Manager – Rick Stein's Deli
Location: South Quay, Padstow, Cornwall
Hours: 45
Pay: £32,000 per annum (plus tips approximately £3,000 for a 45 hour week, giving potential earnings of £35,000 per annum) -12 month contract

Are you a hospitality professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment and enjoy leading a team? If so, we’d love you to join our Deli as a Manager!

About the Role

As Manager, you’ll play a key role in supporting the day-to-day running of the Deli, ensuring smooth operations, excellent service, and a positive team environment. Working closely with the Head of Retail, you’ll help lead the team to deliver high standards, maintain compliance, and create a welcoming atmosphere for guests.

What You’ll Be Doing:

• Supporting the Head of Retail in the overall running of the Deli.
• Leading by example, providing outstanding customer service, and handling guest feedback effectively.
• Assisting with training and coaching team members to enhance their skills and performance.
• Helping to manage staff rotas, ensuring the team is scheduled efficiently.
• Ensuring high standards of cleanliness, presentation, and food safety.
• Monitoring stock levels and assisting with ordering to minimise waste and control costs.
• Upholding health & safety, compliance, and food hygiene standards.
• Supporting recruitment and onboarding of new team members.

What We’re Looking For:

• Experience in a supervisory or leadership role within retail.
• A hands-on approach, with a passion for great food, drinks, and customer service.
• Strong leadership skills, with the ability to motivate and support a team.
• Organisational skills and attention to detail, ensuring smooth operations.
• Knowledge of food hygiene and health & safety regulations (training can be provided).
• A proactive, positive, and can-do attitude.

What We Offer:

• A friendly and dynamic working environment.
• Opportunities for learning and career development.
• Employee benefits and discounts across our venues.
• The chance to be part of a passionate team in a growing hospitality business.

Check us out!

Want to know what it's like to work here?  

Check out our 'Life at Steins' media channels. 

Instagram:  @lifeatsteins_
TikTok: https://www.tiktok.com/@lifeatsteins 

Grow your career with us  

We're not just passionate about food, we're passionate about developing our people too. 75% of our managers have been promoted from within and we want to help you fulfil your potential. We'll invest in you with:  

• Craft skills and training (wine and food tastings, supplier visits) to develop your knowledge and confidence 
• Opportunities to move between parts of our business 
• Encouragement to apply for bigger roles when the time is right 
• Regular encouragement and support from your manager 

Perks 

We want to impress you, as much as you’ll impress our guests, so we offer a range of perks for all our staff.

• Significant tips. On top of your wage, you’ll earn tips and you’ll even get tips when you’re on holiday!
• Staff discounts. You’ll get 50% off in our restaurants, 20% in our shops and online and discounted hotel stays and cookery courses. You can also order wine at cost price.
• Free meal for two. After each full year with us, you’ll get a complimentary 3 course meal for two people in one of our restaurants.
• Social events. You’ll get the chance to meet Rick and the family at fun social events and parties.
• Wellbeing support. You’re able to access all of Hospitality Action’s Employee Assistance Programme services for free at any time, such as a 24-hour phone line and help sheets. 
• Recommend a friend bonus. If you successfully recommend us a new employee, you’ll receive a bonus from us as a thank you.
• Pension scheme. To help save for your future, you’ll be automatically enrolled in our pension scheme after your first 3 months.
• Staff surprises. We like to make you smile, so there'll be little treats from us throughout the year. 
• Holiday. You'll get 28 days paid holiday every year which increases after 2 years. 
• Volunteering day. After each full year with us, you’ll get 1 paid day to volunteer for a charity that’s important to you.

Our Story

Rick and Jill Stein started our family run business back in 1975, and today we employ over 600 happy staff. The business has grown from the first flagship Seafood Restaurant in Padstow to 10 restaurants across the south of England, plus hotel rooms, cookery school, shops and an online shop. Rick and Jill are still heavily involved in the business, as are their three sons Ed, Jack and Charlie. 

Our Values

We are proud to be a values-led company which you will learn more about upon joining us, the values that we live and breathe here at Stein's are:

• Hospitality is from our hearts.
• Enjoy learning & improving.
• Right thing, right way.
• Bring out the best in each other.
• Show great team spirit.

Good to know...  

• Parking – there is plenty of free parking available in Padstow. 
  
• Travel to work – Padstow is on the bus route from Bodmin, Wadebridge and Newquay with regular buses throughout the day. 
  
• You can cycle safely to work from Bodmin and Wadebridge to Padstow along the Camel Trail. 
  
  

Are you Guest Obsessed, ready to join us? Apply now and become part of a team that delivers fresh, high-quality seafood and fantastic guest experiences!

Say Hello 

We'd love to hear from you - to apply, please email your cv to thendy@rickstein.com or click apply to submit a quick application. 

If you would like any additional support or need any reasonable adjustments at any stage, please let us know.

