As part of the Subway® Team, you as a Sandwich Artist ® will focus on four main things:
- Providing an excellent Guest experience
- Preparing and serving great food
- Keeping restaurants clean and beautiful
- Being a Team player
Key parts of your day to day will consist of: - Working with our Guests to knowledgeably recommend meal options and fulfill their orders from start to finish
- Upholding food safety standards as you prepare and serve fresh food daily
- Working with your teammates to keep all areas of the restaurant clean while maintaining a pleasant atmosphere for our Guests
As a Subway® Team Member, you’ll have access to: - Brand partnership discounts
- Scholarship Opportunities
- Opportunity to earn University course credits
- Hands on career experience in a restaurant business.
PREREQUISITES
Education: Some high school or equivalent
Experience: No previous experience required
ESSENTIAL FUNCTIONS
Ability to understand and implement written and verbal instruction.
Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
*You will receive training on your roles and responsibilities
Part Time and Day/Evening/Weekend Shift positions vary by location.
Responsibilities
- A Sandwich Artist®
greets and serves guests promptly, preps and prepares products, maintains food
safety and sanitation standards, has outstanding guest service skills, and
completes some paperwork
- This is a part-time,
variable hour position – meaning, scheduled days and number of hours will vary
from week to week, based on expected sales and current staffing
- There are no
guaranteed hours
- MAINTAIN CUSTOMER
SERVICE BY MAKING THE GUEST THE NUMBER ONE PRIORITY
- Exhibit a friendly,
helpful demeanor while greeting and interacting with guests and preparing their
orders
- Demonstrate complete
understanding of menu items offered on menu board and ability to explain
accurately to guests
- Knowledge of our
assembly line procedure, customer flow, suggestive selling, POS/cash register,
cash cards and ability to handle special requests
- SANDWICH/SALAD PREPARATION,
as outlined in accordance with the Operations Manual including the preparation
of meats and vegetables fresh daily
- Knowledge of proper
bread procedures to include scoring, proofing, baking and how to make a hinge
cut
- Prepares food neatly,
according to formula, and in a fast and timely manner
- FOOD SAFETY AND
SANITATION BASICS
- Understanding and
adherence of proper food handling, food safety and sanitation standards during
food preparation, serving guests and clean up
- Maintain quality
standards by taking product temperatures as directed in Operations Manual,
checking day dots and use or sell by dates
- No chewing gum,
eating, drinking, or having personal food/drink items in food prep areas
(includes service area and backroom)
- MAINTAINING A CLEAN
RESTAURANT
- Frequent
walk-through’s to maintain cleanliness in all areas of the restaurant
- Use of flow charts and
detailed cleaning lists, as well as special projects requested or assigned by
the manager to promote a sparkling, clean image
- Understands and
follows the Wash/Rinse/Sanitize method of cleaning
- RECORDING AND
COMPLETING PAPERWORK ON A TIMELY BASIS IN ITS ENTIRETY AND ACCURATELY, to
include cash-ins/cash-outs/cash drops, bread counts, temp logs, and any other
paperwork as assigned by manager
- CASH CONTROL THROUGH
THE USE OF CASH REGISTER
- Record and compute
amount of sale in POS, collect payment from guests, and make change
- Perform cash-ins and
cash-outs as well as hourly cash drops and bread counts to account for all
forms of money
- Knowledge of proper
coupon procedures, account for all forms of money
- Maintains a
professional appearance and personal grooming hygiene standards per Operations
Manual
- You are required to
attend any/all scheduled staff meetings
- Work in cooperation with
management, coworkers, guests and vendors; follow policies and procedures as
outlined in the Operations Manual and You’re Hired Handbook/Employee Policy
Manual.
Job Requirements - PERSONAL APPEARANCE
WHILE BEHIND THE COUNTER
- Should always be in
complete approved Subway uniform, to include: Subway logoed hat or visor,
shirt, nametag, and apron; black pants/shorts/skirt (as allowed per Operations
Manual), clean closed-toe and closed-back shoes or sneakers (any color), and
most importantly, a sincere smile
- Must be in compliance,
in regards to jewelry, as outlined in the Subway Operations Manual and You’re
Hired Handbook/Employee Policy Manual.
- ATTENDANCE AND
FLEXIBILITY - Regular and
predictable attendance to include being on time and ready to go for every
scheduled shift and flexibility to mark days off prior to the next weekly schedule out.
- Able to work any area
of restaurant as needed, operate a computerized POS cash register, ability to
lift 10 pounds frequently and up to 50 pounds occasionally.
- Frequent to continuous
standing, bending, reaching, walking, carrying the entire work shift.
- Climbing on occasion.
- ANSI accredited food
safety certification (food handler’s certificate) where required by local Board
of Health.
- Complete University of
Subway® courses as required by Subway Corporate.
- CONDUCT toward any
guest or with anyone in contact with the restaurant should be professional,
courteous and respectful.