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Assistant General Manager (SF)
SusieCakes Bakeries
Assistant General Manager (SF)
SusieCakes Bakeries
Full Time
2 Years Experience
Coins Icon Competitive salary
Assistant General Manager (SF)
SusieCakes Bakeries

Full Time
2 Years Experience
Coins Icon Competitive salary
Skills
Training Experience
Online Ordering
Point of Sale
Fast-Paced Experience
Fluent in English
Culinary Degree/Training
Job description
**This position is located in SAN FRANCISCO, CA**

We Build More Than Cakes... We Build Careers!

In the next 5 years, SusieCakes will double in size! With this growth comes wonderful opportunities of advancement and the continuation of building positive and collaborative relationships within our company. Our leadership team has a significant impact on promoting a luxury guest service experience. If you are looking for upward mobility and partnership with market leadership in a fast-paced environment, SusieCakes is the place for you!

With 26 bakeries led by EY Entrepreneur award-winner, Susan Sarich, SusieCakes has become an established organization with a 13 year history of success. We are dedicated to offering an emotionally intelligent culture that values loyalty and quality performance. As a result, we offer superior industry hours, product discounts, and a pet rescue reimbursement to all of our team members. Did we mention our teams are also off Thanksgiving, December 25th-27th, and New Year’s Day? Our full-time team members can take advantage of additional benefits including health insurance and 401(k). To become a part of our growing family, apply today!

What You'll be Doing:
Lead and direct team members on shifts as assigned by General Manager.
Ensure all quality standards for products and service are met daily.
Make guest-focused decisions that cultivate guest and brand loyalty.
Anticipate guests needs, follow up in a timely manner, and ensure guest satisfaction.
Ensure daily cash counts and accounting practices are accurate and processed according to opening and closing procedures.
Monitor sales forecasts, supply levels, and labor deployment.
Support the General Manager in the overall operations and development of team.
Perform additional duties as instructed by the General Manager.

Requirement:
Two years of experience in hospitality or food and beverage industry
One year of supervisory experience
Previous quick service food handling experience in either the a plus
Attention to detail
Excellent verbal and written communication skills
Must be able to safely utilize all bakery equipment
Exceptional interpersonal and team building skills
Strong organizational capabilities
Ability to train, coach, and counsel team members
Exposure to financial and operational accountabilities

This position is compensated with a base hourly rate and is eligible for overtime.

For more information on our mission and culture, take a look at some of our videos below:

Susan's Story: https://www.youtube.com/watch?v=hJIuaP3WzgA
Guest Service Team Member Testimonial: https://www.youtube.com/watch?v=pEAsBcNk9Ys
You can also stay in touch with us on social media:
Instagram: https://www.instagram.com/susiecakesbakery/
Twitter: https://twitter.com/SusieCakes
Facebook: https://www.facebook.com/SusieCakesBakery/
Pinterest: https://www.pinterest.com/susiecakesbakery/

SusieCakes will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. EOE
**This position is located in SAN FRANCISCO, CA**

We Build More Than Cakes... We Build Careers!

In the next 5 years, SusieCakes will double in size! With this growth comes wonderful opportunities of advancement and the continuation of building positive and collaborative relationships within our company. Our leadership team has a significant impact on promoting a luxury guest service experience. If you are looking for upward mobility and partnership with market leadership in a fast-paced environment, SusieCakes is the place for you!

With 26 bakeries led by EY Entrepreneur award-winner, Susan Sarich, SusieCakes has become an established organization with a 13 year history of success. We are dedicated to offering an emotionally intelligent culture that values loyalty and quality performance. As a result, we offer superior industry hours, product discounts, and a pet rescue reimbursement to all of our team members. Did we mention our teams are also off Thanksgiving, December 25th-27th, and New Year’s Day? Our full-time team members can take advantage of additional benefits including health insurance and 401(k). To become a part of our growing family, apply today!

What You'll be Doing:
Lead and direct team members on shifts as assigned by General Manager.
Ensure all quality standards for products and service are met daily.
Make guest-focused decisions that cultivate guest and brand loyalty.
Anticipate guests needs, follow up in a timely manner, and ensure guest satisfaction.
Ensure daily cash counts and accounting practices are accurate and processed according to opening and closing procedures.
Monitor sales forecasts, supply levels, and labor deployment.
Support the General Manager in the overall operations and development of team.
Perform additional duties as instructed by the General Manager.

Requirement:
Two years of experience in hospitality or food and beverage industry
One year of supervisory experience
Previous quick service food handling experience in either the a plus
Attention to detail
Excellent verbal and written communication skills
Must be able to safely utilize all bakery equipment
Exceptional interpersonal and team building skills
Strong organizational capabilities
Ability to train, coach, and counsel team members
Exposure to financial and operational accountabilities

This position is compensated with a base hourly rate and is eligible for overtime.

For more information on our mission and culture, take a look at some of our videos below:

Susan's Story: https://www.youtube.com/watch?v=hJIuaP3WzgA
Guest Service Team Member Testimonial: https://www.youtube.com/watch?v=pEAsBcNk9Ys
You can also stay in touch with us on social media:
Instagram: https://www.instagram.com/susiecakesbakery/
Twitter: https://twitter.com/SusieCakes
Facebook: https://www.facebook.com/SusieCakesBakery/
Pinterest: https://www.pinterest.com/susiecakesbakery/

SusieCakes will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. EOE