Manager – Rick Stein's Deli
Location: South Quay, Padstow, Cornwall
Hours: 45
Pay: £32,000 per annum (plus tips approximately £3,000 for a 45 hour week, giving potential earnings of £35,000 per annum) -12 month contract

Are you a hospitality professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment and enjoy leading a team? If so, we’d love you to join our Deli as a Manager!

About the Role

As Manager, you’ll play a key role in supporting the day-to-day running of the Deli, ensuring smooth operations, excellent service, and a positive team environment. Working closely with the Head of Retail, you’ll help lead the team to deliver high standards, maintain compliance, and create a welcoming atmosphere for guests.

What You’ll Be Doing:

• Supporting the Head of Retail in the overall running of the Deli.
• Leading by example, providing outstanding customer service, and handling guest feedback effectively.
• Assisting with training and coaching team members to enhance their skills and performance.
• Helping to manage staff rotas, ensuring the team is scheduled efficiently.
• Ensuring high standards of cleanliness, presentation, and food safety.
• Monitoring stock levels and assisting with ordering to minimise waste and control costs.
• Upholding health & safety, compliance, and food hygiene standards.
• Supporting recruitment and onboarding of new team members.

What We’re Looking For:

• Experience in a supervisory or leadership role within retail.
• A hands-on approach, with a passion for great food, drinks, and customer service.
• Strong leadership skills, with the ability to motivate and support a team.
• Organisational skills and attention to detail, ensuring smooth operations.
• Knowledge of food hygiene and health & safety regulations (training can be provided).
• A proactive, positive, and can-do attitude.

What We Offer:

• A friendly and dynamic working environment.
• Opportunities for learning and career development.
• Employee benefits and discounts across our venues.
• The chance to be part of a passionate team in a growing hospitality business.

Check us out!

Want to know what it's like to work here?  

Check out our 'Life at Steins' media channels. 

Instagram:  @lifeatsteins_
TikTok: https://www.tiktok.com/@lifeatsteins 

Grow your career with us  

We're not just passionate about food, we're passionate about developing our people too. 75% of our managers have been promoted from within and we want to help you fulfil your potential. We'll invest in you with:  

• Craft skills and training (wine and food tastings, supplier visits) to develop your knowledge and confidence 
• Opportunities to move between parts of our business 
• Encouragement to apply for bigger roles when the time is right 
• Regular encouragement and support from your manager 

Perks 

We want to impress you, as much as you’ll impress our guests, so we offer a range of perks for all our staff.

• Significant tips. On top of your wage, you’ll earn tips and you’ll even get tips when you’re on holiday!
• Staff discounts. You’ll get 50% off in our restaurants, 20% in our shops and online and discounted hotel stays and cookery courses. You can also order wine at cost price.
• Free meal for two. After each full year with us, you’ll get a complimentary 3 course meal for two people in one of our restaurants.
• Social events. You’ll get the chance to meet Rick and the family at fun social events and parties.
• Wellbeing support. You’re able to access all of Hospitality Action’s Employee Assistance Programme services for free at any time, such as a 24-hour phone line and help sheets. 
• Recommend a friend bonus. If you successfully recommend us a new employee, you’ll receive a bonus from us as a thank you.
• Pension scheme. To help save for your future, you’ll be automatically enrolled in our pension scheme after your first 3 months.
• Staff surprises. We like to make you smile, so there'll be little treats from us throughout the year. 
• Holiday. You'll get 28 days paid holiday every year which increases after 2 years. 
• Volunteering day. After each full year with us, you’ll get 1 paid day to volunteer for a charity that’s important to you.

Our Story

Rick and Jill Stein started our family run business back in 1975, and today we employ over 600 happy staff. The business has grown from the first flagship Seafood Restaurant in Padstow to 10 restaurants across the south of England, plus hotel rooms, cookery school, shops and an online shop. Rick and Jill are still heavily involved in the business, as are their three sons Ed, Jack and Charlie. 

Our Values

We are proud to be a values-led company which you will learn more about upon joining us, the values that we live and breathe here at Stein's are:

• Hospitality is from our hearts.
• Enjoy learning & improving.
• Right thing, right way.
• Bring out the best in each other.
• Show great team spirit.

Good to know...  

• Parking – there is plenty of free parking available in Padstow. 
  
• Travel to work – Padstow is on the bus route from Bodmin, Wadebridge and Newquay with regular buses throughout the day. 
  
• You can cycle safely to work from Bodmin and Wadebridge to Padstow along the Camel Trail. 
  
  

Are you Guest Obsessed, ready to join us? Apply now and become part of a team that delivers fresh, high-quality seafood and fantastic guest experiences!

Say Hello 

We'd love to hear from you - to apply, please email your cv to thendy@rickstein.com or click apply to submit a quick application. 

If you would like any additional support or need any reasonable adjustments at any stage, please let us know.