Key Responsibilities

1. Supervision and Leadership: The Shift Leader manages restaurant staff during their shifts, ensuring that all team members perform their duties effectively and adhere to company policies. They provide guidance, support, and training to new employees. 

   
   
2. Customer Service: Ensuring a high standard of customer service is a primary responsibility. The Shift Leader addresses customer complaints, provides solutions, and ensures that guests have a positive dining experience. 

   
   
3. Operational Management: The Shift Leader oversees daily operations, including food preparation, inventory management, and maintaining cleanliness and safety standards in the restaurant. They ensure that all food quality and presentation meet the restaurant's standards. 

   
   
4. Cash Handling: Responsible for managing cash registers, processing transactions, and making accurate deposits. They ensure proper cash control and handle any discrepancies that may arise. 

   
   
5. Staff Scheduling: The Shift Leader assists in creating staff schedules, managing labor costs, and ensuring adequate coverage during shifts. They also manage employee breaks and shift changes. 

   
   

• Experience: A minimum of 1-2 years of supervisory experience in the food service industry is preferred. 

  
  
• Communication Skills: Excellent verbal and written communication skills are essential for interacting with staff and customers. 

  
  
• Problem-Solving: Strong problem-solving skills to address operational issues and customer complaints effectively. 

  
  
• Knowledge of Food Safety: Understanding of food safety and sanitation regulations is crucial for maintaining a safe dining environment. 

  
  
• Team Player: Ability to work collaboratively with team members and motivate them to achieve high performance. 

  
  

  Key Responsibilities

1. Supervision and Leadership: The Shift Leader manages restaurant staff during their shifts, ensuring that all team members perform their duties effectively and adhere to company policies. They provide guidance, support, and training to new employees. 

   
   
2. Customer Service: Ensuring a high standard of customer service is a primary responsibility. The Shift Leader addresses customer complaints, provides solutions, and ensures that guests have a positive dining experience. 

   
   
3. Operational Management: The Shift Leader oversees daily operations, including food preparation, inventory management, and maintaining cleanliness and safety standards in the restaurant. They ensure that all food quality and presentation meet the restaurant's standards. 

   
   
4. Cash Handling: Responsible for managing cash registers, processing transactions, and making accurate deposits. They ensure proper cash control and handle any discrepancies that may arise. 

   
   
5. Staff Scheduling: The Shift Leader assists in creating staff schedules, managing labor costs, and ensuring adequate coverage during shifts. They also manage employee breaks and shift changes. 

   
   

• Experience: A minimum of 1-2 years of supervisory experience in the food service industry is preferred. 

  
  
• Communication Skills: Excellent verbal and written communication skills are essential for interacting with staff and customers. 

  
  
• Problem-Solving: Strong problem-solving skills to address operational issues and customer complaints effectively. 

  
  
• Knowledge of Food Safety: Understanding of food safety and sanitation regulations is crucial for maintaining a safe dining environment. 

  
  
• Team Player: Ability to work collaboratively with team members and motivate them to achieve high performance.