Employee Records
Maitre d'
STK Topanga
Part Time
Full Time
2 Years Experience
Coins Icon $22 - $26 / Hour
Maitre d'
STK Topanga

Part Time
Full Time
2 Years Experience
Coins Icon $22 - $26 / Hour
Skills
Fine Dining Experience
Fast-Paced Experience
Basic Knowledge of Wines
Open Table
Description

Maître d’

Join the Global Leader in Vibe Dining!

Why Join Our Team?

  • Comprehensive Benefits Package
    • Medical, Dental, and Vision Insurance
    • Group Life and Disability Insurance
    • Group Accident, Hospital Indemnity, and Critical Illness Insurance
    • Traditional and Roth 401(k) Plan
  • Exclusive Perks & Growth Opportunities
    • Employee Dining Discounts and/or Complimentary Onsite Meals
    • Career Development & Limitless Growth Opportunities
    • If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
    • Employee Assistance Program (EAP)
    • Commuter and Dependent Care Benefits

What You’ll Do

As a Maître D’ at STK Steakhouse, you will be the face of the dining experience, ensuring a seamless, high-energy, and personalized service for every guest. Your mission is to create an impeccable atmosphere, manage reservations, oversee front-of-house team members, and maintain strong guest relationships to uphold STK’s reputation for excellence.

Key Responsibilities

  • Manage and optimize guest flow to ensure efficient and exceptional service
  • Lead the concierge program, developing strong relationships with hotels, VIPs, and key booking agents
  • Oversee and mentor hosts, coat check attendants, and door staff, ensuring a polished and professional team
  • Build and maintain reservation books using OpenTable, maximizing seating capacity while maintaining guest comfort
  • Ensure guest profiles and preferences are updated and utilized to personalize experiences
  • Maintain all guest-facing information, including marketing materials, menus, and operational details, across online and in-venue platforms
  • Engage with guests through reviews and social channels, maintaining a strong online reputation
  • Act as floor manager when necessary, ensuring a smooth operation and overseeing the guest experience from arrival to departure
  • Work closely with back-of-house and front-of-house teams to create a seamless and energetic dining environment
  • Execute tasks assigned by Restaurant Leadership with professionalism and enthusiasm

What We’re Looking For

  • Minimum 3 years of professional experience in a high-volume, upscale restaurant
  • Strong leadership and interpersonal skills with the ability to manage and inspire a team
  • Proficiency in OpenTable and other reservation management systems
  • Excellent guest service skills, with the ability to cultivate VIP relationships
  • Ability to multi-task, problem-solve, and maintain a high-energy atmosphere
  • Strong business acumen, organizational skills, and attention to detail
  • Expertise in restaurant operations, guest relations, and hospitality industry best practices
  • Must be able to stand for extended periods and work late nights
  • Availability of working weekends and holidays in a fast-paced environment

Why THE ONE GROUP is Your Next Career Move

This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand. If you’re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!

Maître d’

Join the Global Leader in Vibe Dining!

Why Join Our Team?

  • Comprehensive Benefits Package
    • Medical, Dental, and Vision Insurance
    • Group Life and Disability Insurance
    • Group Accident, Hospital Indemnity, and Critical Illness Insurance
    • Traditional and Roth 401(k) Plan
  • Exclusive Perks & Growth Opportunities
    • Employee Dining Discounts and/or Complimentary Onsite Meals
    • Career Development & Limitless Growth Opportunities
    • If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
    • Employee Assistance Program (EAP)
    • Commuter and Dependent Care Benefits

What You’ll Do

As a Maître D’ at STK Steakhouse, you will be the face of the dining experience, ensuring a seamless, high-energy, and personalized service for every guest. Your mission is to create an impeccable atmosphere, manage reservations, oversee front-of-house team members, and maintain strong guest relationships to uphold STK’s reputation for excellence.

Key Responsibilities

  • Manage and optimize guest flow to ensure efficient and exceptional service
  • Lead the concierge program, developing strong relationships with hotels, VIPs, and key booking agents
  • Oversee and mentor hosts, coat check attendants, and door staff, ensuring a polished and professional team
  • Build and maintain reservation books using OpenTable, maximizing seating capacity while maintaining guest comfort
  • Ensure guest profiles and preferences are updated and utilized to personalize experiences
  • Maintain all guest-facing information, including marketing materials, menus, and operational details, across online and in-venue platforms
  • Engage with guests through reviews and social channels, maintaining a strong online reputation
  • Act as floor manager when necessary, ensuring a smooth operation and overseeing the guest experience from arrival to departure
  • Work closely with back-of-house and front-of-house teams to create a seamless and energetic dining environment
  • Execute tasks assigned by Restaurant Leadership with professionalism and enthusiasm

What We’re Looking For

  • Minimum 3 years of professional experience in a high-volume, upscale restaurant
  • Strong leadership and interpersonal skills with the ability to manage and inspire a team
  • Proficiency in OpenTable and other reservation management systems
  • Excellent guest service skills, with the ability to cultivate VIP relationships
  • Ability to multi-task, problem-solve, and maintain a high-energy atmosphere
  • Strong business acumen, organizational skills, and attention to detail
  • Expertise in restaurant operations, guest relations, and hospitality industry best practices
  • Must be able to stand for extended periods and work late nights
  • Availability of working weekends and holidays in a fast-paced environment

Why THE ONE GROUP is Your Next Career Move

This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand. If you’re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!