational departments to ensure flawless delivery
- Prepare detailed function sheets, menus, place cards, and event materials
- Monitor and respond promptly to enquiries from online platforms including Tagvenue and VenueScanner
- Support proactive sales activity to drive meetings and events revenue
- Build relationships with local businesses and generate new business opportunities through telesales and networking
- Prepare invoicing details and support payment follow-up procedures
- Conduct post-event follow-up calls to gather feedback and encourage repeat business
- Produce weekly sales, forecasting, and pipeline reports
- Attend daily operational and commercial meetings
- Maintain strong communication with all hotel departments to ensure excellent guest experiences
Who We Are Looking For
We are seeking someone who is:
- Passionate about hospitality and guest service
- Highly organised with exceptional attention to detail
- Confident managing multiple priorities in a busy environment
- Commercially aware with a proactive sales mindset
- Professional, personable, and confident communicating with clients
- Motivated to achieve targets and contribute to business growth
Skills & Experience
- Previous experience in Meetings & Events, Sales, Hospitality or Hotel Operations preferred
- Strong administrative and organisational skills
- Excellent verbal and written English communication skills
- Confident using Microsoft Office (Word, Excel, Outlook & PowerPoint)
- Experience using Opera PMS is advantageous
- Ability to work collaboratively across departments
- Flexibility to attend client visits, showcases, and occasional external events
What We Offer
- 50% off from room and F&B outlets for friends and family
- Continuous training and development for all staff of all levels
- TFL monthly travel card for zone 1 -2 paid after successful completion of probation
- Staff meals provided on shift
- Discretionary service charge
- Laundry service all formal uniform
- Introduce a friend scheme
- Employee Assistance Programme
- Full-time employees are entitled to 28 days of annual leave per year, inclusive of public and bank holidays. This entitlement increases by one day every two holiday years, up to a maximum of 36 days, in recognition of long service.
If you are enthusiastic, detail-focused, and passionate about delivering exceptional events, we would love to hear from you.
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Meeting and Events Coordinator
Full Time
2
Years
Experience
£28600 / Year
Skills
Previous experience in Meetings & Events, Sales, Hospitality or Hotel Operations preferred
Strong administrative and organisational skills
Experience using Opera PMS is advantageous
Excellent verbal and written English communication skills
7-8 Park Place, London, SW1A 1LS, United Kingdom