Hotel Receptionist Vacancy
We are looking for a Receptionist to join our fabulous team.
What we offer our Receptionists:
- Annual profit share, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs and inns for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- Wellbeing support with our Employee Assistant Programme
- Great opportunities to grow in your role and progress your career
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Receptionist does at our Hotel:
- Meet and greet guests and visitors to the Hotel
- Manage face to face, on line and telephone bookings
- Check all reservations and room allocations
- Handle guest queries and requirements
- Check guests in and out of the Hotel
- Prepare restaurant reservations
- Maintain occupancy levels on the computer system
- Manage the computer system including room rates and changes
- Deal with customer requirements, complaints and service issues
- Handle cash and card payments
- Ensure a safe environment in which to work; report any hazard or maintenance defects immediately