Employee Records
Game Support Technician
F1 Arcade Kings Cross
Full Time
1 Year Experience
Coins Icon £15 - £16 / Hour
Game Support Technician
F1 Arcade Kings Cross

Full Time
1 Year Experience
Coins Icon £15 - £16 / Hour
Skills
POS Systems
Jira
Microsoft Office
Description

We’re looking for a Game Support Technician to join our team at our brand new concept F1 Box! 

Key Responsibilities of the Game Support Technician: 

·        Carry out basic technical checks and regular system checks. Ensure equipment is functioning safely, reliably and performing as expected for venue operations. Escalate any findings and follow up on issues as directed. 

·        Lead the game management and technical functionality during venue operations.   Support the setup and readiness of the venue ensuring coordination with the venue host or team leader

·        Accurately log incidents, maintenance activity, and any repairs or replacements required, perform inventory checks to ensure a consistent stock of technical supplies

·        Address questions and concerns promptly, ensuring every guest feels heard and valued.

·        Assist with guests flow when required maintaining a seamless guest experience and engaging atmosphere

·        Work with AV systems, simulators, or interactive technology, with the ability to troubleshoot and resolve issues efficiently during live operations whilst maintaining guest confidence

If you have experience in the below too that would be advantageous: 

·        Previous experience within a hospitality or entertainment setting.

What we can offer you: 

·        Great team discount of 50% off food & drink at any time for you and up to 3 friends.  

·        Complimentary off-peak racing for you and up to 3 friends.  

·        Twice yearly team parties.  

·        Paid volunteer days.  

·        Access to GP 24/7.  

·        Paid cash plans for dental, physio, mental health and optical subscription plans, and more up to the value of £950.  

·        Enhanced maternity & paternity pay.  

·        Paid bereavement leave.  

·        Company sick pay scheme.  

·        Employee discount platform, including gym memberships and retail discounts.  

·        Financial wellbeing platform.  

·        Holiday entitlement of 28 days including bank holidays.  

·        Refer a friend scheme.  

 

We are committed to creating a vibrant and dynamic environment where our team members can thrive. If you’re passionate about hospitality, gaming, and delivering top-notch customer experiences then the race is on, you in?

We’re looking for a Game Support Technician to join our team at our brand new concept F1 Box! 

Key Responsibilities of the Game Support Technician: 

·        Carry out basic technical checks and regular system checks. Ensure equipment is functioning safely, reliably and performing as expected for venue operations. Escalate any findings and follow up on issues as directed. 

·        Lead the game management and technical functionality during venue operations.   Support the setup and readiness of the venue ensuring coordination with the venue host or team leader

·        Accurately log incidents, maintenance activity, and any repairs or replacements required, perform inventory checks to ensure a consistent stock of technical supplies

·        Address questions and concerns promptly, ensuring every guest feels heard and valued.

·        Assist with guests flow when required maintaining a seamless guest experience and engaging atmosphere

·        Work with AV systems, simulators, or interactive technology, with the ability to troubleshoot and resolve issues efficiently during live operations whilst maintaining guest confidence

If you have experience in the below too that would be advantageous: 

·        Previous experience within a hospitality or entertainment setting.

What we can offer you: 

·        Great team discount of 50% off food & drink at any time for you and up to 3 friends.  

·        Complimentary off-peak racing for you and up to 3 friends.  

·        Twice yearly team parties.  

·        Paid volunteer days.  

·        Access to GP 24/7.  

·        Paid cash plans for dental, physio, mental health and optical subscription plans, and more up to the value of £950.  

·        Enhanced maternity & paternity pay.  

·        Paid bereavement leave.  

·        Company sick pay scheme.  

·        Employee discount platform, including gym memberships and retail discounts.  

·        Financial wellbeing platform.  

·        Holiday entitlement of 28 days including bank holidays.  

·        Refer a friend scheme.  

 

We are committed to creating a vibrant and dynamic environment where our team members can thrive. If you’re passionate about hospitality, gaming, and delivering top-notch customer experiences then the race is on, you in?