At Swig, we bring energy, intention, and pride to everything we do. As a General Manager, you’ll lead your team by living out our core values of Positivity, Hustle, Care, and Own It in every shift, every interaction, and every detail. You’ll wear many hats, but your top priority is building a high-performing team, delivering consistent quality, and creating an environment where both your team and your customers feel taken care of.

The General Manager is responsible for overseeing the daily execution of the Swig brand, ensuring our food, service, and store operations consistently meet the highest standards. This role leads hiring, training, and team development while maintaining a clean, efficient, and high-energy environment. The General Manager sets the tone for the store, leads by example, and takes full ownership of the customer experience and operational performance.

How You’ll Make an Impact:

• Oversee the execution of the Swig brand on a daily basis, ensuring that all procedures, policies, and quality standards are followed.
• Serve as the point of contact for all customer service matters, ensuring that every guest has a positive and memorable experience.
• Oversee the preparation of food and drinks, ensuring that all items meet Swig’s standards of quality, taste, and presentation.
• Assess the hiring needs of the store, interview candidates, and ensure the completion of the hiring process in compliance with guidelines.
• Train staff according to Swig’s policies and procedures, ensuring that all employees understand and apply the brand's values. Provide one-on-one mentoring to staff to promote continuous improvement.
• Administer and document verbal warnings, write-ups, and Performance Improvement Plans (PIPs) as needed.
• Demonstrate expert knowledge of the menu and be able to assist staff and customers with detailed product information.
• Complete all opening and closing checklists, ensuring that all store procedures are followed and all tasks are completed in a timely manner.
• Ensure that all deposits are taken and accounted for accurately.
• Maintain a clean and inviting environment, including managing dining room cleanliness, taking care of outdoor areas, and performing necessary deep cleaning tasks.
• Order all necessary supplies (food, paper, chemicals) to ensure the store runs efficiently, following proper food rotation and shelf-life procedures.
• Adhere to all safety and sanitation policies, ensuring a safe environment for both staff and customers.
• Assist with to-go and delivery orders to ensure accuracy and timely service.
• Work effectively with the team to accomplish Swig’s goals, maintaining a positive and productive work environment.

What You’ll Bring to the Role:

• Exceptional attention to detail, ensuring everything is just right.
• Excellent communication skills - both verbal and written.
• A collaborative, growth-focused attitude, always ready to learn and help your team succeed.
• The ability to multitask and handle fast-paced situations with ease.
• A food handler's permit and reliable transportation.
• Regular, predictable attendance and the ability to work as part of a close-knit team.
• Must be at least 18 years of age.
• Previous restaurant experience is a plus!

Pay & Perks:

• Competitive Salary with performance-based bonus opportunities
• Discounted Drinks & Cookies
• Flexible hours and a fun, fast-paced work environment.
• Opportunities for Growth
• Participate in company wide competitions for prizes and recognition!

Who We Are: 

Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles for the dirty soda. Our employees are at the core of everything we do - we offer unique opportunities and delightful teams who help to support our Daymaking culture and values of care, hustle, positivity, and own it!

At Swig, we bring energy, intention, and pride to everything we do. As a General Manager, you’ll lead your team by living out our core values of Positivity, Hustle, Care, and Own It in every shift, every interaction, and every detail. You’ll wear many hats, but your top priority is building a high-performing team, delivering consistent quality, and creating an environment where both your team and your customers feel taken care of.

The General Manager is responsible for overseeing the daily execution of the Swig brand, ensuring our food, service, and store operations consistently meet the highest standards. This role leads hiring, training, and team development while maintaining a clean, efficient, and high-energy environment. The General Manager sets the tone for the store, leads by example, and takes full ownership of the customer experience and operational performance.

How You’ll Make an Impact:

• Oversee the execution of the Swig brand on a daily basis, ensuring that all procedures, policies, and quality standards are followed.
• Serve as the point of contact for all customer service matters, ensuring that every guest has a positive and memorable experience.
• Oversee the preparation of food and drinks, ensuring that all items meet Swig’s standards of quality, taste, and presentation.
• Assess the hiring needs of the store, interview candidates, and ensure the completion of the hiring process in compliance with guidelines.
• Train staff according to Swig’s policies and procedures, ensuring that all employees understand and apply the brand's values. Provide one-on-one mentoring to staff to promote continuous improvement.
• Administer and document verbal warnings, write-ups, and Performance Improvement Plans (PIPs) as needed.
• Demonstrate expert knowledge of the menu and be able to assist staff and customers with detailed product information.
• Complete all opening and closing checklists, ensuring that all store procedures are followed and all tasks are completed in a timely manner.
• Ensure that all deposits are taken and accounted for accurately.
• Maintain a clean and inviting environment, including managing dining room cleanliness, taking care of outdoor areas, and performing necessary deep cleaning tasks.
• Order all necessary supplies (food, paper, chemicals) to ensure the store runs efficiently, following proper food rotation and shelf-life procedures.
• Adhere to all safety and sanitation policies, ensuring a safe environment for both staff and customers.
• Assist with to-go and delivery orders to ensure accuracy and timely service.
• Work effectively with the team to accomplish Swig’s goals, maintaining a positive and productive work environment.

What You’ll Bring to the Role:

• Exceptional attention to detail, ensuring everything is just right.
• Excellent communication skills - both verbal and written.
• A collaborative, growth-focused attitude, always ready to learn and help your team succeed.
• The ability to multitask and handle fast-paced situations with ease.
• A food handler's permit and reliable transportation.
• Regular, predictable attendance and the ability to work as part of a close-knit team.
• Must be at least 18 years of age.
• Previous restaurant experience is a plus!

Pay & Perks:

• Competitive Salary with performance-based bonus opportunities
• Discounted Drinks & Cookies
• Flexible hours and a fun, fast-paced work environment.
• Opportunities for Growth
• Participate in company wide competitions for prizes and recognition!

Who We Are: 

Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles for the dirty soda. Our employees are at the core of everything we do - we offer unique opportunities and delightful teams who help to support our Daymaking culture and values of care, hustle, positivity, and own it!