CAVA - Support Center (HQ)

Human Resources Information Systems Coordinator<br><br>At CAVA + Zoës Kitchen, the number one criteria for being a fit for any role is being a culture fit! That’s why our core values are so important to us.<br><br>The Core Values:<br>• POSITIVITY – We believe in the power of positivity. Every one of us has the ability to change someone’s day for the better. <br>• TRANSPARENCY – We believe in open and respectful communication. We use transparency to help us make decisions and inform how we talk to each other. <br>• HUMILITY – We can always find ways to improve. The more we learn, the more we see how much we don’t know and how much we need others to help us learn to grow. <br>• FANATACISM – We are passionate about our mission and turning every guest into a fanatic. We bring that energy to everything we do. <br>• THOUGHTFULNESS – To us, every detail matters. We go above and beyond for our guests, our teams, and our communities. <br><br>The Role!<br>As HRIS Coordinator, you will play a critical role in the success of CAVA’s people initiatives by supporting the company’s Human Resources systems for employee data, new hire processes, onboarding, applicant tracking, compensation, benefits and employee self-service. This position is responsible for ensuring the efficient operation and use of the Human Resources Information System (UltiPro), ensuring adequate controls for the proper safeguarding of confidential data, ensuring the integrity of accurate employee information, and for providing information, training, and technical support to system users. This position requires a high level of organization, attention to detail, and the ability to prioritize and manage multiple tasks in order to meet deadlines. The HR team stewards culture, talent and organizational effectiveness at CAVA + Zoës Kitchen. Whether we are recruiting team members, developing talent, refining core programs, or curating culture, we care passionately about our people.<br><br>Responsibilities<br>• Assist with delivery of functionality for HRIS and related HR systems.<br>• Support maintenance and accuracy of Human Resource Information System records, reporting and workflows.<br>• Create training materials, process documentation and user guides where appropriate.<br>• Monitor HR and end user needs and provide guidance on HR systems usage. <br>• Assist with audits to support data integrity within HR systems.<br>• Participate in determination of organizational needs for HRIS including implementation, upgrades, new product research, and process improvement.<br>• Partner with HR team, internal departments and/or vendors to troubleshoot system issues.<br>• Track issue log for resolution and analysis of trends.<br>• Develop efficient, effective and user-friendly processes regarding HR systems functions.<br>• Design automated reports for delivery to HR team and end users.<br>• Assist department in carrying out various HR projects and initiatives as needed. <br><br><br>The skills!<br>• Bachelor’s degree preferred <br>• 2+ years Human Resources experience; preferably in a service-related industry<br>• Work experience as an HR coordinator, or similar role<br>• Experience with Human Resource Information System (HRIS) software required, UltiPro preferred<br>• Multi-task and prioritize work with competing deadlines <br>• Excellent verbal and written communication skills <br>• Customer service & results oriented <br>• Ability to define problems, collect data, establish facts and draw valid conclusions<br>• Understanding of process flow models<br>• Requires knowledge of MS Office and understanding of HR software systems <br>• Demonstrated success working within a fast paced environment <br>• People acumen: emotional intelligence; experience in conflict management and problem solving<br>• A passion to be part of a team– this is not a job<br>

Human Resources Information Systems Coordinator<br><br>At CAVA + Zoës Kitchen, the number one criteria for being a fit for any role is being a culture fit! That’s why our core values are so important to us.<br><br>The Core Values:<br>• POSITIVITY – We believe in the power of positivity. Every one of us has the ability to change someone’s day for the better. <br>• TRANSPARENCY – We believe in open and respectful communication. We use transparency to help us make decisions and inform how we talk to each other. <br>• HUMILITY – We can always find ways to improve. The more we learn, the more we see how much we don’t know and how much we need others to help us learn to grow. <br>• FANATACISM – We are passionate about our mission and turning every guest into a fanatic. We bring that energy to everything we do. <br>• THOUGHTFULNESS – To us, every detail matters. We go above and beyond for our guests, our teams, and our communities. <br><br>The Role!<br>As HRIS Coordinator, you will play a critical role in the success of CAVA’s people initiatives by supporting the company’s Human Resources systems for employee data, new hire processes, onboarding, applicant tracking, compensation, benefits and employee self-service. This position is responsible for ensuring the efficient operation and use of the Human Resources Information System (UltiPro), ensuring adequate controls for the proper safeguarding of confidential data, ensuring the integrity of accurate employee information, and for providing information, training, and technical support to system users. This position requires a high level of organization, attention to detail, and the ability to prioritize and manage multiple tasks in order to meet deadlines. The HR team stewards culture, talent and organizational effectiveness at CAVA + Zoës Kitchen. Whether we are recruiting team members, developing talent, refining core programs, or curating culture, we care passionately about our people.<br><br>Responsibilities<br>• Assist with delivery of functionality for HRIS and related HR systems.<br>• Support maintenance and accuracy of Human Resource Information System records, reporting and workflows.<br>• Create training materials, process documentation and user guides where appropriate.<br>• Monitor HR and end user needs and provide guidance on HR systems usage. <br>• Assist with audits to support data integrity within HR systems.<br>• Participate in determination of organizational needs for HRIS including implementation, upgrades, new product research, and process improvement.<br>• Partner with HR team, internal departments and/or vendors to troubleshoot system issues.<br>• Track issue log for resolution and analysis of trends.<br>• Develop efficient, effective and user-friendly processes regarding HR systems functions.<br>• Design automated reports for delivery to HR team and end users.<br>• Assist department in carrying out various HR projects and initiatives as needed. <br><br><br>The skills!<br>• Bachelor’s degree preferred <br>• 2+ years Human Resources experience; preferably in a service-related industry<br>• Work experience as an HR coordinator, or similar role<br>• Experience with Human Resource Information System (HRIS) software required, UltiPro preferred<br>• Multi-task and prioritize work with competing deadlines <br>• Excellent verbal and written communication skills <br>• Customer service & results oriented <br>• Ability to define problems, collect data, establish facts and draw valid conclusions<br>• Understanding of process flow models<br>• Requires knowledge of MS Office and understanding of HR software systems <br>• Demonstrated success working within a fast paced environment <br>• People acumen: emotional intelligence; experience in conflict management and problem solving<br>• A passion to be part of a team– this is not a job<br>